Terms of Service

LOVELIKE TERMS OF SERVICE

Version 1.0 - Effective Date: February 3, 2026

Last Updated: February 3, 2026

⚡ QUICK SUMMARY — KEY POINTS

PLEASE READ CAREFULLY BEFORE USING THE PLATFORM

This summary provides key highlights but does NOT replace the full Terms. You must read and agree to ALL terms below.

🔹 What This Agreement Covers

⚠️ CRITICAL WARNINGS

Note: The reference to "Section 33" in the original document is an error. Data breach notification is covered in Privacy Policy Section 6.6, not in these Terms.

📋 TABLE OF CONTENTS

MAIN TERMS (32 Sections)

PLATFORM ANNEXES (8 Annexes)

ACCEPTANCE OF TERMS

BY CREATING AN ACCOUNT, ACCESSING, OR USING THE LOVELIKE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE PLATFORM.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Lovelike, Inc., a Delaware corporation ("Lovelike," "we," "us," or "our"), governing your access to and use of the Lovelike platform, including the website (www.lovelike.ai), mobile applications (iOS and Android), web applications, APIs, and all associated services, features, content, and functionality (collectively, the "Platform").

✅ BETA VERSION WARNING: The Platform is currently in Beta. Bugs and data resets may occur. Use at your own risk.

1. DEFINITIONS AND SCOPE OF SERVICES

1.1 Definitions

For purposes of these Terms, capitalized terms have the meanings set forth below. Additional definitions may be found in Annex V (Comprehensive Glossary).

1.1.1 "Lovelikers" refers to general Users who create accounts to access Platform features, including but not limited to social networking, content consumption, AI interaction via AIMÊ, and participation in community activities. Lovelikers represent the foundational user base. As of the Effective Date, the Platform operates primarily as a business-to-business (B2B) service connecting Love Partners (brands/advertisers) with Love Creators (influencers/content creators) for advertising campaign facilitation. Marketplace browsing and consumer purchasing features are classified as Planned Features (Section 1.2.2) and are NOT currently operational. Lovelikers may transition to other user categories (Love Creators, Love Partners, Love Connectors) by meeting specific eligibility requirements.

1.1.2 "Love Creators" refers to Users who actively produce and publish original User-Generated Content (UGC) on the Platform, including but not limited to articles, videos, images, audio recordings, educational materials, creative works, and other media. Love Creators may monetize their content through the Platform's built-in monetization features (subscriptions, tips, pay-per-view, affiliate commissions, sponsorships) and must comply with content quality standards, intellectual property requirements, and Creator-specific Terms detailed in Annex VIII.

1.1.3 "Love Partners" refers to Users who meet verified eligibility criteria and are authorized to operate as independent business entities on the Platform. As of the Effective Date, Love Partners participate primarily as brands, advertisers, and campaign sponsors who fund advertising campaigns to be executed by Love Creators through the Platform's Campaign System, and who purchase Platform subscriptions for campaign management access. Love Partners must complete identity verification via Stripe Connect, maintain compliance with applicable business licensing and tax regulations, and comply with Campaign Rules outlined in Section 6 and Annex IV. When the Lovelike Shop Marketplace is activated (Section 1.2.2(b)), Love Partners may also offer products, services, experiences, or digital goods through the Marketplace, subject to additional Marketplace Rules. Love Partners may include but are not limited to brands, advertisers, agencies, e-commerce vendors, service providers, event organizers, coaches, consultants, and digital product sellers.

1.1.4 "Love Connectors" refers to Users who are invited by Lovelike to participate in the exclusive Ambassador Program (Annex I) and who facilitate the introduction of new Love Partners (brands/advertisers) to the Platform. As of the Effective Date, Love Connectors earn commissions EXCLUSIVELY from the referral of Love Partners who purchase subscriptions or fund advertising campaigns. Love Connectors do NOT earn commissions from the referral of Love Creators (influencers) or general Lovelikers (see Section 1.2.3(a) and Section 18). Love Connectors must comply with anti-spam regulations, FTC Endorsement Guidelines, TCPA consent requirements, and ethical networking standards. Love Connector status is granted exclusively through Lovelike invitation and cannot be applied for.

1.1.5 "Material Breach" refers to any violation of these Terms that substantially undermines the purpose of the agreement, including but not limited to: (a) fraudulent activity or misrepresentation; (b) intellectual property infringement; (c) illegal conduct or facilitation of illegal activities; (d) repeated violations of content policies; (e) chargebacks or payment disputes in bad faith; (f) unauthorized access or hacking attempts; (g) impersonation or identity theft; (h) systematic abuse of Platform features; (i) violations of export control or sanctions laws; or (j) any conduct that poses significant legal, financial, or reputational risk to Lovelike or other Users.

1.1.6 "AIMÊ" refers to Lovelike's proprietary artificial intelligence ecosystem, comprising multiple AI models, algorithms, machine learning systems, natural language processing engines, recommendation algorithms, and intelligent automation tools. AIMÊ powers various Platform features including but not limited to personalized content recommendations, intelligent search, automated moderation, conversational AI assistants, predictive analytics, sentiment analysis, fraud detection, and user experience optimization. AIMÊ functionality is subject to the AI-specific Terms in Sections 16, 21-22, and data usage policies in our Privacy Policy.

1.1.7 "MY AIMÊ AI Training Program" refers to the voluntary, opt-in initiative where Users consent to the collection and potential use of anonymized and personalized data for the purpose of enhancing AIMÊ's machine learning models. In exchange for this consent and data availability, participants receive incentives including monthly AIMÊ Credits bonuses, enhanced AI personalization, exclusive features, and competitive advantages in GLOW ARENA (when activated). The grant of incentives is consideration for the User's consent and data availability, not for the actual use of the User's data in any specific training cycle. Lovelike is under no obligation to use any specific User's data in any particular model training run, and the timing, scope, and methodology of AI model training are determined by Lovelike at its sole discretion based on engineering priorities, technical feasibility, and business requirements. Participation requires explicit consent separate from general Platform usage. See Section 7.5 and Annex IX for complete MY AIMÊ Terms.

1.1.8 "User-Generated Content" (UGC) refers to any content, data, materials, text, graphics, images, audio, video, software, data compilations, information, or other materials that Users upload, post, publish, transmit, display, or otherwise make available on or through the Platform. UGC includes but is not limited to: (a) profile information and biographical data; (b) posts, comments, reviews, and messages; (c) photos, videos, and multimedia content; (d) articles, blogs, and written works; (e) product listings and service descriptions; (f) educational materials and courses; (g) creative works and artistic expressions; and (h) any other user-contributed materials. Users retain ownership of their UGC but grant Lovelike specific licenses as detailed in Section 7.

1.1.9 "Stripe Connect" refers to the third-party payment processing platform operated by Stripe, Inc. that Lovelike utilizes to facilitate financial transactions, commission payments, marketplace settlements, creator payouts, and monetary transfers between Users. All Love Partners and Love Creators who wish to receive payments through the Platform must create and maintain Stripe Connect accounts, complete identity verification (including potential biometric data processing), and comply with Stripe's Terms of Service and Acceptable Use Policy. Lovelike is NOT a payment processor and does NOT hold, control, or have access to User funds processed through Stripe. See Sections 2.6, 6.5-6.7, and Annex IV for complete Stripe Connect requirements.

1.1.10 "AIMÊ Credits" Digital processing units consumed by AIMÊ during task execution (e.g., campaign creation, insights, matchmaking, analytics). AIMÊ Credits are allocated per plan and are prepaid digital access credits with no monetary value outside the Platform, are non-transferable, and are governed by Annex IX. AIMÊ Credits are not money, e‑money, cryptoassets, securities, or credit instruments; they confer no ownership, dividend, interest, governance, or redemption rights and are not redeemable for cash except to the extent strictly required by applicable law. AIMÊ Credits may be classified as: (a) Subscription Credits (discretionary, perishable); (b) Earned Credits (non‑perishable while the account remains active and in good standing); and (c) Purchased Credits (non‑perishable while the account remains active and in good standing). Consumption follows a waterfall order as defined in Annex IX (Subscription, then Earned, then Purchased, with the earliest‑expiring credits consumed first). Off‑platform use is prohibited. AIMÊ Credits are the sole and exclusive means of accessing AI-powered features on the Platform. No AI functionality — including but not limited to AIMÊ conversations, AI-assisted content creation, AI analytics, AI-powered matchmaking, and any other AIMÊ-driven feature — is available to any User without the consumption of AIMÊ Credits. Users with a zero AIMÊ Credits balance cannot access any AI-powered feature until credits are purchased or earned through eligible bonus programs. See Annex IX for complete AIMÊ Credits Terms.

1.1.11 "Content Moderation" refers to Lovelike's automated and human review processes for detecting, evaluating, and enforcing compliance with Platform policies regarding User-Generated Content, conduct standards, and Terms violations. Content Moderation includes but is not limited to: (a) AI-powered pre-publication screening; (b) community reporting mechanisms; (c) human moderator review; (d) DMCA takedown procedures; (e) age verification for mature content; (f) automated detection of prohibited content (hate speech, illegal materials, copyright infringement, CSAM); (g) appeal processes; and (h) enforcement actions (content removal, account restrictions, permanent bans). See Sections 5 and 10 for detailed moderation policies.

1.1.12 "Campaign Transaction" refers to a financial transaction in which a Love Partner funds an advertising campaign to be executed by a Love Creator through the Platform. Campaign Transactions are business-to-business (B2B) commercial transactions for the provision of creative services (content creation, publication, and promotion), and are fundamentally distinct from marketplace product transactions. Campaign Transactions are governed by Annex IV Sections 3, 3A, and 8, and by the applicable Campaign Agreement. The Love Partner is the purchaser of creative services, and the Love Creator is the service provider. Lovelike facilitates the transaction as a marketplace intermediary but is not a party to the Campaign Agreement between the Love Partner and the Love Creator.

1.1.13 "Friendly Fraud" or "First-Party Fraud" refers to a chargeback or payment dispute initiated by the actual cardholder (or an authorized user of the payment method) for a transaction that the cardholder knowingly authorized, where the goods or services were received or delivered as described, and where the chargeback is filed to avoid legitimate payment obligations rather than to address genuine unauthorized use, billing error, or non-delivery. Friendly Fraud constitutes fraud, a Material Breach of these Terms, and may result in account termination, financial liability, and referral to fraud databases. For purposes of these Terms, Friendly Fraud includes but is not limited to: (a) filing a chargeback for a subscription period during which the User accessed and used Platform features; (b) filing a chargeback for a campaign after the Love Partner approved or was deemed to have approved the campaign content; (c) filing a chargeback for a marketplace product that was delivered as described; and (d) filing a chargeback to circumvent the Platform's internal dispute resolution process (Section 6.11 and Annex IV Section 12).

1.1.14 "Finality of Approval" refers to the principle, established in Annex IV Section 8.3, that a Love Partner's express approval (or deemed approval after the expiration of the contractual review period without response) of campaign content constitutes final acceptance of the campaign deliverables. Upon Finality of Approval, the Love Partner's funding obligation becomes irrevocable, and the Love Partner waives all rights to dispute Reasonably Discoverable breaches (as defined in Annex IV Section 8.3(d)), subject only to the limited Latent Breach exception in Annex IV Section 8.3(c) and (f).

1.1.15 "Chargeback" refers to the forced reversal of funds initiated by a card network (Visa, Mastercard, American Express, Discover) or financial institution due to a cardholder dispute, as further defined in Annex II Section 5.1 for marketplace transactions (when Marketplace is activated per Section 1.2.4.7; Annex II is currently Reserved and not operative), Annex IV Section 1.6 for subscription transactions, and Annex IV Section 3A for campaign transactions. The Platform distinguishes between Marketplace Chargebacks (consumer-initiated disputes for product transactions), Subscription Chargebacks (Love Partner disputes for subscription fees), and Campaign Chargebacks (Love Partner disputes for campaign funding), each of which is subject to different rules and consequences as set forth in Section 6.11 and the applicable Annexes.

1.1.16 "Campaign Agreement" refers to the specific terms governing an individual advertising campaign transaction between a Love Partner and a Love Creator facilitated through the Platform. Each Campaign Agreement incorporates these Terms, Annex IV, and the campaign-specific parameters established through the Platform's campaign creation workflow, including but not limited to: (a) the Campaign Budget (total amount funded by the Love Partner); (b) the campaign deliverables (content type, format, platform, quantity); (c) the campaign timeline (submission deadline, review period, publication date); (d) the Content Retention Period (Section 1.1.17); (e) the review and approval process (Annex IV Section 3.4); and (f) any additional requirements agreed between the parties. Lovelike facilitates the Campaign Agreement as a marketplace intermediary but is not a party to the agreement between the Love Partner and the Love Creator.

1.1.17 "Content Retention Period" refers to the minimum period during which a Love Creator must maintain published campaign content on the designated social media platform(s) or channel(s) following publication. Unless a different Content Retention Period is specified in the Campaign Agreement, the default Content Retention Period is thirty (30) calendar days from the date of publication. Removal, deletion, archiving, or material modification of campaign content before the expiration of the Content Retention Period without the Love Partner's prior written consent constitutes a Material Breach of the Campaign Agreement. See Section 7.1.5 for complete Content Retention obligations and consequences.

1.1.18 "Platform Circumvention" or "Disintermediation" refers to any conduct by a Love Partner, Love Creator, or Love Connector intended to avoid, evade, or circumvent the Platform's role as intermediary in transactions that would otherwise be facilitated through the Platform, thereby depriving Lovelike of commissions, fees, or other compensation. Platform Circumvention includes but is not limited to: (a) exchanging personal contact information through Platform messaging or features for the purpose of conducting off-platform campaign transactions; (b) agreeing to conduct future campaigns directly after an initial Platform-facilitated introduction or campaign; (c) using Platform data, analytics, matching algorithms, audience insights, or campaign performance data to identify suitable partners for off-platform transactions; (d) creating sham or below-market-value campaign transactions on the Platform while conducting the substantive campaign relationship off-platform; and (e) using third-party intermediaries to route transactions that originated through Platform introductions. Platform Circumvention constitutes a Material Breach and is subject to the consequences in Section 3.1.5.

1.2. DEVELOPMENT STATUS AND FEATURE AVAILABILITY

1.2.1. Nature of Platform Evolution.
The User acknowledges and agrees that the Platform is currently in an active developmental phase. Certain functionalities described in these Terms and Annexes are prospective in nature ("Planned Features") and are not currently operational. The descriptions of such Planned Features are provided solely for transparency regarding the Company’s potential development roadmap and do not constitute a binding commitment to deliver such functionalities.

1.2.2. Non-Operational Features (Roadmap Disclaimer).
As of February 1, 2026, the User acknowledges that the following systems and modules are NOT operational, and the Company assumes no obligation to activate them:
(a) Competitive Systems (GLOW ARENA): All features related to rankings, leagues, competitions, gamification, and virtual currencies (including but not limited to XP, Glory Points, Gems, and Crystals) as described in Annexes VI and X-XVII are currently disabled.
(b) E-Commerce Infrastructure (Marketplace): The Lovelike Shop Marketplace, including physical product sales, seller accounts, seller-specific subscriptions, and transactional capabilities as described in Annexes II-IV, is inactive.
(c) Marketplace-Related Commissions: No commissions, remuneration, or benefits related to Marketplace transactions or Marketplace-specific referrals are currently payable to Love Connectors, Love Creators, or General Referral participants.
(d) Ancillary Features: Love Creator Activity-Based Subscriptions, AI Training Data Rights Programs, and product warranty/return frameworks are currently unavailable.

1.2.3. Operational Functionalities (Current Scope of Service).
The Company represents that only the following features are active and available for use ("Active Features"), subject to the specific limitations set forth below:

(a) Love Connector Ambassador Program: Active solely for the referral of Love Partners (Brands).

• Commission Limitation: Commissions are payable exclusively for the referral of Love Partners who purchase subscriptions or fund campaigns. No commissions are payable for the referral of Love Creators (Influencers) or General Users.

• Referred Party Limitation: Referred Love Creators (influencers) do NOT receive any sign-up bonus, welcome credits, AIMÊ Credits, enhanced features, priority access, or any other benefit or incentive as a result of being referred. The referral generates benefits ONLY for the referring Love Connector (in the form of commissions on Love Partner referrals) and NOT for the referred party.

  (b) General Referral Program:

• Commission Limitation: Monetary benefits are applicable only to Love Partner (Brand) referrals. Referrals of Love Creators or General Users shall generate no financial obligation for the Company and no commissions for the referrer.

• Referred Party Limitation: Referred Love Creators (influencers) and referred general Lovelikers do NOT receive any sign-up bonus, welcome credits, AIMÊ Credits, enhanced features, free subscription period, priority access, or any other benefit or incentive as a result of being referred. The referral benefits the referring party ONLY (in the form of commissions for Love Partner referrals, and non-monetary rewards such as badges for other referrals), and does NOT generate any benefit, incentive, or obligation flowing to the referred party.
  (c) Campaign Advertising System: Fully operational for the facilitation of advertising campaigns between Love Partners and Love Creators.
  (d) Love Partner Campaign Subscriptions: Operational for monthly access fees related to campaign management (distinct from Marketplace subscriptions).
  (e) AI Features (AIMÊ): Operational regarding AI-assisted content creation and credit usage.

1.2.4. NO WARRANTY OF IMPLEMENTATION; FORWARD-LOOKING STATEMENTS DISCLAIMER

1.2.4.1. Nature of Forward-Looking Statements.
Certain statements contained in these Terms of Service, Platform communications, marketing materials, and public announcements regarding future features, functionalities, services, programs, or Platform capabilities constitute "forward-looking statements" within the meaning of applicable securities laws and common law reliance principles.
Forward-looking statements include, but are not limited to, references to:
(a) "Coming Soon" Features: Including, without limitation, GLOW ARENA, Marketplace, Love Creator Activity-Based Subscriptions, AI Training Data Rights programs, and other features listed in Section 1.2.2;
(b) Planned Releases: Product releases, feature enhancements, or Platform improvements;
(c) Performance Expectations: Expected performance characteristics, capabilities, or service levels;
(d) Integrations: Anticipated integrations with third-party services or platforms;
(e) Roadmaps: Projected timelines, milestones, or development roadmaps; and
(f) Terminology: Statements utilizing terms such as "will," "intends to," "plans to," "expects," "anticipates," "believes," "estimates," "may," "might," "could," "should," or similar forward-looking language.

1.2.4.2. No Guarantee of Future Performance.
The Company expressly disclaims any warranty, representation, guarantee, or assurance that:
(a) Any forward-looking statement or "Coming Soon" feature will be developed, implemented, released, or made available at any specific time or at all;
(b) Any implemented feature will function, perform, or operate as described in forward-looking statements;
(c) The functionality, design, specifications, or scope of any feature will match or resemble forward-looking descriptions;
(d) Development timelines, release dates, or availability windows will be met or are reliable; or
(e) Features described in these Terms, marketing materials, or Platform communications constitute binding commitments or contractual obligations.

1.2.4.3. Absolute Discretion to Modify or Cancel.
The Company reserves the sole, absolute, and unrestricted right, at its discretion and without prior notice, liability, or obligation, to:
(a) Indefinitely delay, postpone, or suspend the development or release of any forward-looking feature;
(b) Substantially modify, redesign, or alter the functionality, design, specifications, scope, or implementation of any feature;
(c) Permanently cancel, discontinue, or abandon the development of any feature at any stage of the development lifecycle;
(d) Change development priorities, resource allocations, or roadmap sequencing based on business, technical, financial, regulatory, or market considerations;
(e) Implement features in phases, stages, or limited releases with varying availability, functionality, or access restrictions; and
(f) Restrict feature availability to certain user types, geographic regions, subscription tiers, or qualification criteria.

1.2.4.4. Express Waiver of Reliance.
THE USER EXPRESSLY ACKNOWLEDGES, AGREES, AND REPRESENTS THAT:

(a) Reliance Solely on Active Features. The User's decision to enter into this Agreement, subscribe to the Platform, participate in any Program, make financial commitments, or dedicate resources is based SOLELY AND EXCLUSIVELY on:
(i) The Active Features currently operational and available as described in Section 1.2.3;
(ii) The functionality, performance, and capabilities of the Platform as it exists at the time of the User's decision; and
(iii) The User's independent evaluation of current Platform capabilities without regard to forward-looking statements.

(b) No Reliance on Future Availability. The User is NOT relying on the future availability, implementation, or functionality of any "Coming Soon" feature; forward-looking statements regarding planned features; development roadmaps; or marketing materials describing future Platform evolution.

(c) Waiver of Promissory Estoppel and Detrimental Reliance. The User hereby WAIVES and FOREVER RELEASES any claim, action, demand, right, or remedy against the Company arising from or related to:
(i) Promissory Estoppel: Claims that the User relied on forward-looking statements regarding Planned Features to their detriment;
(ii) Detrimental Reliance: Claims that the User took action in reliance on descriptions of Planned Features or forward-looking development roadmaps;
(iii) Forward-Looking Inducement: Claims that forward-looking statements regarding Planned Features were a material factor in the User's decision to enter into this Agreement, provided that this waiver does NOT apply to (and shall not be construed as a waiver of) claims based on intentional fraud, deliberate concealment of material facts, or knowingly false statements of present fact made by the Company with intent to deceive;
(iv) Negligent Misrepresentation of Future Intentions: Claims that the Company negligently misstated its future development plans or intentions regarding Planned Features, provided that this waiver does NOT apply to negligent misrepresentation of present facts or Active Features (Section 1.2.3);
(v) Breach of Implied Contract: Claims that forward-looking statements created implied contractual obligations to develop, implement, or deliver Planned Features; and
(vi) Unjust Enrichment: Claims that the Company benefited unfairly from the User's reliance on forward-looking statements regarding Planned Features.

PRESERVATION OF FRAUD CLAIMS: For the avoidance of doubt, nothing in this Section 1.2.4.4(c) constitutes a waiver or release of claims based on: (A) intentional fraud or deliberate deception regarding the current state of Active Features (Section 1.2.3); (B) knowingly false statements of present material fact made with intent to induce reliance; or (C) fraudulent concealment of material information about the Platform's current capabilities. This preservation is consistent with the Safe Harbor in Section 1.2.4.9.

(d) Acknowledgment of Uncertainty. The User acknowledges that forward-looking statements are inherently uncertain; software development is unpredictable; business priorities change; and no company can guarantee the successful development of future features.

1.2.4.5. No Obligation to Update or Revise.
The Company expressly disclaims any obligation or duty to:
(a) Update, revise, correct, or supplement forward-looking statements to reflect changes in development plans, new information, or subsequent events;
(b) Notify Users of decisions to delay, modify, or cancel planned features; or
(c) Explain or provide rationale for the non-implementation or cancellation of forward-looking features.
Exception: The Company shall comply with applicable securities laws disclosure obligations strictly to the extent such obligations apply to the Company as a public or reporting entity.

1.2.4.6. Modification of Forward-Looking Features.
In the event the Company elects to implement a feature that was previously described in forward-looking statements, the Company reserves the right to implement such feature with:
(a) Materially different functionality, design, specifications, or capabilities than originally described;
(b) Limitations, restrictions, or requirements not originally disclosed;
(c) Different pricing, subscription tiers, or access criteria than originally anticipated; or
(d) Dependencies on third-party integrations that may affect performance.
Users shall NOT be entitled to refunds, credits, contract modifications, or specific performance based on differences between forward-looking statements and implemented features.

1.2.4.7. Activation Procedure and Official Notification.
A forward-looking feature shall be deemed "activated" and available for use ONLY upon:
(a) Official Written Notification: Published by the Company via a formal update to these Terms, an official announcement on the Platform, or direct email notification; AND
(b) Technical Activation: Evidenced by the feature appearing in the User interface with functional access controls.
Prior to Official Notification: No User shall be entitled to use, access, or claim benefits from such features. References to such features in these Terms are informational only and create no rights or enforceable expectations.

1.2.4.8. Risk Factors Affecting Implementation.
Forward-looking statements are subject to numerous risks, uncertainties, and assumptions, including but not limited to:
(a) Technical Risks: Software development complexities, bugs, API limitations, and infrastructure constraints;
(b) Business Risks: Insufficient financial resources, changes in strategy, and competitive pressures;
(c) Regulatory Risks: Changes in applicable laws, compliance requirements, and regulatory investigations; and
(d) Market Risks: Changes in user preferences, economic downturns, and force majeure events (as defined in Section 20.11).

1.2.4.9. Safe Harbor for Good Faith Statements.
This Forward-Looking Statements Disclaimer does NOT disclaim or limit liability for: (a) statements of current fact that are objectively false; (b) fraudulent statements made with intent to deceive; (c) statements regarding Active Features (Section 1.2.3); or (d) contractual commitments with specific performance obligations. This Safe Harbor applies to good faith beliefs, aspirational goals, and projections subject to change.

1.2.4.10. No Implied Contractual Obligations.
The inclusion of detailed terms, specifications, or rules regarding forward-looking features (e.g., GLOW ARENA regulations in Section 19_ in these Terms of Service does NOT:
(a) Create contractual obligations to implement such features;
(b) Constitute binding commitments regarding feature design; or
(c) Establish enforceable rights for Users to demand implementation.
Detailed documentation serves solely to inform Users of potential Platform evolution and to set tentative operational frameworks subject to modification.

1.2.4.11. Securities Law Disclaimer.
To the extent applicable, forward-looking statements in these Terms may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, the Securities Act of 1933, and the Securities Exchange Act of 1934. The Company claims all available safe harbor protections for forward-looking statements under applicable securities laws.

1.2.4.12. Governing Law and Dispute Resolution.
Any disputes arising from or related to forward-looking statements, feature availability, or this Disclaimer are subject to the Arbitration Agreement (Section 15), the Class Action Waiver (Section 15.2), the Governing Law provisions (Section 15.3), and the Limitation of Liability (Section 13).

1.2.4.13. Acknowledgment and Acceptance.
BY ACCEPTING THESE TERMS, CREATING AN ACCOUNT, OR USING THE PLATFORM, THE USER ACKNOWLEDGES THAT:
(a) The User has read, understood, and agrees to this Forward-Looking Statements Disclaimer;
(b) The User understands that forward-looking statements are NOT guarantees and are subject to substantial risks;
(c) The User's decision to use the Platform is based solely on Active Features;
(d) The User waives all claims based on reliance on forward-looking statements; and
(e) The User accepts that the Company has no obligation to implement features described in forward-looking statements.

1.2.5. Waiver of Reliance.
The User expressly acknowledges that their decision to enter into this Agreement, subscribe to the Platform, or participate in any Program is based solely on the Active Features currently available (Section 1.2.3) and not in reliance on the future availability of any Planned Feature. The User hereby waives any claim, action, or demand against the Company arising from the non-implementation, cancellation, or modification of any Planned Feature.

1.2.6. Data Processing Limitation.
The User acknowledges that the Company creates no records and processes no data related to Non-Operational Features (e.g., Marketplace transaction logs or Glow Arena rankings) until such time as those features are officially activated.

1.2.7. Activation Procedure.
In the event the Company elects to activate a Planned Feature, such activation shall be evidenced by an update to these Terms or a formal notification within the Platform. Prior to such official notification, no User shall be entitled to use, or accrue benefits from, said features.

1.3. BETA SOFTWARE ACKNOWLEDGMENT

1.3.1. Beta Status Designation.
The User acknowledges and agrees that the Service is currently in a developmental phase designated as "Beta Testing" (hereinafter the "Beta Version"). Accordingly, the User understands that:
(a) The Service is under active development and testing;
(b) Features and functionalities are subject to modification, instability, or removal without prior notice;
(c) The Service may contain errors, bugs, defects, or other operational inaccuracies that could result in data loss, system failures, or unexpected behavior;
(d) The Company makes no warranties or guarantees regarding the performance, reliability, or security of the Beta Version; and
(e) The Company reserves the right to discontinue or substantially modify the Service at any time.

1.3.2. Assumption of Risk.
BY ACCESSING OR USING THE BETA VERSION, THE USER EXPRESSLY ACKNOWLEDGES AND AGREES THAT:
(a) USE OF THE SERVICE IS UNDERTAKEN ENTIRELY AT THE USER’S SOLE RISK;
(b) THE BETA VERSION MAY NOT FUNCTION AS INTENDED OR SPECIFIED;
(c) THE USER ASSUMES ALL RISKS ASSOCIATED WITH DATA LOSS, CORRUPTION, OR UNAUTHORIZED ACCESS ARISING DURING THE BETA PERIOD;
(d) THE USER IS SOLELY RESPONSIBLE FOR MAINTAINING INDEPENDENT BACKUPS OF ALL DATA UPLOADED TO OR CREATED WITHIN THE SERVICE; AND
(e) THE COMPANY MAKES NO REPRESENTATIONS OR GUARANTEES REGARDING DATA RETENTION, AVAILABILITY, OR RECOVERABILITY DURING THE BETA PERIOD.

1.3.3. Limitations on Use.
The User agrees not to rely on the Beta Version for any mission-critical business operations. Specifically, the User shall not use the Beta Version for:
(a) Storing irreplaceable, sensitive, or critical data without maintaining independent, external backups;
(b) Production environments where data loss or service interruption would cause significant commercial or operational harm; or
(c) Any use case where data integrity, continuous availability, or security is essential.

1.3.4. Termination of Beta Period.
The Company reserves the right, at its sole discretion, to:
(a) Terminate the Beta program at any time without prior notice;
(b) Delete all User data upon termination of the Beta program, provided that the Company shall make reasonable efforts to provide notice where feasible;
(c) Transition the Service to a commercial release subject to modified terms and conditions; or
(d) Discontinue the Service entirely in the event that Beta testing is deemed unsuccessful.

1.3.5. Feedback and Intellectual Property.
As a condition of participating in the Beta testing, the User agrees to:
(a) Promptly report any bugs, errors, or operational anomalies to the Company; and
(b) Provide feedback regarding the functionality and improvement of the Service.
The User hereby grants the Company a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Service without compensation, attribution, or further obligation to the User. The User agrees not to publicly disclose any security vulnerabilities without providing the Company reasonable time to remediate such issues ("Responsible Disclosure").

1.3.6. Transition to Commercial Release.
In the event the Company transitions the Service from the Beta Version to a production or commercial release:
(a) The Company shall provide advance notice of such transition (minimum 30 days, where commercially feasible);
(b) Such transition may be subject to new Terms of Service;
(c) The Company may introduce pricing models or paid subscription plans;
(d) The Company does not guarantee the automatic migration of data; the User remains solely responsible for exporting data prior to the transition; and
(e) Continued use of the Service following such transition shall constitute acceptance of the new terms and conditions.

1.4 Applicability

1.4.1 Registration Prerequisite. Access to Platform functionalities, excluding publicly viewable content and general marketing pages, requires account registration and acceptance of these Terms. By completing the registration process, you represent and warrant that you have the legal capacity to enter into binding contracts and that you meet all eligibility requirements specified in Section 2.

1.4.2 Scope of Terms. These Terms apply comprehensively to all Users regardless of user category (Lovelikers, Love Creators, Love Partners, Love Connectors), geographic location, or access method (web, mobile apps, API, third-party integrations). Specific user categories may be subject to additional terms, policies, annexes, and requirements that supplement but do not replace these Terms. In the event of conflict between general Terms and category-specific provisions, the more specific provisions shall control.

1.4.3 Modification Rights. Lovelike reserves the unilateral right to modify, update, supplement, or replace these Terms at any time in its sole discretion. Material changes affecting User rights or obligations will be communicated via: (a) email notification to the address associated with your account; (b) prominent notice on the Platform homepage; (c) in-app notification; or (d) pop-up consent dialog upon next login. Your continued use of the Platform following notification of changes constitutes acceptance of modified Terms. If you do not agree to modified Terms, your sole remedy is to discontinue Platform use and terminate your account per Section 8.

1.4.4 Entire Agreement. These Terms, together with our Privacy Policy (incorporated by reference), applicable Annexes, category-specific policies, and any other legal notices or agreements published on the Platform, constitute the entire agreement between you and Lovelike concerning Platform access and use. These Terms supersede all prior or contemporaneous communications, proposals, representations, or agreements, whether oral or written, relating to the subject matter hereof.

1.5 Legal Compliance Framework

1.5.1 Applicable Laws. These Terms are drafted in compliance with applicable United States federal laws and regulations including but not limited to: (a) Communications Decency Act Section 230 (47 U.S.C. § 230); (b) Digital Millennium Copyright Act (17 U.S.C. § 512); (c) Children's Online Privacy Protection Act (15 U.S.C. §§ 6501-6506); (d) Computer Fraud and Abuse Act (18 U.S.C. § 1030); (e) Telephone Consumer Protection Act (47 U.S.C. § 227); (f) CAN-SPAM Act (15 U.S.C. §§ 7701-7713); (g) Federal Trade Commission Act (15 U.S.C. §§ 41-58); (h) Americans with Disabilities Act (42 U.S.C. § 12101 et seq.); and (i) Electronic Communications Privacy Act (18 U.S.C. §§ 2510-2523).

1.5.2 State Law Compliance. In addition to federal compliance, these Terms incorporate requirements of various state laws including but not limited to: (a) California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) (Cal. Civ. Code § 1798.100 et seq.); (b) California Automatic Renewal Law (Cal. Bus. & Prof. Code § 17602); (c) Illinois Biometric Information Privacy Act (740 ILCS 14/); (d) Delaware General Corporation Law; (e) New York General Business Law; (f) Texas Deceptive Trade Practices Act; and (g) other applicable state consumer protection, privacy, and business regulation statutes.

1.5.3 International Considerations. While Lovelike is based in the United States and operates under U.S. law, the Platform may be accessible from international jurisdictions. Users accessing the Platform from outside the United States do so at their own initiative and are responsible for compliance with local laws. Lovelike makes no representation that Platform content, features, or services are appropriate or available for use in all jurisdictions. See Section 24 for international data transfer limitations.

1.5.4 Export Controls. The Platform and its underlying technology may be subject to U.S. export control laws and regulations including the Export Administration Regulations (EAR) administered by the U.S. Department of Commerce and sanctions programs administered by the Office of Foreign Assets Control (OFAC). Users are prohibited from accessing or using the Platform from embargoed countries or territories, or in violation of any U.S. export restrictions. See Section 20.6 for complete export control provisions.

2. YOUR LOVELIKE ACCOUNT

2.1. Eligibility Requirements

2.1.1. Age Requirement.
You must be at least 18 years of age to create a Lovelike account. By registering, you represent and warrant that you are 18 years or older. If we discover that a User is under 18, we will immediately terminate the account and delete all associated data in compliance with the Children’s Online Privacy Protection Act (COPPA) (15 U.S.C. §§ 6501-6506). Users accessing explicit or age-restricted content must be at least 21 years of age or the age of majority in their jurisdiction, whichever is higher. Age verification may be required via government-issued identification, third-party age verification services, or other verification methods at Lovelike's discretion. (See Section 21.1.1 for children's privacy protections).

2.1.2. Legal Capacity.
You represent and warrant that you possess the legal capacity to enter into binding contracts under applicable law. This includes being of sound mind, not subject to legal guardianship or conservatorship, and not prohibited from entering contracts by court order, bankruptcy proceedings, or other legal restrictions. If you are registering on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority

to bind such entity to these Terms.

2.1.3. Geographic Restrictions.
The Platform is primarily intended for Users located in the United States. While technically accessible from other jurisdictions, certain features, payment methods, or services may be unavailable outside the U.S. Users in embargoed countries or territories designated by the U.S. Office of Foreign Assets Control (OFAC) (currently including but not limited to Cuba, Iran, North Korea, Syria, and regions of Ukraine designated by Executive Order) are strictly prohibited from accessing the Platform. See Section 20.6 for complete export control provisions.

2.1.4. Prohibited Persons.
You may not create or maintain a Lovelike account if you: (a) have been previously banned or suspended from the Platform for Material Breach; (b) are listed on any U.S. government restricted parties list (Specially Designated Nationals, Entity List, Denied Persons List); (c) are a registered sex offender; (d) have been convicted of crimes involving fraud, identity theft, hacking, or financial crimes; (e) are subject to court orders prohibiting online activity; or (f) are acting on behalf of a prohibited organization or entity.

2.2. Account Registration Process

2.2.1. Accurate Information Requirement.
During registration, you must provide accurate, current, and complete information including but not limited to: (a) full legal name; (b) valid email address; (c) phone number (for two-factor authentication); (d) date of birth; (e) country of residence; and (f) any other information reasonably requested by Lovelike. You agree to promptly update your account information to maintain accuracy. Providing false, misleading, outdated, or incomplete information constitutes a Material Breach and grounds for immediate account termination without refund or recourse.

By creating a Love Partner account, you represent and warrant that: (i) you are entering into Campaign Agreements in your capacity as a business entity or sole proprietor for bona fide commercial purposes; (ii) campaign funding constitutes a business expense, not a personal consumer purchase; and (iii) you acknowledge that consumer chargeback protections under Regulation Z (12 CFR Part 1026_ and the Fair Credit Billing Act (15 U.S.C. § 1666_ may not apply to business credit card transactions.

2.2.2. MY AIMÊ AI Training Program - Explicit Opt-In Required.

⚠️ IMPORTANT: AI TRAINING IS NOT AUTOMATIC
MY AIMÊ PARTICIPATION REQUIRES SEPARATE CONSENT.

Creating a Lovelike account does NOT automatically enroll you in the MY AIMÊ AI Training Program.

• What is MY AIMÊ: A VOLUNTARY program where you consent to data collection for the potential improvement of AIMÊ AI models in exchange for Monthly AIMÊ Credits bonuses, enhanced AI personalization, exclusive features, and GLOW ARENA advantages (when activated). Benefits are granted as consideration for your consent and data availability — not contingent upon the actual use of your specific data in any particular training cycle.

• How to Opt In: After creating your account, you MUST explicitly opt in via: Settings > Privacy > MY AIMÊ AI Training Program > Toggle ON.

• What You Consent To: By opting in to MY AIMÊ, you consent to:

  1. Anonymized data collection (conversation patterns, preferences, engagement metrics).

  2. Personalized training data usage (your specific interactions with AIMÊ systems).

  3. Indefinite retention in trained AI models (data cannot be removed once trained).

  4. Data use as detailed in Section 7.5 and Annex IX.

Your Rights:

• ✅ You can OPT OUT at any time via Settings > Privacy.

• ✅ Opting out does NOT affect core non-AI Platform access.

• ❌ Previously contributed data CANNOT be removed from trained models.

• ✅ You can RE-OPT-IN anytime.

California Residents: This data use may be classified as a "Sale or Share" under CCPA § 1798.140(ag). You have the right to opt-out at any time via Settings > Privacy > Do Not Sell or Share My Personal Information. For Complete MY AIMÊ Terms, see Section 7.5 (MY AIMÊ AI Improvement Program) and Annex IX.

2.2.3. Identity Verification.
Lovelike reserves the right to require identity verification for any User at any time, particularly for Users who: (a) wish to become Love Partners or Love Creators receiving payments; (b) engage in high-value transactions; (c) exhibit suspicious activity patterns; (d) access age-restricted content; or (e) participate in GLOW ARENA or other competitive programs. Verification methods may include but are not limited to: government-issued photo identification, selfie verification, address confirmation, phone verification, or third-party identity verification services. Failure to complete requested verification within 30 days may result in account suspension or termination.

2.2.4. Account Security.
You are solely responsible for maintaining the confidentiality and security of your account credentials. You agree to: (a) create a strong, unique password; (b) enable two-factor authentication (2FA) if available; (c) never share your password with third parties; (d) immediately notify Lovelike of any suspected unauthorized access via support@lovelike.ai; and (e) log out after each session. Lovelike is NOT liable for any losses resulting from your failure to maintain account security.

2.3. Subscription Terms and Auto-Renewal

2.3.1. Active Subscription Requirement.
Access to Platform functionalities beyond basic profile viewing requires active subscription status. Subscription tiers and pricing are subject to change with 30 days' advance notice.

2.3.2. Auto-Renewal Terms (California Business & Professions Code § 17602 Compliance).
Unless you cancel before the end of your current billing period, your subscription will automatically renew for successive periods equal to your original subscription term at the then-current rate.

AUTOMATIC RENEWAL DISCLOSURE:
☑ Your subscription will automatically continue until you cancel.
☑ We will charge your payment method on file before each renewal period.
☑ You authorize recurring charges until you cancel.
☑ You can cancel anytime before the next billing date to avoid charges.

2.3.3. How to Cancel Your Subscription.
You may cancel your auto-renewing subscription at any time by:

• (a) Online Cancellation (Preferred): Log in and navigate to Settings > Subscriptions > Manage Subscription and click "Cancel Subscription". You will receive immediate confirmation.

• (b) Email Cancellation: Send an email to support@lovelike.ai with the subject "Subscription Cancellation Request".

EQUAL EASE STANDARD: Cancelling your subscription is designed to be at least as easy as signing up.

2.3.4. Auto-Renewal Acknowledgment.
By completing your subscription purchase, you expressly acknowledge that: (a) your subscription will automatically renew; (b) you authorize recurring charges; and (c) cancellation takes effect at the end of the current paid period (no mid-period refunds except as required by law).

2.3.5. Renewal Reminder Notices.
For annual subscriptions or any term of 12 months or longer, Lovelike will send renewal reminders to the email on file 30 days and 7 days before the renewal date, containing the renewal amount and cancellation instructions.

2.3.6. Subscription Confirmation.
Upon purchase or renewal, you will receive an email confirmation with transaction details, dates, and payment method charged. We recommend retaining these records.

2.3.7. Cancellation Process and Consumer Rights.

• Effect of Cancellation: Cancellation takes effect at the END of your current paid billing period. You retain access until the period expires. Account reverts to free tier thereafter.

• No Penalty: Cancellation does not incur fees or penalties.

• Reactivation: You may reactivate a cancelled subscription at any time by selecting a plan and processing payment.

2.3.8. California Auto-Renewal Law Compliance.
California Consumers (Cal. Bus. & Prof. Code § 17602): By subscribing, California residents specifically authorize recurring charges and acknowledge their right to cancel at any time without penalty.

California 3-Day Cancellation Right: You may cancel your subscription at any time before midnight of the third business day after the date you subscribed for a full refund.

California Attorney General Contact:

• Website: https://oag.ca.gov/consumers

• Phone: (916) 445-9555

• Online Complaint: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

2.3.9. BETA SUBSCRIPTION ACKNOWLEDGMENT AND WAIVER

2.3.9.1. Beta Service Status Disclosure.
THE USER EXPRESSLY ACKNOWLEDGES AND AGREES THAT THE USER IS SUBSCRIBING TO AND PAYING FOR ACCESS TO A SERVICE DESIGNATED AS A "BETA VERSION," WHICH IS CURRENTLY UNDER ACTIVE DEVELOPMENT AND TESTING.
By purchasing and maintaining a subscription to the Platform during the Beta period, the User acknowledges and accepts the following:

(a) Service Instability and Incompleteness. The User understands that:
(i) The Platform may experience frequent downtime, outages, or performance degradation without prior notice;
(ii) Features and functionalities may be incomplete, partially implemented, or subject to significant modification;
(iii) User interfaces, workflows, and system behaviors are subject to change without warning; and
(iv) Data structures and storage formats may be modified, potentially affecting compatibility with existing content.

(b) Data Loss and Corruption Risks. The User acknowledges that Platform data—including but not limited to user profiles, content, transactions, messages, and analytics—may be lost, corrupted, or rendered inaccessible due to software bugs, database schema changes, server failures, security incidents, or intentional data resets required for testing. The Company makes NO guarantee of data persistence, integrity, or recoverability during the Beta period. The User is solely responsible for maintaining independent backups of all critical data.

(c) Feature Availability and Functionality. The User acknowledges that advertised features may be unavailable or non-functional; that performance metrics may be inaccurate; and that integrations with third-party services (e.g., Stripe, OpenAI) may be unreliable.

(d) Security and Privacy Considerations. The User acknowledges that the Beta software may contain unidentified security vulnerabilities. The User agrees NOT to use the Platform for processing highly sensitive, confidential, or legally protected information during the Beta period.

2.3.9.2. Voluntary Assumption of Beta Risks.
BY CONTINUING THE SUBSCRIPTION DURING THE BETA PERIOD, THE USER VOLUNTARILY AND KNOWINGLY ASSUMES ALL RISKS ASSOCIATED WITH THE USE OF BETA SOFTWARE, INCLUDING BUT NOT LIMITED TO:
(a) SERVICE INTERRUPTIONS AFFECTING BUSINESS OPERATIONS;
(b) DATA LOSS RESULTING IN THE LOSS OF BUSINESS RECORDS, CUSTOMER INFORMATION, OR CREATIVE CONTENT;
(c) FINANCIAL LOSSES ARISING FROM TRANSACTION ERRORS OR MARKETPLACE DISRUPTIONS;
(d) REPUTATIONAL HARM ARISING FROM SERVICE OUTAGES OR MALFUNCTIONS; AND
(e) ANY OTHER CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES ARISING FROM DEFECTS, LIMITATIONS, OR FAILURES OF THE BETA SOFTWARE.

2.3.9.3. Express Waiver of Implied Warranties.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BY SUBSCRIBING TO THE BETA VERSION SERVICE, THE USER EXPRESSLY WAIVES AND DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO:

(a) Implied Warranty of Merchantability. The User acknowledges that Beta software may not be suitable for ordinary commercial purposes and may contain defects rendering it unfit for the User's intended use.
(b) Implied Warranty of Fitness for a Particular Purpose. The User acknowledges that the User is not relying on the Company’s skill or judgment to select suitable software, and that the Beta software may not meet the User's specific requirements.
(c) Implied Warranty of Title and Non-Infringement. The User acknowledges that experimental features may contain uncleared intellectual property or third-party components.
(d) Implied Warranty of Workmanlike Effort. The User acknowledges that Beta development is inherently experimental and the Company makes no representations regarding the professional standards applied to Beta features.

2.3.9.4. No Refunds for Beta Service Limitations.
The User expressly agrees that:
(a) Reduced functionality, instability, or unavailability of Beta features shall NOT constitute grounds for subscription refunds, chargebacks, or payment disputes;
(b) The decision to subscribe is made with full knowledge of Beta limitations; and
(c) The Company's "No Refund" policy (Section 6.9) applies strictly to Beta subscriptions, provided that exceptions shall only be made: (i) as required by mandatory consumer protection laws (e.g., California Business & Professions Code § 17602); (ii) in cases of the Company’s fraud, gross negligence, or willful misconduct (as defined in Section 13.8); or (iii) where the Company voluntarily elects to provide a refund.

2.3.9.5. Transition from Beta to Production.
The Company reserves the right, at its sole discretion, to transition the Platform to a production release, modify pricing, or discontinue the Service.
(a) Notice of Production Release. In the event of a transition to production, the Company shall provide at least thirty (30) days' advance notice via email and Platform notification, detailing the effective date, pricing changes, and data migration procedures.
(b) User Options. Upon receiving such notice, the User may elect to accept the production Terms and continue the subscription, cancel the subscription without penalty prior to the release date, or request a data export (subject to technical feasibility).

2.3.9.6. Beta Testing Feedback and Intellectual Property.
As consideration for access to Beta features, the User agrees to provide constructive feedback and report security vulnerabilities. By providing such feedback, the User grants the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable, and transferable license to use, modify, and incorporate said feedback into the Platform without compensation or attribution.

2.3.9.7. Beta Participation as Acceptance.
The User’s initial subscription purchase and any subsequent renewal during the Beta period constitutes a separate, affirmative acceptance of this Section 2.3.9, the "AS IS" warranty disclaimer (Section 12), and the Limitation of Liability (Section 13). No representation by any Company employee or agent shall constitute a waiver of this acknowledgment unless made in a written amendment signed by an authorized officer of the Company.

2.3.9.8. Survival.
This Section 2.3.9 shall survive the termination of the User's subscription, the closure of the User's account, the transition to production release, and any updates to these Terms.

2.3.9.9. Governing Law and Dispute Resolution.
Any disputes arising from Beta subscriptions, including claims regarding service quality or data loss, are subject to the Arbitration Agreement (Section 15), the Class Action Waiver (Section 15.2), and the Governing Law provisions (Section 15.3).

2.3.9.10. Consumer Protection Savings Clause.
Notwithstanding any provision in this Section 2.3.9:
(a) Nothing herein waives the User's rights under mandatory consumer protection laws that cannot be waived by contract (e.g., Magnuson-Moss Warranty Act, State Lemon Laws); and
(b) If any waiver or limitation in this Section is determined to be unenforceable by a court of competent jurisdiction, such provision shall be reformed to the minimum extent necessary to make it enforceable, or severed if reformation is not possible, with the remainder of this Section remaining in full force and effect.

2.4. Payment Methods and Billing

2.4.1. Accepted Payment Methods.
Lovelike accepts major credit cards, debit cards, digital wallets, and other methods supported by Stripe.

2.4.2. Payment Authorization.
By providing payment information, you authorize Lovelike and its payment processors to charge your payment method for all fees owed and to store your information for recurring billing.

2.4.3. Billing Disputes.
You must notify Lovelike of billing disputes within 60 days of the charge date via support@lovelike.ai. Failure to dispute within 60 days constitutes acceptance. Initiating chargebacks without prior contact may result in account termination.

2.4.4. Failed Payments and Dunning.
If a payment fails, you will receive a 7-day grace period. Lovelike will attempt to retry payment up to 3 times. If payment remains failed, the account will downgrade to a free tier.

2.4.5. Subscription Chargeback Consequences.

Love Partners who file chargebacks or payment disputes with their financial institution for subscription charges without first exhausting the Platform's dispute resolution process (Section 6.11.3 and Annex IV Section 12_ acknowledge and agree to the following:

(a) Pre-Dispute Requirement. Before initiating any chargeback or payment dispute with a financial institution regarding subscription charges, Love Partners MUST first contact Lovelike via support@lovelike.ai (Subject: "Subscription Billing Dispute") and allow ten (10) business days for investigation and resolution. Lovelike will provide billing records, usage logs, login activity records, and service delivery confirmation to facilitate resolution. Failure to exhaust this internal process before filing a chargeback constitutes a presumptive indication of bad faith.

(b) Material Breach. Filing a subscription chargeback without first completing the internal dispute process described in Section 2.4.5(a) constitutes a Material Breach of these Terms as defined in Section 1.1.5(e).

(c) Immediate Account Suspension. Upon notification of a subscription chargeback from the card network or payment processor, the Love Partner's account will be immediately suspended pending investigation.

(d) Bad Faith Determination. A subscription chargeback is deemed to have been filed in bad faith if any of the following conditions are met: (i) the Love Partner accessed or used Platform features (including but not limited to campaign management, marketplace listings, matchmaking tools, analytics dashboards, or API calls) during the disputed billing period, as evidenced by Platform login logs, session data, IP addresses, and activity records; (ii) the Love Partner failed to cancel the subscription before the renewal date per Section 2.3.3 despite the availability of the cancellation mechanism; (iii) the Love Partner received and did not dispute the renewal reminder notices sent per Section 2.3.5; or (iv) the Love Partner did not contact Lovelike via the internal dispute process per Section 2.4.5(a) before filing the chargeback with the financial institution.

(e) Financial Liability for Bad Faith Chargebacks. If the chargeback is determined to have been filed in bad faith per Section 2.4.5(d), the Love Partner shall be liable for all of the following: (i) the original subscription amount for the disputed period; (ii) an administrative Chargeback Handling Fee of US$150 per chargeback (as specified in Annex IV Section 6A.1); (iii) all card network and payment processor fees imposed on Lovelike as a result of the chargeback (typically US$15-25 per chargeback, plus any network assessment fees); (iv) reasonable attorneys' fees and documentation costs incurred by Lovelike in defending the chargeback; and (v) late interest per Annex IV Section 1.3 if amounts are not paid within fourteen (14) days of demand.

(f) Set-Off and Collection. Lovelike may collect amounts owed under Section 2.4.5(e) by any of the following methods: (i) offset against any current or future amounts owed to the Love Partner (including marketplace payouts, campaign refunds, commission payments, or referral bonuses); (ii) debiting the Love Partner's payment method on file; (iii) drawing from any rolling reserve held per Annex IV Section 8.5; or (iv) issuing an invoice with ten (10) business day payment terms, with collection remedies per Annex IV Section 14.2 upon non-payment.

(g) Account Termination. In addition to financial liability, the Love Partner's account may be permanently terminated with forfeiture of any remaining benefits, credits, AIMÊ Credits, or pending payouts, to the fullest extent permitted by applicable law.

(h) Chargeback Defense. Lovelike will defend subscription chargebacks by submitting to the card network or payment processor a comprehensive evidence package that may include: (i) the accepted Terms of Service, including the auto-renewal disclosure (Section 2.3.2) and subscription confirmation (Section 2.3.6); (ii) login and usage records demonstrating the Love Partner's access to Platform features during the disputed billing period; (iii) renewal reminder email delivery records (transmission timestamps, email addresses, delivery confirmation); (iv) cancellation policy and evidence of the equal-ease cancellation mechanism (Section 2.3.3); (v) auto-renewal disclosure compliance evidence for applicable state laws (California SB 340, Illinois 815 ILCS 601); and (vi) records of any prior billing disputes or communications between the Love Partner and Lovelike.

(i) Recurrent Subscription Chargebacks. Two (2) or more subscription chargebacks filed by the same Love Partner within any twelve (12) month period shall result in: (i) permanent termination of the Love Partner account; (ii) prohibition on creating new accounts under any name, entity, or payment method associated with the Love Partner; (iii) forfeiture of all pending payouts, credits, and benefits; and (iv) reporting to chargeback fraud databases to the extent permitted by applicable law.

(j) Legitimate Chargeback Exceptions. Nothing in this Section 2.4.5 applies to chargebacks filed for: (i) truly unauthorized transactions (i.e., the Love Partner's payment method was used without their knowledge or consent due to identity theft, stolen card, or account compromise, supported by a police report or financial institution fraud investigation); (ii) duplicate charges resulting from a Platform or Stripe billing error; or (iii) charges for amounts materially different from the subscription price shown at the time of enrollment or renewal. The Love Partner bears the burden of establishing that the chargeback falls within one of these legitimate exceptions.

(k) Arbitration. All disputes arising under this Section 2.4.5, including disputes regarding whether a chargeback was filed in bad faith, are subject to binding arbitration per Section 15.

(l) Impact on Active Campaigns. Upon suspension of a Love Partner's account due to a subscription chargeback under this Section 2.4.5:

(i) Immediate Campaign Pause. All active campaigns funded by that Love Partner are immediately paused. No new campaign content may be submitted, reviewed, approved, or published during the suspension period.

(ii) Love Creator Payout — Subject to Chargeback Resolution. Love Creators who have already created and submitted content for the Love Partner's approval (or whose content has already been approved or deemed approved per Annex IV Section 3.4(b)) at the time of suspension are subject to the chargeback resolution framework in ToS Section 6.11.2(f). The Love Creator's payout is contingent upon final settlement of campaign funds and is NOT guaranteed by Lovelike. If the subscription chargeback results in the reversal of campaign funds, the Love Creator's payout may be suspended, reduced, or forfeited per the applicable provisions of Section 6.5.1(c) and Section 6.11.2(f).

(iii) Campaign Fund Application. Campaign funds already captured by Lovelike or held in the Love Partner's Rolling Reserve at the time of suspension are applied to the chargeback recovery hierarchy in Section 6.5.1 in the following order: (A) first, to satisfy the subscription chargeback amount, administrative fees, and liquidated damages under this Section 2.4.5; (B) second, to satisfy any protected Love Creator payouts under subsection (ii) above; (C) third, to satisfy any other outstanding obligations of the Love Partner.

(iv) Reinstatement. If the Love Partner's account is reinstated following successful resolution of the subscription chargeback (e.g., bank rules in Love Partner's favor, Love Partner pays all amounts owed), paused campaigns may be resumed at Lovelike's sole discretion, subject to the original campaign timelines and the Love Creator's availability. Lovelike is not obligated to reinstate campaigns if the original campaign timeline has expired or if the Love Creator is no longer available or willing to participate.

(v) Permanent Termination. If the Love Partner's account is permanently terminated under this Section 2.4.5, all paused campaigns are permanently cancelled. Love Creators retain payout rights for completed and approved work per subsection (ii). Unspent campaign budgets (after deducting all amounts owed to Lovelike and Love Creators) are returned to the Love Partner only after all chargeback recovery obligations under Section 6.5 are fully satisfied.

2.5. Account Responsibilities and Prohibited Conduct

2.5.1. One Account Per Person.
Each User is permitted only ONE primary account. Creating multiple accounts to evade bans or manipulate systems is a Material Breach resulting in permanent termination.

2.5.2. No Account Sharing.
Accounts are personal and non-transferable. You may not share credentials or sell/rent your account.

2.5.3. Prohibited Uses.
You agree not to use your account to: (a) impersonate others; (b) harass or abuse Users; (c) violate IP rights; (d) scrape data; (e) spam; (f) facilitate illegal activities; or (g) use automated bots without permission.

2.5.4. Business Use Restrictions.
Commercial users must accurately represent their business, comply with licensing/tax laws, complete Stripe Connect verification, and adhere to FTC disclosure requirements.

2.6. Required Third-Party Integrations

2.6.1. Stripe Connect Requirement for Monetization.
Love Partners and Love Creators wishing to receive payments MUST:
(a) Create and maintain an active Stripe Connect account;
(b) Complete Stripe's identity verification;
(c) Comply with Stripe's Terms of Service and Acceptable Use Policy.

Stripe Account Termination Impact: If Stripe terminates your account, you will lose the ability to receive payments. Lovelike has no obligation to provide alternative payment methods.

2.6.1.1. BIOMETRIC DATA PROCESSING CONSENT (STRIPE CONNECT).

⚠️ CRITICAL NOTICE - BIOMETRIC DATA COLLECTION

Stripe Connect May Collect Biometric Data:
When you complete identity verification through Stripe Connect, Stripe may collect and process biometric data from your government-issued ID, including facial geometry, facial recognition data, and liveness detection.

Your Explicit Consent:

• ☑ By completing Stripe Connect verification, you expressly consent to Stripe's collection and processing of your biometric data for identity verification purposes.

• ☑ You acknowledge that you have reviewed Stripe's Privacy Policy.

• ☑ You understand that Stripe acts as an INDEPENDENT data controller for biometric data and that Lovelike does NOT collect, access, control, or have visibility into your biometric data.

Biometric Privacy Rights (Illinois BIPA, Texas CUBI, Washington HB 1493):
If you reside in a jurisdiction with biometric privacy laws:

• Purpose: Identity verification and fraud prevention.

• Retention: Per Stripe's published retention schedule.

• Action: To exercise rights (access/deletion), contact Stripe directly at privacy@stripe.com.

Lovelike's Limited Role:
Lovelike ❌ DOES NOT collect, access, or store your biometric data. Lovelike ✅ receives ONLY verification status (approved/pending/rejected) from Stripe.

If You Do Not Consent:
You cannot become a Love Partner or Love Creator and cannot receive payments. You may still use the Platform as a standard Loveliker.

2.6.2. SOCIAL MEDIA INTEGRATION AND DATA ACCESS

2.6.2.1. Voluntary Nature of Integration.
The integration of the User’s social media accounts (including, but not limited to, Instagram, Facebook, TikTok, YouTube, Pinterest, Twitter/X, and LinkedIn) with the Platform is entirely voluntary. The User acknowledges that such integration is optional and is not a prerequisite for the utilization of the Platform’s fundamental features; however, the User further acknowledges that refusing such integration will limit access to advanced features, including campaign matching, the "Glow Arena" competitive system, and advanced analytics.

2.6.2.2. Scope of Authorized Data Access.
By electing to connect a social media account, the User expressly grants the Company a worldwide, royalty-free, non-exclusive license to access, retrieve, and process the following categories of data via the applicable Third-Party APIs ("Authorized Data"):
(a) Public Profile Information: Profile name, handle/username, profile imagery, biography/description, verification status, and account creation date.
(b) Audience Metrics: Total follower and following counts, historical growth rates, and audience demographics (age, gender, location), strictly to the extent provided by the platform API.
(c) Content and Engagement Data: Metadata and performance metrics related to posts, photos, videos, stories, reels, and shorts, including captions, hashtags, mentions, and engagement statistics (likes, comments, shares, saves, average engagement rates, and top-performing content).
(d) Audience Insights: Aggregate data regarding audience age, gender, geographic distribution, interests, affinities, and optimal engagement times.
(e) Commercial Performance: Metrics related to sponsored content, brand disclosures, affiliate link conversions, and campaign-specific hashtag usage.
(f) Platform-Specific Metrics:

• Instagram: Reach, impressions, profile visits, website clicks, story interactions, IGTV views.

• TikTok: Video views, shares, average watch time, trending sound usage.

• YouTube: Views, watch time, subscriber growth, CPM estimates.

• Facebook: Page likes, reach, reactions, event responses.

• Twitter/X: Impressions, retweets, quote tweets, replies.

• LinkedIn: Connections, post views, article reads, profile views.

2.6.2.3. Exclusions from Access.
Notwithstanding the foregoing, the Company expressly represents that it shall not access, and the User is not required to provide: (i) private direct messages (DMs); (ii) content from private or locked accounts; (iii) social media login credentials or passwords; (iv) payment information stored on social platforms; or (v) data from accounts not explicitly connected by the User. Access is strictly limited to publicly available data or data authorized via OAuth protocols.

2.6.2.4. Permitted Use of Data.
The User authorizes the Company to process the Authorized Data for the following specific business purposes:
(a) Core Functionality: Calculation of the "Quality Score" (Annex V), execution of the campaign matching algorithms, population of the User’s profile, and enablement of social sharing tools.
(b) Analytics: Provision of audience dashboards, campaign performance reporting, trend identification, and comparative benchmarking.
(c) Gamification (Glow Arena): Calculation of XP, Love Points, and Glory Points; determination of league placement (Rookie, Pro, Elite, Legend); and tracking of mission progress and rewards.
(d) Campaign Operations: Matching Love Creators with Love Partners based on demographic fit, niche, and industry relevance.
(e) AI Training (Conditional): Solely where the User has opted into the "MY AIMÊ" program (Section 7.5), the data may be used to train AI models for content recommendation and personalization.
(f) R&D: Aggregate analysis for Platform improvement, research, development, and user interface optimization.

2.6.2.5. Authorization for Continuous Access.
The User acknowledges that the initial connection of a social media account constitutes a continuous authorization for the Company to access and refresh the Authorized Data. This includes: (a) a full data retrieval upon initial connection; (b) automated daily refreshes of metrics; (c) real-time updates of engagement metrics (subject to API limits); and (d) manual refreshes initiated by the User. This authorization remains in full force and effect until the User explicitly disconnects the account.

2.6.2.6. Data Retention and Deletion Policy.
(a) Active Connection: Authorized Data is retained for the duration of the account connection. Historical trend data may be retained for up to twenty-four (24) months.
(b) Post-Disconnection: Upon disconnection, Basic Profile Data is retained for ninety (90) days for caching purposes; Engagement Metrics are deleted within thirty (30) days; and Historical Trends are anonymized and aggregated.
(c) AI Data Exception: Data used for AI training (where the User opted into MY AIMÊ) cannot be retracted from trained models, as detailed in Section 7.5 and Privacy Policy § 5.4(b).
(d) Account Termination: Upon deletion of the User’s Platform account, all social media data shall be deleted within thirty (30) days, subject to legal hold requirements.

2.6.2.7. User Rights of Revocation and Control.
The User retains the right to revoke the Company’s access at any time by:
(a) Using the "Disconnect" function within the Platform settings; or
(b) Revoking the application permissions directly through the settings of the respective third-party social media platform (e.g., Instagram "Apps and Websites" settings).
Upon revocation, data access shall immediately cease, and data deletion shall proceed in accordance with Section 2.6.2.6. The User may also request a download of their stored data or exercise GDPR/CCPA rights as set forth in the Privacy Policy.

2.6.2.8. Third-Party Terms and API Dependencies.
(a) Compliance: The User represents and warrants that their use of the integration complies with the Terms of Service and Privacy Policies of the respective platforms (Instagram, Facebook, TikTok, YouTube, Twitter/X, LinkedIn).
(b) Limitation of Liability: The User acknowledges that the Platform’s features are dependent on third-party APIs. The Company shall not be liable for any service interruption, feature deprecation, or data inaccuracy resulting from: (i) API rate limits imposed by third parties; (ii) changes to third-party policies or data access permissions; or (iii) technical failures of the third-party platforms.

2.6.2.9. Security Representations.
The Platform employs industry-standard security measures including, without limitation, TLS 1.3 encryption in transit, IP-based session validation, strong password policies, and session management controls to verify User identity and prevent unauthorized access.

2.6.2.10. Acknowledgment of Consent.
BY CONNECTING A SOCIAL MEDIA ACCOUNT, THE USER EXPLICITLY CONSENTS TO THE ACCESS, COLLECTION, AND PROCESSING OF THE DATA TYPES LISTED IN SECTION 2.6.2.2 FOR THE PURPOSES DESCRIBED IN SECTION 2.6.2.4. THE USER FURTHER ACKNOWLEDGES THAT DISCONNECTING AN ACCOUNT MAY RESULT IN THE LOSS OF FUNCTIONALITY FOR FEATURES RELIANT ON SUCH DATA.

2.6.2.11. California Consumer Privacy Act (CCPA).
Residents of California may exercise their rights under the CCPA, including the Right to Know, Right to Delete, Right to Opt-Out, and Right to Limit the use of sensitive personal information, by contacting the Company at support@lovelike.ai.

2.6.2.12. Modifications.
The Company reserves the right to modify the scope of data access or integration terms upon thirty (30) days' notice (or fourteen (14) days for minor updates). Continued use of the social media integration features following such notice shall constitute acceptance of the modified terms.

2.6.3. OAuth and Third-Party Authentication.
If you use third-party auth (e.g., Google, Apple), you authorize Lovelike to access limited profile info. You remain subject to the provider's terms.

2.7. Account Suspension and Termination

Account termination procedures, appeal processes, and termination consequences are detailed comprehensively in Section 8 (Termination and Appeals).

3. ACCEPTABLE USE POLICY

3.1 General Conduct Standards

You agree to use the Platform in a lawful, ethical, and respectful manner consistent with community standards, these Terms, and applicable laws. The following conduct is strictly prohibited:

3.1.1 Illegal Activities. You may not use the Platform to:

(a) Engage in or facilitate any illegal activity including but not limited to drug trafficking, human trafficking, weapons sales, fraud, theft, identity theft, money laundering, terrorist financing, or sanctions evasion

(b) Distribute, possess, or promote child sexual abuse material (CSAM) - violations will be reported to the National Center for Missing & Exploited Children (NCMEC) and law enforcement

(c) Violate export control laws or economic sanctions (see Section 20.6)

(d) Infringe intellectual property rights (copyright, trademark, patent, trade secret)

(e) Violate privacy rights or data protection laws

(f) Engage in securities fraud, investment scams, or unlicensed financial services

(g) Facilitate gambling, lottery, or games of chance in jurisdictions where prohibited

(h) Distribute controlled substances or unapproved pharmaceutical products

3.1.2 Harassment and Abuse. You may not:

(a) Harass, threaten, intimidate, stalk, or abuse other Users

(b) Engage in targeted harassment campaigns or coordinated brigading

(c) Dox other Users by publishing private information without consent

(d) Create accounts for the purpose of harassing or impersonating others

(e) Engage in hate speech, discrimination, or incitement of violence based on protected characteristics (race, ethnicity, national origin, religion, gender, sexual orientation, disability, age)

(f) Post or share non-consensual intimate images (revenge porn)

(g) Engage in sexual harassment or unwanted sexual advances

3.1.3 Spam and Commercial Abuse. You may not:

(a) Send unsolicited bulk messages, marketing emails, or commercial solicitations

(b) Engage in cryptocurrency scams, pyramid schemes, or multi-level marketing without disclosure

(c) Post repetitive, duplicative, or artificially inflated content to manipulate algorithms

(d) Create fake accounts, bots, or automated systems to inflate engagement metrics

(e) Engage in click fraud, impression fraud, or artificial traffic generation

(f) Scrape or harvest User data without authorization

(g) Use the Platform for phishing, social engineering, or credential theft

3.1.4 Platform Integrity Violations. You may not:

(a) Circumvent technological protection measures, access controls, or security systems

(b) Reverse engineer, decompile, disassemble, or derive source code from the Platform

(c) Exploit vulnerabilities for malicious purposes (report via Bug Bounty Program - Section 11_

(d) Introduce viruses, worms, trojans, ransomware, or malicious code

(e) Interfere with Platform operations, servers, or network infrastructure

(f) Launch denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks

(g) Access accounts, data, or systems without authorization

(h) Manipulate GLOW ARENA rankings through artificial means (see Section 19.8)

(i) Abuse referral or rewards programs through fraud or multiple account schemes

3.1.5 Platform Circumvention and Disintermediation. You may not:

(a) Use the Platform to identify, contact, or establish relationships with other Users for the purpose of conducting campaign transactions, advertising deals, content creation arrangements, or other commercial engagements outside the Platform that would otherwise be subject to Platform commissions, in order to avoid paying such commissions;

(b) Exchange personal contact information (email addresses, phone numbers, social media direct message handles, messaging app identifiers, or any other off-platform communication channel) through Platform messaging, campaign communications, or any Platform feature for the primary purpose of conducting off-platform commercial transactions that originated through Platform introductions;

(c) Agree, whether explicitly or implicitly, to conduct future campaigns or commercial engagements directly (without Platform facilitation) after an initial Platform-facilitated campaign or introduction between a Love Partner and a Love Creator;

(d) Use Platform data, analytics, matching algorithms, audience insights, Quality Scores, campaign performance metrics, or any other proprietary Platform information to identify suitable partners for off-platform commercial transactions;

(e) Create sham, below-market-value, or token campaign transactions on the Platform while conducting the substantive commercial relationship off-platform;

(f) Use third-party intermediaries, agencies, or agents to route transactions that originated through Platform introductions in order to circumvent Platform commissions;

(g) Solicit other Users to leave the Platform or conduct transactions off-platform, whether through Platform features, external communications, or any other means.

Consequences of Platform Circumvention:

Platform Circumvention constitutes a Material Breach of these Terms and may result in:

(i) Immediate Account Termination of all accounts involved (both the Love Partner and Love Creator participating in the circumvention);

(ii) Forfeiture of Pending Payouts — All pending commissions, payouts, referral bonuses, AIMÊ Credits, and any other Platform benefits;

(iii) Disintermediation Fee — Liability for a disintermediation fee equal to the greater of: (1) Twenty-Five Percent (25%) of the total value of the services transacted directly in circumvention of the Platform; or (2) a flat fee of Five Thousand U.S. Dollars (US$5,000.00) per occurrence; PLUS all reasonable attorneys' fees and costs incurred by Lovelike in the investigation and collection of such fees. For detailed provisions, see Annex IV Section 3.5.

(iv) Lost Commission Recovery — Liability for the actual commissions Lovelike would have earned on the circumvented transactions, if such amount exceeds the Disintermediation Fee;

(v) Permanent Ban from the Platform for all individuals and entities involved; and

(vi) Indemnification — Full indemnification of Lovelike per Section 14.1.

Legitimate Off-Platform Contact:

Nothing in this Section 3.1.5 prohibits:

(i) Love Partners and Love Creators from having pre-existing business relationships that existed before either party joined the Platform, provided that such relationships are disclosed to Lovelike;

(ii) Communications necessary for campaign execution (e.g., coordinating content creation logistics, scheduling product shipments for content creation) through channels specified in the Campaign Agreement;

(iii) Post-campaign social interactions that do not involve commercial transactions; or

(iv) Public endorsement or testimonial activities that are not structured as advertising campaigns.

Monitoring and Detection:

Lovelike employs automated and manual monitoring to detect Platform Circumvention, including analysis of communication patterns, campaign frequency between specific pairs, and sudden cessation of Platform-facilitated transactions between parties with established Platform relationships. Detection of indicators consistent with circumvention may trigger investigation and account restriction pending review.

3.2 Content Restrictions

3.2.1 Prohibited Content Categories. The following content is strictly prohibited and will result in immediate removal and potential account termination:

(a) Child Sexual Abuse Material (CSAM): Any content depicting, describing, soliciting, or promoting sexual exploitation of minors. Violations will be reported to NCMEC CyberTipline and law enforcement.

(b) Non-Consensual Intimate Content: Nude, sexual, or intimate images/videos shared without subject's consent (revenge porn, deepfake pornography, upskirting).

(c) Violent Content: Graphic violence, gore, torture, animal cruelty, or content glorifying violence. Exceptions may apply for newsworthy, educational, or documentary content with appropriate warnings.

(d) Hate Speech: Content promoting hatred, violence, or discrimination against individuals or groups based on protected characteristics.

(e) Terrorist Content: Content promoting, recruiting for, or facilitating terrorist organizations or violent extremism.

(f) Self-Harm and Suicide: Content promoting, encouraging, or providing instructions for suicide, self-injury, or eating disorders. Resources for mental health support are available at www.lovelike.ai/resources.

(g) Dangerous Misinformation: Provably false content that poses imminent risk of physical harm (e.g., fake medical cures, election misinformation, disaster hoaxes).

(h) Illegal Products and Services: Listings for illegal drugs, weapons, counterfeit goods, stolen property, endangered species, or other prohibited items.

3.2.2 Age-Restricted Content. Content depicting nudity, sexual activity, violence, drug use, or other mature themes must:

(a) Be marked as age-restricted (18+ or 21+ as appropriate)
(b) Include content warnings and trigger alerts
(c) Comply with community standards for mature content
(d) Be limited to designated areas of the Platform
(e) Be subject to enhanced moderation and verification

Users under the applicable age restriction will be prevented from accessing age-restricted content through technical and policy controls.

3.2.3 Intellectual Property Compliance. All User-Generated Content must:

(a) Be original work created by you, or
(b) Be used with explicit permission from the rights holder, or
(c) Qualify as fair use under 17 U.S.C. § 107

You may not post content that infringes copyright, trademark, patent, trade secret, right of publicity, or other intellectual property rights. See Section 5.5 for DMCA procedures.

3.3 Enforcement and Consequences

3.3.1 Violation Detection. Lovelike employs multiple detection mechanisms including:

(a) Automated content scanning using AI/ML systems (AIMÊ)
(b) User reporting via in-platform flagging tools
(c) Human moderator review (24/7 coverage for critical violations)
(d) Proactive monitoring of high-risk categories and Users
(e) Third-party partnerships with trust and safety organizations

3.3.2 Enforcement Actions. Depending on violation severity, Lovelike may:

(a) Content Removal: Delete violating content without notification
(b) Warning: Issue formal warning with opportunity to cure
(c) Temporary Suspension: 7-30 day account suspension
(d) Feature Restrictions: Disable commenting, posting, or marketplace access
(e) Permanent Ban: Immediate account termination without recourse
(f) Legal Reporting: Report to law enforcement, NCMEC, or regulatory authorities
(g) IP Ban: Block access from IP addresses associated with severe violations

3.3.3 Repeat Offender Policy. Users with pattern of violations face escalating consequences:

(a) First violation: Warning (unless severe violation warranting immediate ban)
(b) Second violation: 7-day suspension
(c) Third violation: 30-day suspension + feature restrictions
(d) Fourth violation: Permanent ban

3.3.4 Appeal Rights. Users may appeal enforcement actions per Section 8.4. Appeals must be submitted within 30 days of enforcement action.

3.4 Mandatory Reporting Obligations

3.4.1 CSAM Reporting. Pursuant to 18 U.S.C. § 2258A, Lovelike will report known instances of child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) CyberTipline and preserve related evidence for law enforcement.

3.4.2 Imminent Harm. If Lovelike becomes aware of credible threats of imminent physical harm, suicide, terrorism, or other emergencies, we may contact law enforcement, mental health services, or other appropriate authorities even without User consent.

3.4.3 Legal Process Compliance. Lovelike complies with valid subpoenas, court orders, search warrants, and other lawful legal process. See Section 26 for law enforcement cooperation policies.

4. ETHICAL CONDUCT AND COMMUNITY STANDARDS

4.1 Core Community Values

The Lovelike community is built on principles of respect, authenticity, inclusivity, and positive contribution. All Users are expected to:

4.1.1 Respect and Dignity. Treat all community members with respect regardless of background, beliefs, or identity. Value diverse perspectives and engage in constructive dialogue even when disagreeing.

4.1.2 Authenticity and Transparency. Present yourself honestly, disclose material connections and conflicts of interest, provide accurate information, and build trust through genuine interactions rather than deception or manipulation.

4.1.3 Inclusivity and Belonging. Foster an environment where all Users feel welcome, valued, and able to participate fully. Actively combat discrimination, bias, and exclusionary behavior.

4.1.4 Constructive Contribution. Add value to the community through quality content, helpful interactions, knowledge sharing, and positive engagement. Avoid behaviors that degrade community experience or exploit others.

4.1.5 Personal Responsibility. Take ownership of your actions, their impact on others, and your role in maintaining community standards. Report violations, support victims of harassment, and model ethical conduct.

4.2 Prohibited Ethical Violations

Beyond the legal prohibitions in Section 3, the following conduct violates community ethical standards:

4.2.1 Deceptive Practices:

(a) Creating fake personas, sock puppet accounts, or inauthentic identities
(b) Manipulating social proof through fake followers, likes, or engagement
(c) Astroturfing or coordinated inauthentic behavior
(d) Plagiarism or falsely claiming authorship of others' work
(e) False credentials, qualifications, or professional representations
(f) Deceptive marketing practices or bait-and-switch tactics

4.2.2 Exploitation and Manipulation:

(a) Financial exploitation of vulnerable individuals
(b) Emotional manipulation or "love bombing"
(c) Catfishing or romantic fraud
(d) Get-rich-quick schemes or unrealistic earnings claims
(e) Exploiting trust relationships for personal gain
(f) Targeting minors for any commercial purpose

4.2.3 Harmful Social Dynamics:

(a) Brigading or coordinated harassment campaigns
(b) Dogpiling or mobbing behavior
(c) Cancel culture or disproportionate public shaming
(d) Weaponizing Platform features to silence dissent
(e) Creating echo chambers that promote radicalization
(f) Spreading conspiracy theories that incite harm

4.2.4 Economic Misconduct:

(a) Price gouging or artificial scarcity manipulation
(b) Bait-and-switch pricing or hidden fees
(c) Fake scarcity or urgency tactics
(d) Pressure sales tactics or coercive marketing
(e) Exploitative labor practices toward contractors or employees
(f) Tax evasion or money laundering through Platform transactions

4.3 Positive Community Contributions

Lovelike encourages and rewards Users who:

(a) Create high-quality, original, valuable content
(b) Provide helpful advice, support, and mentorship to others
(c) Report violations and assist in maintaining community standards
(d) Welcome and onboard new community members
(e) Contribute to open source projects or public knowledge resources
(f) Demonstrate consistent ethical leadership and positive influence
(g) Bridge divides and facilitate constructive dialogue across differences
(h) Innovate and develop creative uses of Platform features

Users demonstrating exceptional community contributions may be recognized through:

• Featured profiles and content amplification

• Exclusive badges and recognition

• GLOW ARENA bonuses and advantages

• Ambassador program opportunities

• Direct partnership opportunities with Lovelike

4.4 Cultural Sensitivity and Global Community

Lovelike recognizes that community members come from diverse cultural backgrounds with varying norms, values, and communication styles. While respecting cultural differences, certain universal standards apply:

4.4.1 Universal Prohibitions: Regardless of cultural context, the following remain prohibited:

• Child exploitation or endangerment

• Non-consensual sexual content

• Violent extremism or terrorism

• Human trafficking or modern slavery

• Hate speech targeting protected characteristics

4.4.2 Cultural Context Considerations: Moderation decisions may account for:

• Different humor styles and satire conventions

• Varying formality norms in communication

• Different concepts of personal privacy and public disclosure

• Regional differences in acceptable commercial practices

• Language-specific nuances that may not translate directly

4.4.3 English Language Primacy: While Lovelike supports multilingual content, these Terms and official Platform communications are authoritative in English. In case of translation disputes, the English version controls.

5. CONTENT MODERATION AND INTELLECTUAL PROPERTY

5.1 Content Moderation Philosophy

Lovelike employs a hybrid content moderation approach combining:

(a) AI-Powered Automated Moderation: AIMÊ systems scan content pre-publication for prohibited materials (CSAM, extreme violence, malware) with high confidence thresholds
(b) Human Moderator Review: Trained human moderators review flagged content, complex cases, and appeals with cultural and contextual understanding
(c) Community Reporting: User flagging tools empower community members to report violations
(d) Proactive Monitoring: Risk-based monitoring of high-visibility content, verified accounts, and monetized creators

5.2 Content Review Process

5.2.1 Pre-Publication Scanning. High-risk content categories (uploads with visual media, links to external sites, content from new accounts) undergo automated scanning before publication. If automated systems detect potential violations:

(a) High Confidence Violations: Content automatically blocked with notification to User
(b) Medium Confidence: Content queued for human moderator review (published after approval)
(c) Low Confidence: Content published with monitoring flag for post-publication review

5.2.2 Post-Publication Review. Published content may be reviewed if:

(a) Flagged by community members through reporting tools
(b) Identified through proactive monitoring or algorithm detection
(c) Subject to legal process (DMCA takedown, court order, subpoena)
(d) Involved in User dispute or complaint
(e) Selected for random quality assurance audits

5.2.3 Moderator Decision-Making. Human moderators apply:

(a) These Terms and Community Guidelines as primary standards
(b) Cultural and contextual understanding to nuanced cases
(c) Harm prevention principles prioritizing safety over free expression in edge cases
(d) Consistency through standardized decision trees and case precedents
(e) Escalation protocols for complex, high-profile, or legally significant cases

5.3 User Reporting Mechanisms

5.3.1 How to Report Violations. Users can report content or conduct violations through:

(a) In-Platform Flagging: Click three-dot menu → "Report" → Select violation category → Submit with optional details
(b) Email Reporting: support@lovelike.ai (include URLs, screenshots, description)
(c) Emergency Hotline: For imminent danger situations, call +1 305 590 3901
(d) Specialized Reporting:

• DMCA Takedowns: dmca@lovelike.ai (see Section 5.5)

• CSAM: Automatically forwarded to NCMEC

• Privacy Violations: support@lovelike.ai

• Security Issues: support@lovelike.ai

5.3.2 Report Processing Timeline. Lovelike strives to:

(a) CSAM Reports: Review within 1 hour, report to NCMEC immediately upon confirmation
(b) Imminent Harm: Review within 2 hours, contact authorities if credible threat confirmed
(c) Severe Violations: Review within 24 hours (hate speech, harassment, violence)
(d) Standard Violations: Review within 72 hours (spam, minor policy violations)
(e) Non-Violations: No response sent (reporter notified if report determined to be unfounded or malicious)

5.3.3 Reporter Protections. Users who report in good faith are protected from:

(a) Retaliation by reported User (retaliation itself is a violation)
(b) Public disclosure of reporter identity (kept confidential except where legally required)
(c) False reporting consequences (if reporting in good faith even if mistaken)

However, knowingly false or malicious reports may result in:

• Warning or account restrictions for the false reporter

• Termination for patterns of false reporting or harassment via reporting system

5.3.4 Reporter Feedback. Due to privacy considerations and volume, Lovelike generally does NOT provide detailed feedback on report outcomes. Reporters receive only:

(a) Confirmation that report was received
(b) Notification if reported content is removed or User is actioned (where appropriate)
(c) No details about specific enforcement actions taken against other Users

5.4 Intellectual Property Protection

5.4.1 Copyright Infringement. Lovelike respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. Users who believe their copyrighted work has been infringed may submit DMCA takedown notices per Section 5.5.

5.4.2 Trademark Protection. Users may not use trademarks (names, logos, slogans, trade dress) of others in ways that:

(a) Create likelihood of confusion about source, affiliation, or endorsement
(b) Dilute famous marks through blurring or tarnishment
(c) Impersonate brands or companies
(d) Use in domain names, usernames, or handles to mislead Users

Legitimate uses include:

• Nominative fair use (e.g., "Authorized [Brand] Retailer")

• Comparative advertising (truthful and non-disparaging)

• Commentary, criticism, parody, or news reporting

5.4.3 Patent and Trade Secret. Users may not use the Platform to infringe patents or misappropriate trade secrets. However, Lovelike does not proactively monitor for patent or trade secret infringement. Rights holders must provide notice of infringement with supporting documentation.

5.4.4 Right of Publicity. Users may not use others' names, images, likenesses, or personas for commercial purposes without consent. Exceptions apply for newsworthy content, transformative artistic works, and incidental use.

5.5 DMCA & Copyright Policy

5.5.1 Overview

If you believe your copyrighted work has been infringed on the Platform, you may submit a DMCA takedown notice to our designated Copyright Agent. Lovelike complies with the DMCA safe harbor provisions under 17 U.S.C. § 512(c) for hosting User-Generated Content.

5.5.2 Filing a DMCA Takedown Notice

To file a DMCA takedown notice under 17 U.S.C. § 512(c)(3), your notice must include:

(a) Physical or electronic signature of the copyright owner or authorized agent

(b) Identification of the copyrighted work claimed to be infringed:

• If multiple works, a representative list with URLs

• Detailed description if published work

• Registration number if registered with U.S. Copyright Office (optional but helpful)

(c) Identification of infringing material and information reasonably sufficient to locate it:

• Specific URLs of infringing content on Lovelike Platform

• Screenshots or timestamps if video/audio content

• Detailed description enabling Lovelike to locate and identify content

(d) Contact information for the complaining party:

• Full legal name

• Mailing address

• Telephone number

• Email address

(e) Good faith statement: "I have a good faith belief that use of the copyrighted material in the manner complained of is not authorized by the copyright owner, its agent, or the law."

(f) Accuracy statement under penalty of perjury: "I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner, or am authorized to act on behalf of the copyright owner, of an exclusive right that is allegedly infringed."

IMPORTANT: Submitting a DMCA notice with knowingly false information may result in:

• Liability for damages under 17 U.S.C. § 512(f)

• Attorney's fees and costs

• Potential criminal penalties for perjury

5.5.3 DMCA Counter-Notice Procedure

If your content was removed pursuant to a DMCA takedown notice and you believe the removal was erroneous or that you have the right to use the content:

You may file a DMCA counter-notice that includes:

(a) Your physical or electronic signature

(b) Identification of the removed content and its location before removal:

• URL(s) where content appeared

• Description of content

• Date of removal

(c) Statement under penalty of perjury:
"I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled."

(d) Consent to jurisdiction:
"I consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located (or the Northern District of California if my address is outside the United States), and I will accept service of process from the person who provided the DMCA notification or an agent of such person."

(e) Contact information:

• Full legal name

• Mailing address

• Telephone number

• Email address

Send counter-notice to: support@lovelike.ai

5.5.4 Counter-Notice Response Procedure

Upon receipt of a valid DMCA counter-notice:

(a) Lovelike will forward the counter-notice to the original complaining party

(b) Lovelike will restore the removed content within 10-14 business days UNLESS the original complaining party files a lawsuit seeking a court order to restrain the allegedly infringing activity

(c) If the original complaining party notifies Lovelike that they have filed a lawsuit, content will remain removed pending court resolution

5.5.5 Repeat Infringer Policy

Pursuant to 17 U.S.C. § 512(i), Lovelike maintains a policy of terminating accounts of Users who are repeat copyright infringers in appropriate circumstances.

Repeat Infringer Determination:

(a) User receives 3 or more valid DMCA takedown notices within a 12-month period

(b) User files counter-notices that are rejected or not pursued

(c) User is subject to final court judgment of copyright infringement

Consequences:

(a) Account termination (permanent ban)
(b) Forfeiture of any unpaid earnings or credits
(c) Prohibition on creating new accounts
(d) Potential legal action for willful infringement

Appeals:

Users may appeal repeat infringer determinations by demonstrating:

• Prior takedowns were erroneous or made in bad faith

• User has obtained licenses or permissions for disputed content

• Court vindication of User's right to use content

5.5.6 False DMCA Claims - Misrepresentation Liability

⚠️ WARNING TO COPYRIGHT CLAIMANTS:

Pursuant to 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that content is infringing, or that content was removed or disabled by mistake, SHALL BE LIABLE for:

(a) Damages incurred by the alleged infringer, Lovelike, or any other party injured by such misrepresentation

(b) Costs and attorney's fees

(c) Potential criminal penalties for perjury under 18 U.S.C. § 1621

Examples of Misrepresentation:

• Filing DMCA notices for content you do not own copyright in

• Filing DMCA notices to suppress criticism, negative reviews, or competitive content

• Filing DMCA notices for fair use content with knowledge of fair use defense

• Filing false counter-notices claiming ownership of infringing content

Lovelike reserves the right to:

• Refer false DMCA claims to law enforcement

• Pursue civil damages against bad faith filers

• Publicly disclose patterns of abusive DMCA filings (subject to privacy laws)

5.5.7 DMCA Subpoena Compliance

Lovelike will comply with valid DMCA subpoenas issued under 17 U.S.C. § 512(h) to identify alleged infringers. Per the DMCA, Lovelike will notify affected Users of subpoenas where feasible, but is not required to contest subpoenas on Users' behalf.

Users subject to DMCA subpoenas should:

• Consult with an attorney immediately

• Consider filing a motion to quash if subpoena is overbroad or improper

• Review the subpoena timeline (typically 10 days to respond before information is disclosed)

5.6 General Intellectual Property Complaints (Non-DMCA)

For intellectual property issues not covered by DMCA (trademark infringement, patent infringement, right of publicity violations, trade secret misappropriation):

Submit complaints to: legal@lovelike.ai

Include:

(a) Your contact information and basis of rights claim
(b) Detailed description of intellectual property at issue
(c) URL(s) of allegedly infringing content
(d) Evidence supporting your claim (registration certificates, ownership documentation)
(e) Good faith statement that use is unauthorized

Processing Timeline: 15 business days for initial review. Complex cases may require additional time for legal analysis.

6. FINANCIAL TRANSACTIONS, CAMPAIGN OPERATIONS, AND MARKETPLACE

6.1 Financial Transaction Overview and Current Scope

6.1.0 Current Operational Scope.
As of the Effective Date, the Platform facilitates three categories of active financial transactions:

(a) Love Partner Subscription Payments — Monthly or annual subscription fees for Platform access and campaign management (Section 2.3, Annex IV Section 1);

(b) Campaign Transactions — Love Partner funding of advertising campaigns executed by Love Creators (Section 6.11.2, Annex IV Sections 3 and 3A); and

(c) Referral and Ambassador Commissions — Commissions payable to Love Connectors and eligible Users for the referral of Love Partners only (Section 18, Annexes I and VII).

The Lovelike Shop Marketplace for physical products, digital products, services, and experiences is classified as a Planned Feature (Section 1.2.2(b)) and is NOT currently operational. Sections 6.1.1 through 6.4, Section 6.6, and the marketplace-specific provisions of Section 6.9.1 describe the anticipated Marketplace framework and will become operative only upon official activation per Section 1.2.4.7.

Lovelike operates as a marketplace facilitator and intermediary for campaign transactions but is NOT a party to the Campaign Agreement between Love Partners and Love Creators.

⏳ COMING SOON — MARKETPLACE. The following Section 6.1.1 describes the anticipated Lovelike Shop Marketplace categories. This functionality is NOT currently operational and will be activated only per Section 1.2.4.7. Until official activation, this section is informational only and creates no rights or obligations.

6.1.1 Marketplace Categories:

(a) Physical Products: Tangible goods shipped to buyers (clothing, accessories, art, collectibles)
(b) Digital Products: Downloadable or streamable digital content (ebooks, music, videos, software)
(c) Services: Professional services, consultations, coaching, tutoring
(d) Experiences: Events, workshops, classes, virtual experiences
(e) Subscriptions: Recurring access to content, communities, or services
(f) Tips/Donations: Voluntary payments to support Creators

6.1.2 Marketplace Participation Requirements:

To sell on the Marketplace, Love Partners and Love Creators must:

(a) Complete identity verification via Stripe Connect (Section 2.6.1)
(b) Provide accurate business information (legal name, business type, EIN/SSN)
(c) Comply with applicable business licensing and permits
(d) Maintain appropriate business insurance (recommended)
(e) Adhere to consumer protection laws and regulations
(f) Provide accurate product/service descriptions
(g) Fulfill orders promptly and professionally
(h) Respond to customer inquiries within 48 hours
(i) Honor refund/return policies (see Section 6.9 and Annex II, when Marketplace is activated per Section 1.2.4.7)"
(j) Comply with tax reporting obligations (see Section 6.10)

6.2 Transaction Structure and Roles

6.2.1 Lovelike's Role as Marketplace Facilitator:

Lovelike provides infrastructure and services to facilitate transactions but is NOT:

(a) A Seller: Lovelike does not sell products or services (except Lovelike subscriptions)
(b) A Buyer: Lovelike does not purchase goods or services on Users' behalf
(c) A Payment Processor: Stripe handles all payment processing
(d) A Shipping Carrier: Sellers responsible for shipping arrangements
(e) A Fiduciary: Lovelike does not hold funds in trust or act as escrow agent
(f) A Guarantor: Lovelike does not guarantee product quality, delivery, or seller performance

Lovelike DOES provide:

• Marketplace platform technology and infrastructure

• Dispute resolution framework (Section 6.11)

• Content moderation and fraud prevention

• Payment facilitation via Stripe integration

• Reporting and analytics tools

• Customer support coordination (but sellers remain primarily responsible)

⏳ COMING SOON — MARKETPLACE SELLER OBLIGATIONS Items (a) through (h) below describe seller obligations for marketplace product transactions. These obligations become operative only upon activation of the Lovelike Shop Marketplace per Section 1.2.4.7. For current campaign-specific obligations, see Section 6.2.2A above.

6.2.2 Seller Obligations:

Love Partners and Love Creators acting as sellers are solely responsible for:

(a) Product Compliance: Ensuring products/services comply with all laws (consumer safety, FDA regulations, FTC advertising rules, etc.)

(b) Accurate Listings: Providing truthful, accurate, non-misleading product descriptions, images, specifications, and pricing

(c) Inventory Management: Maintaining adequate inventory to fulfill orders or clearly marking items as out-of-stock

(d) Order Fulfillment: Processing orders promptly, packaging securely, shipping within stated timeframes

(e) Customer Service: Responding to buyer inquiries, handling complaints, processing returns/refunds per stated policies

(f) Legal Compliance: Collecting and remitting applicable sales taxes, maintaining business licenses, complying with labor laws

(g) Warranty and Liability: Standing behind product warranties, accepting liability for defects or harm caused by products

(h) Prohibited Items: Ensuring products/services are not illegal, dangerous, or violate Platform policies

6.2.2A Campaign Funding Obligations (ACTIVE).

Love Partners who fund campaigns through the Platform are bound by the Finality of Approval provisions established in Annex IV Section 8.3. Campaign Transactions involve the provision of irrevocable creative services by Love Creators. Once campaign content is approved by the Love Partner (either expressly through the Platform's approval mechanism, or by deemed approval when the Love Partner fails to approve or reject content within the contractual review period as specified in Annex IV Section 3.4(b)), the Love Partner's funding obligation becomes final and non-refundable, and the campaign service is deemed fully and irrevocably delivered. Published promotional content cannot be "returned" in the manner of a physical product, and the promotional value conferred upon the Love Partner (including impressions, engagement, brand exposure, and audience reach) is consumed upon publication and cannot be reversed, recalled, or undelivered. Love Partners acknowledge that filing a chargeback after content approval constitutes a presumptive Material Breach, subject to the specific provisions and consequences detailed in Annex IV Section 3A (Campaign Disputes, Chargebacks, and Payment Finality).

⏳ COMING SOON — MARKETPLACE BUYERS The following Section 6.2.3 describes buyer obligations for marketplace product transactions. This functionality is NOT currently operational. For current campaign transaction obligations, see Section 6.11.2 and Annex IV.

6.2.3 Buyer Obligations:

Users purchasing products/services are responsible for:

(a) Payment: Providing valid payment information and authorizing charges

(b) Accurate Information: Providing correct shipping addresses and contact information

(c) Review and Acceptance: Reviewing product descriptions, terms, and policies before purchase

(d) Dispute Resolution: Following dispute resolution procedures (Section 6.11) rather than immediately filing chargebacks

(e) Compliance with Terms: Using purchased products/services in accordance with applicable terms and laws

(f) Inspection and Notification: Promptly inspecting delivered products and notifying sellers of defects or issues

6.3 Pricing and Fees

⏳ COMING SOON — MARKETPLACE FEES The following Sections 6.3.1 and 6.3.2 describe listing fees and transaction fees for marketplace product transactions. This fee structure is NOT currently operational. For current campaign commission structure, see Annex IV Section 3.

6.3.1 Seller Listing Fees:

Lovelike may charge sellers fees for marketplace listings:

(a) Basic Listings: Free for up to [X] active listings per month
(b) Premium Listings: Enhanced visibility and features for [fee structure]
(c) Promoted Listings: Paid promotion in search results and feeds

Current fee schedules: www.lovelike.ai/marketplace/fees

6.3.2 Transaction Fees:

Lovelike charges a commission on completed transactions:

(a) Standard Commission: [X%] of transaction value (product price + shipping)
(b) Discounted Commission: [Y%] for high-volume sellers (>$10,000/month)
(c) Digital Products: [Z%] commission (lower due to no shipping)
(d) Subscriptions: [%] of monthly subscription revenue

Transaction fees are deducted from seller payouts automatically.

6.3.3 Payment Processing Fees (Stripe):

In addition to Lovelike commission, Stripe charges payment processing fees:

Payment Processing Fees.
Transactions processed through the Platform are subject to the following processing fees, which are deducted automatically at the time of the transaction:

• (a) Credit/Debit Cards: 2.9% + $0.30 per transaction (Standard Stripe rate).

• (b) International Cards: An additional 1.0% cross-border fee applies to cards issued outside the United States.

• (c) Currency Conversion: Additional foreign exchange fees apply if the Buyer pays in a currency other than USD.

• (d) ACH Bank Transfers: 0.8% per transaction, capped at $5.00.

Payment processing fees are deducted by Stripe before funds reach seller's account.

6.3.4 Pricing Transparency:

Sellers must clearly disclose:

(a) Base Price: Product/service price before taxes and shipping
(b) Shipping Costs: Actual or estimated shipping charges
(c) Taxes: Applicable sales tax, VAT, or other taxes
(d) Total Price: All-inclusive price buyers will be charged
(e) Subscription Terms: Billing frequency, auto-renewal terms, cancellation policies

Prohibited Pricing Practices:

(a) Hidden fees or surprise charges not disclosed before checkout
(b) False comparison pricing (fake "original" prices to show misleading discounts)
(c) Bait-and-switch (advertising one price but charging another)
(d) Price discrimination based on protected characteristics
(e) Discriminatory pricing based on buyer location (except for legitimate shipping cost differences)

⏳ COMING SOON — MARKETPLACE LISTINGS The following Section 6.4 describes listing standards for marketplace product listings. This functionality is NOT currently operational. For current campaign content standards, see Annex IV and Annex VIII.

6.4 Listing Standards and Requirements

6.4.1 Product Descriptions:

All marketplace listings must include:

(a) Clear Title: Descriptive, accurate product name (max 80 characters)
(b) Detailed Description: Comprehensive information about product/service including features, specifications, dimensions, materials, etc.
(c) High-Quality Images: Minimum 3 images showing product from multiple angles (minimum 800x800px resolution)
(d) Pricing Information: Clear price, currency, and any applicable fees
(e) Shipping Information: Estimated delivery time, shipping carriers, international availability
(f) Return/Refund Policy: Clear statement of return rights and procedures
(g) Warranty Information: Applicable warranties or guarantees (if any)

6.4.2 Prohibited Products and Services:

The following are strictly prohibited from Marketplace listings:

(a) Illegal Products: Drugs, weapons, explosives, counterfeit goods, stolen property, endangered species

(b) Restricted Products: Alcohol, tobacco, firearms, ammunition (even if legal in some jurisdictions)

(c) Dangerous Products: Products posing unreasonable safety risks, recalled products, unsafe toys

(d) Healthcare Products: Prescription medications, unapproved medical devices, health products making unverified claims

(e) Financial Products: Securities, investment contracts, insurance products (without proper licensing)

(f) Adult Products: Sexually explicit products (pornography, sex toys) - consult adult content policies

(g) Live Animals: Sale of live animals prohibited

(h) Human Body Parts: Organs, blood, bodily fluids, or other human biological materials

(i) Fraudulent Services: Fake documents, degree mills, test-taking services, hacking tools

(j) Multi-Level Marketing: Pyramid schemes or MLM recruitment (unless properly disclosed)

6.4.3 Content Quality Standards:

Marketplace listings must meet minimum quality standards:

(a) Professional Presentation: Clear, well-written descriptions free of excessive typos or errors
(b) Accurate Images: Images must accurately represent actual product (no stock photos of different items)
(c) Complete Information: All relevant details disclosed (no material omissions)
(d) Compliance with Laws: All applicable legal requirements met (labeling, warnings, disclosures)

Low-quality listings may be:

• Removed from search results (delisted)

• Suspended pending quality improvements

• Permanently removed for repeated violations

6.5A Payment Processing and Stripe Connect Integration (DORMANT)

6.5.1A Stripe as Exclusive Payment Processor:

All Marketplace transactions are processed through Stripe Connect. Love Partners and Love Creators MUST:

(a) Create Stripe Connect account linked to Lovelike Platform
(b) Complete Stripe's identity verification (including potential biometric data processing per Section 2.6.1)
(c) Maintain active Stripe account in good standing
(d) Comply with Stripe's Terms of Service: https://stripe.com/legal/connect-account
(e) Comply with Stripe's Acceptable Use Policy: https://stripe.com/legal/restricted-businesses

IMPORTANT: Lovelike has NO access to payment credentials, full credit card numbers, or bank account details. All payment data is secured by Stripe per PCI DSS standards.

6.5.2A Payment Flow:

(a) Buyer Checkout: Buyer completes purchase and authorizes payment via Stripe
(b) Payment Hold: Stripe holds funds during fulfillment period (typically 7-14 days)
(c) Lovelike Commission Deduction: Lovelike's marketplace commission automatically deducted
(d) Stripe Fee Deduction: Stripe's payment processing fee automatically deducted
(e) Seller Payout: Remaining funds transferred to seller's bank account per payout schedule

6.5.3A Payout Schedules:

Sellers may choose payout frequency:

(a) Daily Payouts: Available funds transferred daily (once verified and above minimum threshold)
(b) Weekly Payouts: Transfers every Monday for previous week's earnings
(c) Monthly Payouts: Transfers on first business day of month
(d) Manual Payout: On-demand payout requests (may incur additional fees)

Payout Timing: Payouts typically arrive in bank accounts 2-5 business days after initiation (varies by bank).

Minimum Payout Threshold: $10.00 (earnings below threshold accumulate until threshold met)

6.5.4A Payment Holds and Reserves:

Stripe and Lovelike may hold funds or require reserves in certain circumstances:

(a) New Sellers: Initial 30-day rolling reserve (funds released after 30 days to allow for refunds/disputes)
(b) High-Risk Products: Extended hold periods for categories with high chargeback rates
(c) Suspicious Activity: Temporary holds pending investigation of fraud or policy violations
(d) Dispute Reserves: Funds held during buyer disputes or chargebacks
(e) Verification Delays: Holds until identity verification completed

Sellers will be notified of any holds and provided rationale and estimated release timeline.

6.5 Chargeback Recovery and Financial Protection Mechanisms

6.5.1 Chargeback Recovery Hierarchy

In the event of chargebacks filed after fund disbursement to Love Creators, Love Connectors, or Lovelike, the Platform executes automatic recovery in the following hierarchical order:

(a) Priority 1: Rolling Reserve (Love Partner Accounts)

All Love Partners are subject to automatic Rolling Reserve retention:

(i) Retention Percentage by Tier:

• Tier A (Score 90+, 12+ months history): 10% of transaction value

• Tier B (Score 70-89): 20% of transaction value

• Tier C (Score <70, <6 months history): 30% of transaction value

• New Partners (first campaign): 50% of transaction value

(ii) Retention Period:

• 60 days (Tier A)

• 90 days (Tier B)

• 120 days (Tier C)

• 180 days (New Partners)

(iii) Automatic Release: Rolling Reserve is released automatically after the retention period expires, provided no chargebacks or disputes are pending.

(iv) Chargeback Application: If a chargeback occurs during the retention period, the Rolling Reserve is automatically applied to cover the chargeback amount, Stripe fees, and liquidated damages under Section 6.5.3.

(b) Priority 2: Future Payouts Offset (Love Partner)

If Rolling Reserve is insufficient to cover the chargeback:

(i) Lovelike automatically retains amounts owed to the Love Partner from other campaigns, marketplace sales, or referral commissions.

(ii) Retention continues until the chargeback amount, fees, and damages are fully recovered.

(iii) If no future earnings exist, the amount becomes a debt immediately due and payable per Section 6.5.5.

(c) Priority 3: Creator/Connector Clawback (Immediate Upon Chargeback Filing)

If Recovery Priorities 1 and 2 are insufficient, OR upon any campaign chargeback filing by a Love Partner (regardless of merit), Lovelike may immediately execute clawback from Love Creators who received funds from the disputed campaign:

(i) Immediate Hold: All Creator payouts related to the disputed campaign are FROZEN upon chargeback notification;

(ii) Conditional Release: Funds are released to Creator ONLY if the chargeback is denied in final resolution;

(iii) Proportional Forfeiture: If chargeback is upheld, Creator forfeits payout proportionally as specified in Section 6.11.2(f)(ii);

(iv) No 90-Day Limit: This clawback authority applies indefinitely until chargeback resolution, not limited to 90 days;

(v) User Notification: Affected Creators receive email notification within 5 business days of hold/clawback execution.

(d) Priority 4: Direct Debit (Love Partner Payment Method)

If Recovery Priorities 1-3 are insufficient:

(i) Lovelike issues a direct debit to the Love Partner's payment method on file (credit card, debit card, or bank account).

(ii) Notice Requirement: 10 days written notice via email before debit execution.

(iii) Authorization Basis: Per Section 2.4.2 (Payment Authorization) and Section 6.5.2 (Irrevocable Clawback Authorization).

(iv) Failed Debit: If debit fails, the amount immediately proceeds to Priority 5 (Invoice and Collection).

(e) Priority 5: Invoice and Collection

If Recovery Priorities 1-4 are insufficient or fail:

(i) Lovelike issues a formal invoice to the Love Partner with 30-day payment terms.

(ii) Invoice includes:

• Original chargeback amount

• Stripe chargeback fee ($15-$25)

• Liquidated damages per Section 6.5.3

• Administrative fee ($25)

• Interest at 1.5% per month (Delaware legal rate)

(iii) Non-Payment Consequences:

• After 30 days: Late payment penalty of $50

• After 60 days: Referral to collections agency

• After 90 days: Legal action per Section 15 (Arbitration)

• Account suspension until debt paid in full

6.5.2 Irrevocable Clawback Authorization

By accepting these Terms and using the Platform, all Users (Love Partners, Love Creators, Love Connectors) irrevocably authorize Lovelike to:

(a) Execute Recovery Actions:

(i) Stripe Transfer Reversals from User's Stripe Connect account for up to 90 days after any payment received

(ii) Automatic offset of future earnings, payouts, referral commissions, or marketplace proceeds against chargebacks, disputed payments, or registered debts

(iii) Retention of funds in Rolling Reserve per Section 6.5.1(a)

(iv) Direct debit from User's registered payment method on file (with 10 days written notice) for chargeback recovery

(v) Automatic application of any Platform credits, AIMÊ Credits, or virtual currency balances toward outstanding debts

(b) Conditions of Authorization:

(i) This authorization is a mandatory condition of Platform use and participation in payment-receiving features (campaigns, marketplace, referrals, commissions).

(ii) Authorization cannot be revoked while:

• Transactions are pending or within chargeback dispute windows (180 days)

• Disputes are open or under investigation

• Debts are outstanding

(iii) Authorization survives:

• Account termination or closure

• Subscription cancellation

• Cessation of Platform use

(iv) Users acknowledge that refusal to provide this authorization results in:

• Inability to receive payments through the Platform

• Immediate suspension of Love Partner/Creator/Connector status

• Forfeiture of access to monetization features

(c) User Representations:

By providing this authorization, Users represent and warrant that:

(i) They have legal authority to authorize debits from their registered payment method

(ii) They understand that chargebacks may result in automatic fund recovery without additional notice beyond the 10-day debit notice

(iii) They accept sole responsibility for maintaining sufficient funds in their Stripe Connect accounts and registered payment methods to cover potential chargebacks

(iv) They waive any right to dispute Lovelike's execution of recovery actions authorized under this Section, except for claims of fraud or unauthorized charges not covered by this authorization

6.5.3 Liquidated Damages for Chargebacks

In addition to recovery of the chargeback amount and Stripe fees, Love Partners who file chargebacks shall pay liquidated damages to compensate Lovelike for:

(i) Payment processor relationship harm and increased processing fees
(ii) Administrative burden of chargeback defense and investigation
(iii) Risk of account suspension or termination by payment processors
(iv) Legal and compliance costs
(v) Opportunity cost and business disruption

(a) Base Damages (All Chargebacks):

(i) Stripe/Processor Chargeback Fee: $15-$25 (actual cost passed through)

(ii) Administrative Processing Fee: $25 (one-time per chargeback incident)

(b) Timing-Based Percentage Damages:

The percentage-based liquidated damages vary depending on when the chargeback is filed relative to campaign delivery/completion:

(c) Bad Faith Multiplier:

If Lovelike determines (in good faith and with supporting evidence) that the chargeback was filed in bad faith, the percentage damages in subsection (b) are doubled.

Bad faith indicators include:

(i) Chargeback filed after accepting Final Approval of Deliverables
(ii) Chargeback reason provably false (e.g., "product not received" when tracking shows delivery)
(iii) Chargeback filed to circumvent dispute resolution process after Lovelike ruled against User
(iv) Multiple chargebacks filed by same User across different campaigns
(v) User admitted to receiving deliverables but disputes payment anyway

(d) Maximum Cap:

Total liquidated damages under this Section 6.5.3 shall not exceed the lesser of:

(i) 50% of the transaction value, OR
(ii) $5,000 per chargeback

PLUS actual reasonable attorney's fees and court costs if legal action is required to collect unpaid amounts.

(e) Legal Basis for Liquidated Damages:

These amounts represent Lovelike's reasonable pre-estimate of actual damages that are difficult to calculate precisely, based on:

(i) Historical data on chargeback defense costs (average $150-$300 per incident)
(ii) Impact on Stripe merchant account standing (risk of reserves, rate increases, or termination)
(iii) Employee time spent investigating and responding to chargebacks (10-20 hours at $50-$100/hour)
(iv) Legal consultation fees for complex disputes ($200-$500 per incident)
(v) Risk of increased payment processing fees (0.5%-2% increase for high chargeback rates)

Delaware Law Compliance:

Pursuant to Delaware contract law (6 Del. C. § 2718), liquidated damages are enforceable when:

(i) Actual damages are difficult to ascertain at the time of contracting ✅
(ii) The liquidated amount is a reasonable forecast of just compensation ✅
(iii) The amount is not a penalty ✅

These liquidated damages meet all three requirements and are therefore enforceable under Delaware law.

(f) Non-Waiver:

Payment of liquidated damages does NOT waive:

(i) Lovelike's right to pursue actual damages exceeding liquidated damages if provable
(ii) Lovelike's right to seek injunctive relief per Section 15.13
(iii) Lovelike's right to terminate the User's account per Section 8.2
(iv) Any other remedies available under these Terms or applicable law

6.5.4 Chargeback Rate Monitoring and Escalating Consequences

Lovelike monitors chargeback rates and imposes escalating consequences for repeat offenders:

(a) Acceptable Chargeback Rate:

Love Partners must maintain a chargeback rate of less than 1% (chargebacks divided by total transactions).

(b) Escalating Response:

(c) Appeal Process:

Users may appeal chargeback-based termination per Section 8.4 by demonstrating:

(i) Chargebacks were fraudulent (stolen card, identity theft) with police report
(ii) Chargebacks were resolved in User's favor by bank/processor
(iii) Exceptional circumstances beyond User's control

Appeals must be filed within 30 days of termination notice.

(d) Aggregated Entity Tracking. Lovelike may treat multiple accounts as affiliated entities for purposes of chargeback monitoring, Rolling Reserve calculation, and escalating consequences if the accounts share any of the following: (i) the same beneficial owner, officer, or director; (ii) the same Tax Identification Number (EIN or SSN); (iii) the same Stripe Connect bank account or payment method; (iv) substantially overlapping IP addresses or device fingerprints; or (v) other indicators of common ownership or control as determined by Lovelike. Chargeback rates and consequences are calculated on an aggregated basis across all affiliated accounts

6.5.5 Debt Collection and Legal Remedies

If recovery through Priorities 1-5 is unsuccessful, Lovelike may pursue:

(a) Collections Agency Referral:

After 60 days of non-payment, Lovelike may refer the debt to a licensed collections agency. User authorizes Lovelike to disclose debt information to the collections agency.

(b) Credit Bureau Reporting:

After 90 days of non-payment, Lovelike may report the debt to credit bureaus (Experian, Equifax, TransUnion), which may negatively impact User's credit score.

(c) Legal Action:

Lovelike may pursue legal action per Section 15 (Arbitration) to obtain:

(i) Money judgment for full debt amount plus interest, fees, and costs
(ii) Wage garnishment or bank account levy (if permitted by state law)
(iii) Lien on User's property or assets
(iv) Contempt sanctions for non-compliance with arbitration award

(d) Attorney's Fees:

If legal action is necessary, User agrees to pay Lovelike's reasonable attorney's fees and court costs, regardless of whether the claim is resolved through arbitration or court proceedings.

6.5.6 Exceptions and User Rights

This Section 6.5 does NOT apply to chargebacks based on:

(a) Unauthorized Transactions (Fraud Exception):

If User's payment method was stolen or used fraudulently without User's knowledge or authorization, the User must:

(i) Provide Lovelike with a police report documenting the fraud within 10 days of filing the chargeback
(ii) Submit a notarized affidavit of unauthorized use
(iii) Provide evidence that User did not benefit from or authorize the transaction
(iv) Cooperate fully with Lovelike's fraud investigation

If these requirements are met, Lovelike will not pursue recovery from the User under this Section 6.5.

(b) Lovelike Material Breach:

If the chargeback is based on Lovelike's material breach of these Terms (e.g., failure to deliver services, wrongful account termination), and the User:

(i) First attempted resolution through Section 6.11.1 (Dispute Resolution Process)
(ii) Prevailed in mediation or arbitration demonstrating Lovelike's breach
(iii) Filed chargeback only after exhausting dispute resolution

Then recovery under this Section 6.5 is limited to amounts determined by the arbitrator or mediator.

(c) Duplicate Charges:

If User was charged multiple times for the same transaction due to Lovelike's processing error (not User error), User may file a chargeback for the duplicate amount without penalty. User must notify Lovelike within 10 days of discovering the duplicate charge.

(d) Regulatory Rights Preservation:

Nothing in this Section 6.5 waives User's rights under:

(i) Regulation E (15 U.S.C. § 1693 et seq.) - Electronic Fund Transfer Act
(ii) Regulation Z (15 U.S.C. § 1601 et seq.) - Truth in Lending Act
(iii) Fair Credit Billing Act (15 U.S.C. § 1666_
(iv) State consumer protection laws that cannot be waived by contract

However, Users must exercise these rights in good faith and not to circumvent legitimate payment obligations.

6.5.7 User Acknowledgment

BY ACCEPTING THESE TERMS AND USING THE PLATFORM, USERS EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

(a) They have read and understood this entire Section 6.5

(b) They understand that chargebacks filed without following the dispute resolution process in Section 6.11.1 will result in automatic recovery through the hierarchy in Section 6.5.1

(c) They authorize Lovelike to execute all recovery actions described in Section 6.5.2

(d) They agree to pay liquidated damages per Section 6.5.3 for chargebacks filed in violation of these Terms

(e) They understand that chargebacks may result in account termination, debt collection, and credit reporting per Section 6.5.4 and 6.5.5

(f) They have been advised to consult with legal counsel before accepting these chargeback recovery provisions

(g) This authorization is a material inducement for Lovelike to provide payment processing services, and Lovelike would not offer these services without these protections

6.5.8 Survival

The obligations, authorizations, and waivers in this Section 6.5 survive:

(a) Termination or expiration of these Terms
(b) Deletion or closure of User's account
(c) Cancellation of User's subscription
(d) Cessation of User's Platform activity

Recovery rights continue for the full statute of limitations period applicable to the underlying debts under Delaware law (3 years for oral contracts per 10 Del. C. § 8106; 20 years for written contracts under seal per 10 Del. C. § 8106; or such other period as applicable under the governing law determined by the arbitrator).

⏳ COMING SOON — MARKETPLACE FULFILLMENT The following Section 6.6 describes order fulfillment and shipping requirements for marketplace product transactions. This functionality is NOT currently operational.

6.6 Order Fulfillment and Shipping

6.6.1 Seller Fulfillment Obligations:

Sellers must fulfill orders according to stated policies and timeframes:

(a) Processing Time: Maximum [X] business days to prepare order for shipment (unless longer time disclosed in listing)

(b) Shipping Notification: Provide tracking information to buyer within 24 hours of shipment

(c) Packaging Standards: Securely package products to prevent damage during transit

(d) Shipping Methods: Use reputable carriers (USPS, UPS, FedEx, DHL) with tracking capability

(e) International Shipping: If offered, comply with customs regulations and provide accurate customs declarations

6.6.2 Shipping Costs and Options:

Sellers may offer various shipping options:

(a) Standard Shipping: Economy shipping option (longer delivery time, lower cost)
(b) Expedited Shipping: Faster delivery for additional fee
(c) Free Shipping: Absorb shipping costs or build into product price
(d) Calculated Shipping: Actual carrier rates based on destination
(e) Local Pickup: Allow buyers to pick up locally (if applicable)

Sellers must accurately represent shipping costs and delivery timeframes.

6.6.3 Digital Product Delivery:

For digital products (downloads, streaming access, license keys):

(a) Instant Delivery: Provide access immediately upon payment confirmation
(b) Secure Delivery: Use encrypted delivery methods to prevent unauthorized sharing
(c) Download Limits: May impose reasonable limits on downloads to prevent abuse
(d) License Terms: Clearly state usage rights, restrictions, and license type

6.6.4 Service Delivery:

For service-based offerings (consultations, coaching, virtual experiences):

(a) Scheduling: Coordinate with buyer to schedule service delivery within reasonable timeframe
(b) Confirmation: Provide confirmation of scheduled date/time at least 24 hours in advance
(c) Platform: Clearly specify platform for delivery (Zoom, phone, in-person, Platform messaging)
(d) Cancellation/Rescheduling: Allow reasonable buyer-initiated rescheduling (at least 24 hours notice)

6.7 Stripe Connect Terms and Requirements

6.7.1 Stripe Account Requirements:

All Love Partners and Love Creators receiving payments must:

(a) Create Stripe Connect Account: Link Stripe account to Lovelike profile via Settings > Payments
(b) Verify Identity: Complete Stripe's Know Your Customer (KYC) verification including:

• Full legal name and date of birth

• Social Security Number (SSN) or Tax Identification Number (TIN)

• Government-issued photo ID (driver's license, passport)

• Proof of address (utility bill, bank statement)

• Potential biometric data collection (facial recognition from ID verification) per Section 2.6.1
  (c) Provide Bank Account: Link U.S. bank account for payouts (routing number and account number)
  (d) Business Information (if applicable): Business legal name, type (LLC, Corporation, Sole Proprietorship), EIN

Verification Timeline: Stripe typically completes verification within 1-3 business days. Incomplete or unclear documentation may delay verification up to 30 days.

Failure to Complete Verification: If verification not completed within 30 days of first sale, account may be restricted and funds held until verification completed.

6.7.1.1 Biometric Data Processing by Stripe:

⚠️ IMPORTANT - STRIPE MAY COLLECT BIOMETRIC DATA

When you complete Stripe Connect identity verification, Stripe may collect and process biometric data including facial recognition from your government-issued ID. See Section 2.6.1 for complete biometric data disclosure and consent requirements.

KEY POINTS:

• Lovelike does NOT collect or access your biometric data

• Stripe is the independent data controller for biometric information

• You must consent to Stripe's biometric processing to receive payments

• Contact Stripe directly for biometric data questions or requests

• Illinois, Texas, and Washington residents have additional biometric privacy rights

6.7.1.2 Stripe Terms Incorporation:

By creating a Stripe Connect account, you agree to be bound by:

(a) Stripe Connect Account Agreement: https://stripe.com/legal/connect-account
(b) Stripe Services Agreement: https://stripe.com/legal/ssa
(c) Stripe Privacy Policy: https://stripe.com/privacy
(d) Stripe Acceptable Use Policy: https://stripe.com/legal/restricted-businesses

In case of conflict between these Terms and Stripe's terms, Stripe's terms control for payment processing matters.

6.7.1.3 Stripe Acceptable Use Policy Compliance:

Certain business types are prohibited by Stripe's Acceptable Use Policy. If your business falls into Stripe's restricted or prohibited categories, you CANNOT receive payments through the Platform.

Examples of Stripe Prohibited Businesses (non-exhaustive):

• Adult content and services (check Stripe's current policy)

• Cannabis and CBD products

• Cryptocurrency exchanges or brokerages

• Gambling, gaming, casinos

• Multi-level marketing or pyramid schemes

• Weapon sales

• Get-rich-quick schemes or investment opportunities with unrealistic earnings claims

FULL LIST: https://stripe.com/legal/restricted-businesses

If Stripe terminates your account for policy violations, Lovelike is NOT obligated to provide alternative payment methods and may terminate your Love Partner/Creator status.

6.7.1.4 Stripe Fees and Pricing:

Stripe charges separate payment processing fees:

(a) Domestic Cards: 2.9% + $0.30 per transaction

(b) International Cards: Additional 1% cross-border fee

(c) Currency Conversion: Variable fee for non-USD transactions

(d) Disputes/Chargebacks: $15.00 per dispute (refunded if you win)

(e) ACH Bank Transfers: 0.8% capped at $5.00

Fees subject to change per Stripe's pricing policies.

6.7.1.5 FUNDS IN STRIPE BANKRUPTCY - NO LOVELIKE LIABILITY

⚠️ CRITICAL RISK DISCLOSURE - STRIPE INSOLVENCY

WHAT HAPPENS TO YOUR FUNDS IF STRIPE FAILS:

In the unlikely event of Stripe's bankruptcy, insolvency, or business failure:

(a) Funds in Stripe Accounts:

• Your funds held in Stripe Connect accounts are NOT insured by FDIC

• You become an UNSECURED CREDITOR in Stripe's bankruptcy estate

• Recovery depends on Stripe's assets and bankruptcy proceedings

• You may receive ZERO or only PARTIAL recovery of your funds

(b) Lovelike's Role:

• Lovelike does NOT hold your funds (Stripe holds all payment proceeds)

• Lovelike does NOT guarantee fund recovery in Stripe insolvency

• Lovelike has NO OBLIGATION to compensate you for lost Stripe funds

• Lovelike is NOT responsible for Stripe's financial stability or solvency

• Lovelike cannot access or transfer funds from Stripe on your behalf

(c) Your Sole Recourse:

• File claim in Stripe's bankruptcy proceedings as unsecured creditor

• Await court-supervised distribution of bankruptcy estate (may take years)

• No guarantee of full or partial recovery

• Legal fees to pursue claim are your responsibility

RISK ASSUMPTION:

By using the Platform and Stripe Connect, you acknowledge and expressly accept that:

☑ Funds processed through Stripe are subject to Stripe's financial stability and business viability

☑ Stripe insolvency could result in total loss of funds held in your Stripe account

☑ Lovelike has NO LIABILITY for Stripe insolvency losses

☑ You are voluntarily assuming this counterparty risk as a condition of Platform use

☑ You should monitor Stripe's financial health and news

MITIGATION STRATEGIES:

Consider:

• Requesting frequent payouts to minimize balance held by Stripe (daily or weekly payouts)

• Monitoring Stripe's corporate news, financial reports, and industry developments

• Diversifying income sources across multiple platforms and payment processors

• Maintaining cash reserves for business continuity in case of payment processor failure

• Obtaining business interruption insurance covering payment processor failures

STRIPE FINANCIAL INFORMATION:

Stripe is a well-capitalized, venture-backed company valued at $50+ billion (as of 2025). For current financial information:

• Stripe Newsroom: https://stripe.com/newsroom

• Stripe Blog: https://stripe.com/blog

• Industry News: Search "Stripe financial health" or "Stripe valuation"

• SEC Filings: (if and when Stripe becomes a public company)

Despite Stripe's strong financial position, no company is immune to business failure. This disclosure ensures you understand the risks.

6.7.1.6 Stripe Account Suspension — Payout and Disbursement Holding.

If any User's Stripe Connect account (including Love Creators, Love Partners, and Love Connectors) is suspended, restricted, or terminated by Stripe, and such User has earned or is owed undisbursed amounts for any reason — including but not limited to: completed and approved campaign payouts (Love Creators), referral commissions (Love Connectors), campaign refunds or credits owed to the User (Love Partners), or any other Platform-generated financial obligation payable to the User — the following provisions apply:

(a) Payout Holding Period. Lovelike will hold the undisbursed amounts for up to ninety (90) calendar days from the date of Stripe account suspension ("Payout Holding Period"), pending the User's resolution of the Stripe account issue.

(b) User Obligations During Holding Period. During the Payout Holding Period, the affected User must: (i) actively work with Stripe to resolve the account issue; (ii) provide Lovelike with updates on resolution progress upon request; and (iii) notify Lovelike immediately upon account reinstatement.

(c) Account Reinstatement Within 90 Days. If the User's Stripe Connect account is reinstated within the Payout Holding Period, Lovelike will process the held amounts within ten (10) business days of reinstatement confirmation, subject to any applicable Rolling Reserve schedules or hold periods that were in effect at the time of suspension.

(d) Account NOT Reinstated Within 90 Days. If the User's Stripe Connect account is NOT reinstated within the Payout Holding Period:

(i) Lovelike may, at its sole discretion, offer an alternative payment method (e.g., ACH transfer, check, wire transfer) to disburse the held funds, subject to identity verification, applicable tax documentation (W-9/W-8BEN), and applicable fees;

(ii) If Lovelike does not offer or the User does not accept an alternative payment method within an additional thirty (30) calendar days (total: 120 days from original suspension), the held funds will be treated as follows: Lovelike will make one final attempt to contact the User at the email address on file with instructions for claiming the funds. If the User does not respond within thirty (30) calendar days of this final notice (total: 150 days from original suspension), the funds may be reported and remitted as unclaimed property to the applicable state per that state's unclaimed property (escheatment) laws;

(iii) The User remains responsible for providing accurate contact information and promptly responding to Lovelike's communications regarding held funds.

(e) Category-Specific Provisions.

(i) Love Creators. For Love Creators with earned payouts for completed and approved campaign work, the holding and disbursement process above applies to the Love Creator's full earned payout amount (85% of Campaign Budget per Annex IV Section 3.1(b), less any applicable deductions). If the Love Creator's Stripe suspension was caused by the Love Creator's fraud, policy violations, or misconduct, Lovelike may apply the held funds to any amounts owed by the Love Creator per Section 6.5.2 (Irrevocable Clawback Authorization) before holding any remainder for the Love Creator.

(ii) Love Partners. For Love Partners with undisbursed amounts owed to them — including but not limited to: campaign refunds resulting from Love Creator breach (Section 7.1.5.4(a)); pro-rated refunds from pre-delivery campaign cancellation (Section 6.11.2(k)); credits from resolved disputes in the Love Partner's favor; or unspent campaign budget returns following account termination (after deduction of all amounts owed to Lovelike per Section 6.5) — the holding and disbursement process above applies to the net amount owed to the Love Partner after all Platform deductions, fees, liquidated damages, and offsets have been applied. For the avoidance of doubt, Lovelike will FIRST apply any amounts owed BY the Love Partner to Lovelike (including outstanding subscription fees, chargeback administrative fees, liquidated damages, and Disintermediation Fees) against the held funds per the offset hierarchy in Section 6.5.1, and ONLY the remaining balance (if any) will be held for disbursement to the Love Partner.

(iii) Love Connectors. For Love Connectors with earned but undisbursed referral commissions (Section 18, Annex I, Annex VII), the holding and disbursement process above applies. If the Love Connector's Stripe suspension results in the Love Connector's inability to receive commissions for more than ninety (90) consecutive days, Lovelike reserves the right to pause the Love Connector's active referral links and Ambassador Program participation until the Stripe account is reinstated, without affecting the Love Connector's right to receive previously earned commissions upon reinstatement or alternative disbursement.

(f) Offset and Clawback Priority. Regardless of User category, Lovelike retains the right to apply any held funds toward outstanding obligations owed by the User to Lovelike or to other Users before disbursing the remainder. The offset priority follows the hierarchy established in Section 6.5.1. The User's Irrevocable Clawback Authorization (Section 6.5.2) remains in full force during the Payout Holding Period and any extensions thereof.

(g) No Obligation to Provide Alternative Payment Methods. Lovelike has NO obligation to provide alternative payment methods outside of Stripe Connect. The optional alternative payment in subsection (d)(i) is at Lovelike's sole discretion and may be subject to additional fees (wire transfer fees, processing fees, currency conversion fees) borne by the User.

(h) No Interest. No interest accrues on held amounts during the Payout Holding Period or any extension thereof.

(i) Tax Reporting. Held amounts remain reportable for tax purposes in the tax year in which they were earned, regardless of the actual disbursement date. Lovelike will issue applicable tax forms (1099-NEC, 1099-K, or 1099-MISC as appropriate) based on the date the amounts were earned, not the date of actual payment. The User is solely responsible for tax compliance related to held amounts.

(j) Multiple Accounts. If a User maintains multiple Platform accounts (where permitted) and one account's Stripe Connect is suspended, the suspension does NOT automatically affect payout processing for other accounts with active Stripe Connect accounts, unless Lovelike determines that the accounts are affiliated under Section 6.5.4(d) (Aggregated Entity Tracking) and the suspension reason applies across affiliated accounts.

6.8 Taxes and Reporting

6.8.1 Seller Tax Obligations:

Sellers are solely responsible for:

(a) Sales Tax Collection: Determining which jurisdictions require sales tax and collecting from buyers
(b) Sales Tax Remittance: Remitting collected sales tax to appropriate state/local authorities
(c) Income Tax Reporting: Reporting all earnings on income tax returns
(d) Business Licenses: Maintaining required business licenses and permits
(e) Estimated Tax Payments: Making quarterly estimated tax payments if required

Lovelike does NOT:

• Provide tax advice

• Calculate or collect sales tax on sellers' behalf (unless legally required as marketplace facilitator)

• Withhold income tax from seller earnings

• Guarantee accuracy of tax-related features or tools

CONSULT A TAX PROFESSIONAL: Tax obligations vary by jurisdiction, business structure, and transaction type. Sellers should consult with licensed tax professionals or CPAs.

6.8.2 IRS Form 1099-K Reporting:

Pursuant to 26 U.S.C. § 6050W, Stripe (as payment settlement entity) will issue Form 1099-K to sellers meeting IRS thresholds:

2024 Threshold (current law):

• Aggregate payments exceeding $20,000 AND

• More than 200 transactions

2025+ Threshold (potential change pending IRS final regulations):

• Aggregate payments exceeding $600 (no transaction minimum)

Timeline:

• Form 1099-K mailed by January 31 of the year following reporting year

• Electronic copies available via Stripe Dashboard

Sellers must provide:

• Accurate Tax Identification Number (SSN or EIN) to Stripe

• IRS Form W-9 (Request for Taxpayer Identification Number)

Failure to provide W-9: Stripe may be required to withhold 24% backup withholding per IRS regulations.

6.8.3 International Sellers and Tax Treaties:

International sellers (non-U.S. residents) may be subject to:

(a) U.S. Withholding Tax: 30% withholding on U.S.-source income (unless reduced by tax treaty)
(b) Form W-8BEN: Required to claim tax treaty benefits
(c) FATCA Compliance: Foreign Account Tax Compliance Act reporting obligations
(d) Home Country Taxes: Obligation to report earnings in country of residence

Lovelike recommends international sellers consult with tax professionals familiar with cross-border e-commerce taxation.

6.9 Refunds, Returns, and Cancellations

⏳ MARKETPLACE SELLER REFUND POLICIES — The following Section 6.9.1 describes seller refund and return obligations for marketplace product transactions. The Lovelike Shop Marketplace is NOT currently operational (Section 1.2.2(b)). This Section becomes operative only upon Marketplace activation per Section 1.2.4.7. Annex II (Cancellation, Returns, and Refund Policy) is currently Reserved and will be published upon Marketplace activation.

6.9.1 Seller Refund/Return Policies:

Each seller must establish and clearly communicate refund and return policies for their products/services. Policies must:

(a) Be prominently displayed on product listing pages
(b) Comply with applicable consumer protection laws
(c) Be reasonable and not unconscionably restrictive
(d) Be applied consistently to all buyers

Minimum Standards:

(a) Defective Products: Refund or replacement required for defective or damaged products
(b) Misrepresented Products: Refund required if product materially different from listing description
(c) Non-Delivery: Full refund required if product not received within stated timeframe
(d) Digital Products: Refunds may be limited once access granted (state clearly in policy)

6.9.2 Lovelike Platform Subscription Refunds:

Lovelike subscriptions are generally non-refundable except:

(a) California 3-Day Right: California residents may cancel within 3 business days for full refund (Cal. Bus. & Prof. Code § 17602_
(b) Service Failure: If Platform experiences extended outage preventing use, pro-rated refunds may be issued at Lovelike's discretion
(c) Billing Errors: If charged incorrectly due to Lovelike error, full refund or correction issued
(d) Legal Requirements: As required by applicable law

To Request Subscription Refund: Contact support@lovelike.ai with:

• Account email

• Transaction date and amount

• Reason for refund request

• Supporting documentation

Processing Time: Refund requests processed within 15 business days. Approved refunds issued to original payment method within 5-10 business days.

6.9.3 Transaction Disputes — Scope and Governing Annexes:

The Platform distinguishes between three categories of financial transactions, each governed by specific dispute, refund, and chargeback rules:

(a) Marketplace Product Transactions (Consumer purchases from Love Partners through Lovelike Shop). ⏳ The Lovelike Shop Marketplace is NOT currently operational (Section 1.2.2(b)). This subsection and Annex II become operative only upon Marketplace activation per Section 1.2.4.7. For cancellations, returns, refunds, and chargebacks relating to marketplace product transactions between Consumers and Love Partners, see Annex II (Cancellation, Return, and Chargeback Policy) (Reserved — to be published upon Marketplace activation) for the complete operational framework, including pre-shipment cancellation rights, the voluntary return period, post-return warranty procedures, chargeback management rules, Platform mediation scope, and financial responsibility allocation.

(b) Campaign Transactions (Love Partner funding of advertising campaigns with Love Creators). For disputes, refunds, cancellations, and chargebacks relating to campaign transactions between Love Partners and Love Creators, see Annex IV Section 3A (Campaign Disputes, Chargebacks, and Payment Finality) for the complete operational framework, including the irrevocable nature of campaign services, Finality of Approval rules, campaign chargeback consequences, content license termination provisions, Love Creator payout contingency framework. Campaign-related disputes are also subject to Annex IV Sections 3 (Campaign Commission Structure), 6A (Administrative Fees), 8 (Holds, Reserves, and Security Periods), and 12 (Dispute Resolution and Mediation).

(c) Subscription Transactions (Love Partner subscription payments). For disputes and chargebacks relating to Love Partner subscription payments, see Section 2.4.5 (Subscription Chargeback Consequences) of these Terms and Annex IV Section 1.6 (Subscription Chargebacks) for the complete operational framework, including pre-dispute requirements, bad faith determination criteria, financial liability, and chargeback defense protocols.

If buyer and seller cannot resolve a marketplace refund or return dispute directly, either party may escalate to Lovelike Dispute Resolution per Section 6.11.

6.10 Consumer Protection and Legal Compliance

6.10.1 Truth in Advertising:

All marketplace listings must comply with FTC advertising regulations (15 U.S.C. §§ 45, 52-57):

(a) Truthfulness: All claims must be truthful and not misleading
(b) Substantiation: Claims must be supported by reasonable evidence
(c) Clear Disclosure: Material terms, limitations, and conditions clearly stated
(d) Endorsements: Disclose material connections per FTC Endorsement Guides (16 CFR Part 255_

Prohibited Advertising Practices:

(a) False or unsubstantiated performance claims
(b) Fake testimonials or reviews
(c) Before/after images that are manipulated or misleading
(d) "Free" offers with hidden costs or obligations
(e) Bait-and-switch tactics
(f) Health claims not approved by FDA

6.10.2 Product Safety:

Sellers must ensure products comply with applicable safety standards:

(a) Consumer Product Safety Improvement Act (CPSIA): Lead content limits, testing requirements for children's products
(b) CPSC Regulations: Product-specific safety standards (toys, cribs, furniture, etc.)
(c) FDA Regulations: Food, cosmetics, medical devices, dietary supplements
(d) Labeling Requirements: Warning labels, ingredient lists, country of origin
(e) Recall Compliance: Immediately cease sale and notify buyers if product recalled

6.10.3 Warranty Obligations:

(a) Express Warranties: Any promises or guarantees made must be honored
(b) Implied Warranties: Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301-2312) implied warranties apply unless properly disclaimed
(c) Warranty Disclosures: Written warranties must comply with Magnuson-Moss requirements

See Annex III (Reserved — to be published upon Marketplace activation per Section 1.2.4.7) for complete Warranty Policies applicable to marketplace product transactions.

6.11 Dispute Resolution, Chargebacks, and Payment Finality

The Platform distinguishes between three categories of financial disputes, each governed by specific rules, procedures, and consequences. Users must identify the correct dispute category and follow the applicable process. Filing a chargeback without first exhausting the applicable internal dispute resolution process constitutes presumptive bad faith and a Material Breach of these Terms.

6.11.1 Marketplace Transaction Disputes and Chargebacks (Consumer ↔ Love Partner)

⏳ COMING SOON — MARKETPLACE DISPUTE RESOLUTION. The Lovelike Shop Marketplace is NOT currently operational (Section 1.2.2(b)). This Section 6.11.1 becomes operative only upon Marketplace activation per Section 1.2.4.7. For current operative dispute procedures, see Section 6.11.2 (Campaign Disputes) and Section 6.11.3 (Subscription Disputes). This Section governs disputes arising from marketplace product transactions between Consumers (buyers) and Love Partners (sellers) through the Lovelike Shop. The complete operational rules for marketplace cancellations, returns, refunds, and chargebacks are set forth in Annex II (Cancellation, Return, and Chargeback Policy) (Reserved — to be published upon Marketplace activation).

Step 1: Direct Communication (Required First Step)

(a) Buyer initiates conversation with seller via Platform messaging.
(b) Buyer clearly describes the issue (non-delivery, defective product, wrong item, product not as described, etc.).
(c) Seller has 48 hours to respond with a proposed resolution.
(d) Parties have 7 calendar days to attempt good faith resolution.

Step 2: Escalation to Lovelike Mediation

If Step 1 fails to resolve the dispute:

(a) Either party clicks "Escalate Dispute" in the transaction history within the Platform.
(b) The Lovelike Dispute Resolution team reviews the case within 5 business days.
(c) Both parties submit evidence. Buyer evidence may include: photos of defective product, tracking information showing non-delivery, screenshots of product listing misrepresentations, communication records. Seller evidence may include: proof of shipment with tracking, quality control documentation, return policy as displayed at time of purchase, customer service communication records.
(d) Lovelike makes a binding determination (for purposes of Platform-held fund release only) based on: the Marketplace Terms of Service, the seller's stated policies, evidence provided by both parties, applicable consumer protection laws, and the reasonableness and good faith of the parties.

Step 3: Resolution Outcomes

Lovelike may order any of the following: (a) Full Refund to Buyer (funds returned, seller absorbs loss per Annex IV Section 7.2 (when Marketplace is activated)); (b) Partial Refund (compromise per Annex IV Section 7.4 (when Marketplace is activated)); (c) No Refund (buyer's claim lacks merit, seller prevails per Annex IV Section 7.3 (when Marketplace is activated)); (d) Product Return Required (buyer must return product before refund is issued); or (e) Replacement (seller sends replacement product instead of refund).

Step 4: Appeal

Either party may appeal Lovelike's determination within 7 calendar days by: (a) submitting new evidence not previously provided; (b) demonstrating legal or procedural error in Lovelike's determination; or (c) showing fraud or misconduct by the opposing party. Appeals are reviewed by a senior dispute resolution team within 10 business days. The appeal decision is final and binding for purposes of Platform-held fund release. Either party retains the right to pursue binding arbitration per Section 15 for claims beyond Platform fund management.

Marketplace Chargeback Policy

(a) Consumers who file chargebacks for marketplace product purchases without first completing the dispute resolution process described in Steps 1-4 above acknowledge that such chargebacks may be contested by Lovelike and the Love Partner using the evidence described in Section 6.11.1 and Annex II Section 5 (when Marketplace is activated and Annex II is published per Section 1.2.4.7).

(b) Consumers who file fraudulent or bad-faith chargebacks (Friendly Fraud as defined in Section 1.1.13) are subject to: (i) immediate account suspension; (ii) permanent account termination if the chargeback is determined to be fraudulent; (iii) forfeiture of any remaining account balance or credits; (iv) prohibition on creating new accounts; and (v) reporting to chargeback fraud databases to the extent permitted by applicable law.

(c) Love Partners who receive marketplace chargebacks are subject to the chargeback management rules in Annex II Section 5 (when Marketplace is activated and Annex II is published per Section 1.2.4.7), including documentation requirements, chargeback rate thresholds, administrative fees per Annex IV Section 6A.1, and potential marketplace restrictions or termination for recurrent chargebacks.

See Annex II (Reserved — to be published upon Marketplace activation per Section 1.2.4.7) for the complete Cancellation, Return, and Chargeback Policy applicable to marketplace product transactions.

6.11.2 Campaign Disputes and Chargebacks (Love Partner ↔ Love Creator)

This Section governs disputes arising from campaign transactions between Love Partners (brands/clients) and Love Creators (influencers/content creators) facilitated through the Platform. Campaign transactions involve the provision of irrevocable creative services and are fundamentally different from marketplace product transactions. The complete operational rules for campaign disputes, chargebacks, and payment finality are set forth in Annex IV Section 3A (Campaign Disputes, Chargebacks, and Payment Finality).

Key Principles for Campaign Disputes:

(a) Irrevocable Service Delivery. Campaign content, once created by the Love Creator and approved by the Love Partner (or deemed approved per the contractual review period in Annex IV Section 3.4(b)), constitutes fully and irrevocably delivered services. Published promotional content cannot be "returned," and the promotional value conferred upon the Love Partner is consumed upon publication.

(b) Finality of Approval. The Love Partner's express approval (or deemed approval after the contractual review period expires without response) constitutes final acceptance of the campaign deliverables per Annex IV Section 8.3. After Finality of Approval, the Love Partner's funding obligation is non-refundable, and disputes are limited to Latent Breaches as defined in Annex IV Section 8.3(c) and (f).

(c) Pre-Dispute Requirement. Love Partners must use the Platform's internal dispute resolution process (Annex IV Section 12_ before initiating any chargeback or payment dispute with a financial institution regarding campaign funding. Filing a chargeback without exhausting the internal process constitutes presumptive bad faith.

(d) Post-Approval Chargebacks Are Presumptively Bad Faith. Filing a chargeback after campaign content has been approved (expressly or by deemed approval) constitutes a presumptive Material Breach because: (i) the Love Partner had the opportunity to review and reject content before approval; (ii) the Love Partner's approval constitutes final acceptance; (iii) creative services cannot be "undelivered"; and (iv) the Love Creator has fully performed their contractual obligations.

(e) Content License Termination. If a Love Partner files a chargeback on a campaign, all content licenses granted by the Love Creator to the Love Partner for that campaign are immediately and automatically terminated. The Love Partner must cease all use of campaign content within 24 hours and remove the content from all channels within 48 hours. Continued use after license termination constitutes copyright infringement under 17 U.S.C. Section 501.

(f) Creator Payout in Campaign Chargeback Events. Upon a Love Partner's initiation of a chargeback or payment dispute regarding campaign funding:

(i) The Love Creator's payout protection is SUSPENDED pending final resolution of the chargeback dispute;

(ii) If the chargeback is upheld by the card network or payment processor (whether in full or in part), the Love Creator's payout shall be REDUCED PROPORTIONALLY to the chargeback outcome:

• Full chargeback upheld: Creator receives $0 for the affected campaign;

• Partial chargeback upheld: Creator receives pro-rata reduction corresponding to the percentage of chargeback upheld;

(iii) If the chargeback is denied or reversed in favor of Lovelike, the Creator's full payout (85% of Campaign Budget) shall be released, plus reasonable interest for the hold period;

(iv) No Lovelike Advance: Lovelike shall NOT advance or guarantee Creator payouts during chargeback disputes. The Creator bears the financial risk of the Love Partner's chargeback action;

(v) Clawback Authorization: The Creator irrevocably authorizes Lovelike to recover any payouts already disbursed if a chargeback is subsequently upheld, through:

• Stripe Transfer Reversal from Creator's Stripe Connect account;

• Offset against future Creator earnings;

• Direct invoice to Creator for amounts owed."

(g) B2B Transaction Classification. Campaign funding transactions are business-to-business (B2B) commercial transactions. The Love Partner represents that it enters into campaign agreements in its capacity as a business entity for commercial purposes. Consumer chargeback protections under the Fair Credit Billing Act (15 U.S.C. Section 1666_ and Regulation Z (12 CFR Part 1026_ are inapplicable to business credit card transactions to the extent permitted by card network rules and applicable law.

(h) Financial Consequences. Campaign chargebacks result in the financial liability, administrative fees, set-off provisions, and escalating consequences detailed in Annex IV Section 3A.3.

(i) Recurrent Campaign Chargebacks. Two (2) or more campaign chargebacks within any twelve (12) month period result in permanent termination of the Love Partner account, prohibition on creating new accounts, forfeiture of all pending payouts and credits, and reporting to chargeback fraud databases.

(j) Campaign Content Removal — Fault Allocation.

If published campaign content is removed from the designated social media platform during the Content Retention Period (Section 1.1.17 and Section 7.1.5), the following fault allocation framework applies:

(i) Love Creator Fault. If the content removal is caused by the Love Creator's conduct, including but not limited to: voluntary deletion by the Creator; Creator's violation of the social media platform's Terms of Service that was within the Creator's control (e.g., posting prohibited content, using prohibited engagement tactics, operating a fraudulent account); Creator's deactivation or deletion of their social media account; or Creator's material modification of the content — the removal constitutes a Material Breach by the Love Creator, and the Love Partner is entitled to the pro-rated refund and remedies described in Section 7.1.5.4. The Love Creator's payout protection under Section 6.11.2(f) does NOT apply in this case.

(ii) Social Media Platform Fault (Force Majeure). If the content removal is caused by the social media platform's independent action that is outside the Love Creator's reasonable control, including but not limited to: mistaken content moderation or false-positive automated removal; social media platform algorithm changes affecting content visibility or accessibility; social media platform technical failures, outages, or data loss; or social media platform policy changes that retroactively affect previously compliant content — the removal constitutes a Force Majeure event under Section 20.11, and the following applies:

(A) The Love Creator is NOT in breach, provided the Love Creator: (1) notifies Lovelike and the Love Partner within 24 hours of becoming aware of the removal; (2) appeals the removal with the social media platform if an appeal mechanism exists; and (3) re-publishes the content if the appeal succeeds or the removal is reversed.

(B) The Love Creator retains payout protection under Section 6.11.2(f) for the portion of the Content Retention Period during which the content was accessible.

(C) The Love Partner is NOT entitled to a refund for the remaining Content Retention Period, as the removal is beyond the control of both the Love Creator and Lovelike. However, Lovelike may, at its sole discretion, offer a partial credit or re-execution of the campaign as a goodwill measure.

(D) Lovelike has NO liability for content removal by third-party social media platforms per Section 13(VII).

(iii) Mixed Fault. If the content removal is partially attributable to the Love Creator's conduct and partially to the social media platform's independent action, Lovelike will make a determination of primary causation based on the evidence available. The Love Creator bears the burden of demonstrating that the removal was primarily caused by the social media platform's independent action rather than the Creator's conduct. Lovelike's determination may be appealed per Annex IV Section 12 and is subject to arbitration per Section 15.

(iv) Love Partner Fault. If the content removal is caused by the Love Partner's conduct (e.g., the Love Partner files a copyright claim or DMCA takedown against the campaign content, or the Love Partner's product or brand is banned by the social media platform causing associated content removal), the Love Creator retains full payout protection and the Love Partner is NOT entitled to any refund or credit.

(k) Pre-Delivery Campaign Cancellation.

If a Love Partner seeks to cancel a campaign BEFORE the Love Creator has delivered content for approval, the following framework applies (subject to the detailed provisions in Annex IV Section 3A.5):

(i) Love Creator Has Not Commenced Work. If the Love Creator has not yet commenced work on the campaign deliverables (as evidenced by no draft submissions, no content creation activity logged, and confirmation from the Love Creator that work has not begun), the Love Partner may cancel the campaign and receive a refund of the Campaign Budget less: (A) any applicable administrative cancellation fee per Annex IV Section 6A; and (B) Stripe processing fees that are non-refundable.

(ii) Love Creator Has Commenced But Not Delivered. If the Love Creator has commenced work but has not yet submitted content for the Love Partner's review (as evidenced by draft submissions, work-in-progress communications, or the Love Creator's declaration that work is underway), the Love Partner may cancel the campaign subject to:

• (A) payment to the Love Creator of a cancellation fee proportional to the stage of completion, as determined by Lovelike's mediation based on the evidence of work performed per Annex IV Section 3A.5.2 (factors considered: percentage of deliverables completed, resources expended, value of content created, and overall progress toward Campaign Completion);

• (B) retention by Lovelike of its full commission on the portion paid to the Love Creator; and

• (C) refund to the Love Partner of the remaining Campaign Budget after deducting amounts in (A) and (B) and applicable administrative fees.

(iii) Love Creator Has Delivered Content for Review. If the Love Creator has already submitted content for the Love Partner's review, the campaign CANNOT be cancelled unilaterally by the Love Partner. The Love Partner must either: (A) approve the content (or allow deemed approval per Annex IV Section 3.4(b)); (B) reject the content with specific, good-faith reasons and request revisions per the Campaign Agreement; or (C) submit a dispute through the Platform's internal dispute resolution process per Annex IV Section 12 if the Love Creator's work fundamentally fails to meet the Campaign Agreement specifications.

(iv) Love Creator-Initiated Cancellation. If the Love Creator cancels or abandons a campaign before delivering content, the Love Partner is entitled to a full refund of the Campaign Budget (less non-refundable Stripe fees). The Love Creator may be subject to Quality Score reduction, campaign access restrictions, and potential account consequences for repeated cancellations (2 or more within 6 months).

(v) Chargebacks for Cancelled Campaigns. Filing a chargeback to cancel a campaign in lieu of following the cancellation process described in this Section 6.11.2(k) constitutes Friendly Fraud (Section 1.1.13) and a presumptive Material Breach. The Love Partner must use the Platform's cancellation process FIRST.

(l) No Buyer's Remorse. The Love Partner expressly acknowledges and agrees that campaign performance metrics (including but not limited to: impressions, reach, engagement rate, click-through rate, conversion rate, sales generated, ROI, or audience sentiment) are NOT guaranteed by Lovelike or the Love Creator, and that dissatisfaction with campaign performance does NOT constitute grounds for refund, chargeback, or dispute, provided the Love Creator delivered the approved content on the approved platform within the approved timeline. Campaign funding is payment for the creation and publication of content, not for guaranteed marketing outcomes.

See Annex IV Section 3A for the complete Campaign Disputes, Chargebacks, and Payment Finality provisions.

6.11.3 Subscription Disputes and Chargebacks (Love Partner Subscription)

This Section governs disputes arising from Love Partner subscription payments. The complete operational rules for subscription chargebacks are set forth in Section 2.4.5 (Subscription Chargeback Consequences) of these Terms and Annex IV Section 1.6 (Subscription Chargebacks).

Key Principles for Subscription Disputes:

(a) Pre-Dispute Requirement. Love Partners must contact Lovelike support (Subject: "Subscription Billing Dispute") and allow ten (10) business days for resolution before filing any chargeback or payment dispute with a financial institution. Lovelike will provide billing records, usage logs, and service delivery confirmation.

(b) Bad Faith Presumption. Chargebacks filed for subscription periods during which the Love Partner accessed and used Platform features are presumptively filed in bad faith. Platform login logs, session data, campaign activity, marketplace listings, and API calls serve as evidence of service usage during the disputed period.

(c) Financial Consequences. Bad-faith subscription chargebacks result in liability for the original subscription amount, a US$150 administrative fee, all processor and card network fees, and reasonable attorneys' fees, as detailed in Section 2.4.5(e).

(d) Account Consequences. Subscription chargebacks may result in immediate account suspension and, for bad-faith or recurrent chargebacks, permanent account termination per Section 2.4.5(g) and (i).

(e) Legitimate Exceptions. Subscription chargebacks are legitimate only for truly unauthorized transactions (identity theft, stolen card with police report), duplicate billing errors, or charges for materially incorrect amounts, as detailed in Section 2.4.5(j).

See Section 2.4.5 and Annex IV Section 1.6 for complete Subscription Chargeback provisions.

6.11.4 General Chargeback Provisions Applicable to All Transaction Types

The following provisions apply to all chargebacks regardless of transaction category:

(a) Internal Dispute Resolution First. For ALL transaction types, Users must exhaust the applicable internal dispute resolution process before filing a chargeback with a financial institution. The applicable processes are: (i) for marketplace transactions (when Marketplace is activated per Section 1.2.4.7): Steps 1-4 in Section 6.11.1; (ii) for campaigns: Annex IV Section 12; and (iii) for subscriptions: Section 2.4.5(a). Filing a chargeback without first attempting internal resolution constitutes presumptive bad faith.

(b) Chargeback Is Not a Cancellation Method. Chargebacks are a mechanism for addressing unauthorized transactions, billing errors, and non-delivery. Chargebacks are NOT a legitimate method for: (i) cancelling subscriptions (use Section 2.3.3 instead); (ii) cancelling campaigns (use the Platform's campaign cancellation process per Annex IV Section 3A.5 instead); (iii) returning marketplace products (use the return process per Annex II Section 2 instead, when Marketplace is activated and Annex II is published per Section 1.2.4.7); or (iv) expressing dissatisfaction with service quality, campaign performance metrics, or marketplace product attributes. Using chargebacks for these purposes constitutes Friendly Fraud as defined in Section 1.1.13.

(c) Platform Unresponsive Exception. Notwithstanding the pre-dispute requirements, a chargeback may be filed without prior internal dispute resolution if Lovelike fails to respond to a properly submitted dispute or billing inquiry within thirty (30) calendar days. In such case, the chargeback shall not be deemed bad faith solely due to failure to exhaust internal processes.

(d) Cooperation with Chargeback Defense. All Users agree to cooperate with Lovelike's chargeback defense efforts by: (i) providing any additional documentation requested within three (3) business days; (ii) not submitting false or misleading information to the card network, payment processor, or financial institution; and (iii) acknowledging that Lovelike may share the User's account information, transaction history, usage logs, and communications with the card network or payment processor as part of the defense.

(e) **Automated Evidence Preservation.**In the event of a Chargeback, the Platform shall compile an evidence package containing, at minimum: (i) transaction records including IP address and authenticated email address of the Love Partner at the time of authorization; (ii) session activity logs including User agent; and (iii) all communications between the parties.

(e-1) Campaign-Specific Evidence Preservation. In addition to the general evidence preservation in Section 6.11.4(e), for each Campaign Transaction, Lovelike automatically captures and preserves the following campaign-specific evidence:

(i) The complete Campaign Agreement including campaign budget, deliverables specification, content format requirements, designated publication platform(s), campaign timeline, review period duration, and Content Retention Period;

(ii) All content submissions by the Love Creator, including draft versions, with timestamps and file metadata;

(iii) The Love Partner's review actions, including: content view timestamps, comments or feedback submitted, approval clicks with timestamps, rejection notices with stated reasons, and evidence of non-response during the contractual review period (for deemed approval);

(iv) The Love Partner's express approval record, or calculation of deemed approval date (review period start date + contractual review period duration with no response);

(v) Publication confirmation including: social media platform URL, publication timestamp, initial engagement metrics captured at 24-hour and 72-hour intervals, and screenshot or archived version of the published content captured within 24 hours of publication;

(vi) Content Retention Period compliance monitoring data, including periodic URL accessibility checks and content modification detection;

(vii) All Platform communications between the Love Partner and Love Creator regarding the campaign, including messages, file transfers, and notification records;

(viii) Commission calculations and payout records for all parties (Love Creator, Love Connector if applicable, Lovelike); and

(ix) Stripe transaction records including payment capture timestamp, payout processing timestamp, and any hold or reserve records.

This campaign-specific evidence is retained for a minimum of 540 calendar days from the campaign transaction date (consistent with the maximum chargeback timeframe under major card network rules) and is automatically compiled into a comprehensive evidence package for chargeback defense, arbitration, and legal proceedings. Love Partners and Love Creators consent to this evidence collection and preservation as a condition of participating in Campaign Transactions

(f) Card Network Compliance. All chargeback handling procedures comply with applicable card network rules (Visa Core Rules and Visa Product and Service Rules, Mastercard Rules, American Express Merchant Regulations). In the event of any conflict between these Terms and applicable card network rules regarding chargeback procedures, the card network rules shall govern to the minimum extent required for compliance.

(g) Arbitration. All disputes arising under this Section 6.11, including disputes about whether a chargeback was filed in bad faith, the appropriate financial consequences, Love Creator payout disputes, and content license termination, are subject to binding arbitration per Section 15. Internal dispute resolution per the applicable process must be exhausted first.

6.11.5 Payment Disputes with Stripe

For payment processing issues (declined card, failed payout, account restrictions, verification delays):

(a) Contact Stripe Support: https://support.stripe.com/contact
(b) Review Stripe Dashboard for error messages and resolution steps.
(c) If unresolved, contact Lovelike support at support@lovelike.ai for assistance coordinating with Stripe.

Lovelike cannot directly resolve Stripe account issues but can escalate on the User's behalf where appropriate.

7. USER-GENERATED CONTENT (UGC)

7.1 Content Ownership and License Grant

7.1.1 You Retain Ownership:

You retain all ownership rights in User-Generated Content (UGC) you create and post on the Platform. Lovelike does NOT claim ownership of your content.

7.1.2 License to Lovelike:

By posting UGC on the Platform, you grant Lovelike a worldwide, non-exclusive, royalty-free, fully-paid, sublicensable, and transferable license to:

(a) Use, reproduce, and store your UGC on Lovelike servers and systems

(b) Publicly display and perform your UGC on the Platform to other Users

(c) Distribute and transmit your UGC to Users who access it

(d) Create derivative works for technical purposes (reformatting, resizing, transcoding, thumbnails, previews, excerpts)

(e) Sublicense to third-party service providers (hosting providers, CDNs, analytics providers, moderation services) as necessary to operate the Platform

(f) Promote and market the Platform by featuring your UGC in marketing materials, advertisements, presentations, and promotional campaigns (with attribution where feasible)

7.1.3 License Scope and Limitations:

(a) Purpose: License is limited to operating, promoting, and improving the Platform

(b) Duration: License continues for as long as your UGC remains on the Platform, plus a reasonable period thereafter to accommodate technical caching, backups, and content delivery networks

(c) Moral Rights: To the extent permitted by law, you waive moral rights (attribution, integrity) that may interfere with Lovelike's exercise of this license

(d) No Sale: This license does NOT constitute a sale or transfer of your intellectual property rights

7.1.4 User Control:

You may:

(a) Delete Content: Remove your UGC at any time (subject to technical limitations like cached copies)
(b) Control Visibility: Use privacy settings to control who can view your content
(c) Download Copies: Download your content for personal backup purposes

However, content shared with other Users (comments on others' posts, messages sent to others) may persist in recipients' accounts even after you delete from your account.

7.1.5 Campaign Content Retention Obligation.

7.1.5.1 Minimum Retention Period.
Love Creators who publish campaign content as part of a Campaign Transaction must maintain such content publicly accessible on the designated social media platform(s) or channel(s) for the entire duration of the Content Retention Period (as defined in Section 1.1.17). Unless a different Content Retention Period is specified in the Campaign Agreement, the default Content Retention Period is thirty (30) calendar days from the date of publication.

7.1.5.2 Scope of Retention Obligation.
During the Content Retention Period, the Love Creator shall NOT:

(a) Delete, remove, or archive the campaign content;

(b) Set the campaign content to private, restricted, or non-public visibility;

(c) Materially modify, edit, or alter the campaign content in a way that removes or diminishes the promotional value to the Love Partner (including but not limited to: removing brand mentions, hashtags, tags, links, or calls to action; replacing product images; or altering the caption or description to remove promotional language);

(d) Deactivate, suspend, or delete the social media account on which the campaign content was published; or

(e) Take any other action that renders the campaign content inaccessible to the general public or materially reduces its promotional value.

7.1.5.3 Exceptions to Retention Obligation.
The Content Retention Obligation does NOT apply if:

(a) The social media platform removes the content due to a violation of its own policies, and the removal was NOT caused by the Love Creator's intentional or negligent conduct (e.g., the social media platform mistakenly flagged the content as spam). In such case, the Love Creator must: (i) notify Lovelike and the Love Partner within 24 hours of becoming aware of the removal; (ii) appeal the removal with the social media platform if an appeal mechanism is available; and (iii) re-publish the content if the appeal is successful or if the removal is reversed;

(b) The Love Partner provides written consent (through the Platform's messaging system) to early removal of the content;

(c) Lovelike orders the removal of the content due to a Terms violation or legal requirement; or

(d) A court order or valid legal process requires the removal of the content.

7.1.5.4 Breach of Content Retention Obligation.
Removal, deletion, archiving, or material modification of campaign content before the expiration of the Content Retention Period in violation of this Section 7.1.5 constitutes a Material Breach of the Campaign Agreement and these Terms. Upon such breach:

(a) Pro-Rated Refund. The Love Partner is entitled to a pro-rated refund of the Campaign Budget, calculated as follows: Refund Amount = (Campaign Budget × 85%) × (Remaining Retention Days ÷ Total Retention Days). For example, if a Love Creator removes content after 10 days of a 30-day Content Retention Period, the refund amount is (Campaign Budget × 85%) × (20 ÷ 30_ = approximately 53.3% of the Creator's payout portion;

(b) Clawback. Lovelike may execute a clawback of the pro-rated refund amount from the Love Creator's Stripe Connect account, future payouts, or other Platform balances per Section 6.5.2 (Irrevocable Clawback Authorization);

(c) Quality Score Impact. The Love Creator's Quality Score may be negatively impacted;

(d) Account Consequences. Repeated violations (2 or more within 12 months) may result in suspension or termination of the Love Creator's account; and

(e) Additional Remedies. The Love Partner retains all other remedies available under these Terms, including indemnification per Section 14.1.

(f) Chargeback Risk Allocation. Notwithstanding any other provision, the Love Creator acknowledges that:

(i) Campaign funding is not guaranteed: Payment for creative services is contingent upon final settlement of funds from the Love Partner;

(ii) Chargeback is a funding failure: A Love Partner chargeback constitutes a failure of final payment settlement, relieving Lovelike of any obligation to pay the Creator from Lovelike's own funds;

(iii) Creator's sole recourse: In case of chargeback, the Creator's sole recourse is against the Love Partner directly, not against Lovelike;

(iv) No partnership or agency: Nothing in these Terms creates a guaranteed payment obligation, fiduciary duty, or agency relationship that would require Lovelike to insure Creator payments against Love Partner defaults.

7.1.5.5 Monitoring.
Lovelike may employ automated monitoring tools (including periodic URL checks and screenshot captures) to verify compliance with the Content Retention Obligation. Love Creators consent to such monitoring as a condition of participating in Campaign Transactions.

7.1.5.6 Love Partner Acknowledgment.
Love Partners acknowledge that Lovelike does NOT guarantee that campaign content will remain published for the entire Content Retention Period, as removal may result from social media platform actions, Force Majeure events, or Love Creator breaches. Lovelike's liability for Content Retention violations by Love Creators is limited to facilitating the clawback process described in Section 7.1.5.4(b) and providing Platform mediation services. Lovelike is NOT liable for the Love Creator's failure to maintain content.

7.2 Content Representations and Warranties

By posting UGC, you represent and warrant that:

7.2.1 Ownership and Rights:

(a) You own the UGC or have obtained all necessary rights, licenses, consents, and permissions to post it and grant Lovelike the license in Section 7.1

(b) If UGC includes third-party content, you have obtained proper licenses or the use qualifies as fair use

(c) If UGC includes identifiable individuals, you have obtained their consent (or use qualifies as newsworthy, transformative, or otherwise legally permissible)

7.2.2 No Infringement:

Your UGC does not infringe copyright, trademark, patent, trade secret, right of publicity, privacy rights, or any other intellectual property or proprietary rights of any third party.

7.2.3 Compliance with Laws:

Your UGC complies with all applicable laws, regulations, and these Terms, including but not limited to:

(a) No defamatory, libelous, or slanderous content
(b) No content violating obscenity laws
(c) No content promoting illegal activities
(d) No fraudulent or deceptive content
(e) No content violating export control or sanctions laws

7.2.4 No Malicious Code:

Your UGC does not contain viruses, malware, trojans, worms, or other harmful code.

7.2.5 Accuracy of Commercial Content:

If your UGC is commercial in nature (product listings, advertisements, promotional content):

(a) All claims are truthful, accurate, and substantiated
(b) Required disclosures are prominently made (endorsements, sponsored content, material connections)
(c) Content complies with FTC advertising regulations

7.3 Content Monitoring and Moderation

7.3.1 No Obligation to Monitor:

Lovelike has NO obligation to monitor or pre-screen UGC. However, Lovelike RESERVES THE RIGHT to:

(a) Monitor, review, and screen UGC at any time
(b) Remove or refuse to publish UGC that violates these Terms or applicable law
(c) Take any action with respect to UGC deemed necessary or appropriate (editing, moving, deleting)
(d) Disclose UGC to law enforcement or regulatory authorities if legally required or reasonably necessary to protect rights, safety, or property

7.3.2 Safe Harbor Protection:

Lovelike qualifies for immunity under Communications Decency Act Section 230 (47 U.S.C. § 230_ and DMCA safe harbor provisions (17 U.S.C. § 512). Lovelike is NOT liable for User-Generated Content posted by third parties.

7.3.3 Cooperation with Rights Holders:

Lovelike cooperates with intellectual property rights holders to address infringement:

(a) DMCA takedown procedures (Section 5.5)
(b) Trademark infringement reporting (Section 5.6)
(c) Repeat infringer account termination

7.3.4 Prohibited Content Removal:

Content violating Section 3 (Acceptable Use Policy) will be removed promptly upon detection. See Section 5 for content moderation processes and appeal rights.

7.4 Content Monetization

7.4.1 Creator Monetization Options:

Love Creators may monetize UGC through:

(a) Subscriptions: Charge Users monthly/annual fees for access to exclusive content
(b) Pay-Per-View: Charge one-time fees for access to individual pieces of content
(c) Tips/Donations: Accept voluntary payments from supporters
(d) Affiliate Commissions: Earn commissions by promoting products/services (with proper FTC disclosure)
(e) Sponsorships: Partner with brands for sponsored content (with clear disclosure)
(f) Licensing: License content to third parties for use outside the Platform

7.4.2 Revenue Sharing:

For content monetization through Platform tools, Lovelike retains a percentage:

(a) Subscriptions: [X%] of monthly subscription revenue
(b) Pay-Per-View: [Y%] of purchase price
(c) Tips: [Z%] of tip amount
(d) Affiliate Commissions: [%] of commission earned

Current revenue share rates: www.lovelike.ai/creator-fees

Payment processing fees (Stripe) are deducted separately before revenue share calculation.

7.4.3 Monetization Eligibility:

To monetize content, Creators must:

(a) Complete Stripe Connect verification (Section 6.5)
(b) Maintain active subscription to Platform
(c) Comply with content quality standards
(d) Have no active Terms violations or warnings
(e) Agree to Creator-specific Terms in Annex VIII

7.4.4 Demonetization:

Lovelike may demonetize Creators or specific content for:

(a) Terms violations (even if not severe enough for account termination)
(b) Advertiser-unfriendly content (excessive profanity, controversial topics)
(c) Low-quality or spam content
(d) Suspicious activity or engagement manipulation
(e) Repeated user complaints about content

Demonetized Creators may appeal per Section 8.4.

7.5 MY AIMÊ AI Improvement Program

7.5.1 Overview:

MY AIMÊ is a voluntary, opt-in program where Users consent to the collection and potential use of data for the purpose of improving AIMÊ's artificial intelligence models. In exchange for this consent and data availability, participants receive rewards including AIMÊ Credits bonuses and enhanced personalization. The grant of rewards constitutes consideration for the User's consent and data availability, not for the actual use of the User's data in any specific training cycle. See Sections 7.5.2 through 7.5.9 below and Annex IX Section 3.3 for complete terms

7.5.2 Participation is Opt-In:

⚠️ IMPORTANT: Creating a Lovelike account does NOT automatically enroll you in MY AIMÊ. You must explicitly opt in via Settings > Programs > MY AIMÊ AI Training Program.

7.5.3 Data Contributed:

If you opt into MY AIMÊ, you consent to Lovelike collecting and using the following data to train AIMÊ models:

(a) Interaction Data:

• Content you view, like, comment on, or share

• Search queries and browsing patterns

• Feature usage and navigation behaviors

• Session duration and engagement metrics

(b) Content Preferences:

• Content categories you engage with most

• Creators and accounts you follow

• Products/services you browse or purchase

• Topics and themes you interact with

(c) Communication Patterns:

• AIMÊ chatbot conversations (if you use AIMÊ assistant features)

• Message response times and communication frequency

• Language style and vocabulary preferences

(d) Feedback Data:

• Content ratings and reviews you provide

• Feature feedback and bug reports

• Survey responses and user research participation

Data is anonymized and aggregated where possible. However, personalized data may be used to create your individual "AI profile" for enhanced personalization.

7.5.4 How Data is Used:

Data contributed via MY AIMÊ may be used to:

(a) Improve Content Recommendations: Train algorithms to suggest content you're more likely to enjoy
(b) Enhance Search Quality: Improve search results relevance
(c) Personalize User Experience: Customize Platform interface and features to your preferences
(d) Develop New Features: Test and train new AI-powered features
(e) Train AIMÊ Conversational AI: Improve natural language understanding and response quality

No Obligation to Use. Lovelike is under no obligation to use any specific User's contributed data in any particular model training cycle, feature improvement initiative, or AI development project. The availability and timing of data incorporation into AIMÊ models is determined by Lovelike's engineering priorities, technical feasibility, and business requirements at its sole discretion. AIMÊ Credits bonuses and other MY AIMÊ participation benefits are granted as consideration for the User's consent and data availability — not contingent upon the actual incorporation of the User's specific data into trained models. No User is entitled to a refund, credit adjustment, or claim of breach based on Lovelike's decision not to use, or to delay the use of, the User's contributed data in any particular training cycle or AI development project.

7.5.5 Benefits of Participation:

MY AIMÊ participants receive:

(a) Monthly AIMÊ Credits Bonuses: [X] credits per month for active participation
(b) Enhanced Personalization: Better content recommendations and more relevant search results
(c) Early Access: Beta testing opportunities for new AI features
(d) Exclusive Features: Access to advanced AIMÊ capabilities not available to non-participants
(e) GLOW ARENA Advantages: Bonus points or advantages in competitive GLOW ARENA challenges (when GLOW ARENA is active)

7.5.6 Data Retention and Model Training:

⚠️ CRITICAL LIMITATION - DATA CANNOT BE REMOVED FROM TRAINED MODELS

If and when your data is incorporated into AIMÊ AI model training:

(a) Anonymized Data: Becomes part of aggregate training dataset and cannot be individually identified or removed

(b) Personalized Data: Used to create your AI profile, which can be deleted upon opt-out

(c) Model Weights: Data influences AI model parameters (weights and biases) which cannot be "unlearned" without retraining entire models

Practical Implication: Even if you opt out of MY AIMÊ, your past contributions to training data remain embedded in AI models. Only future data collection stops.

7.5.7 Opting Out:

You may opt out of MY AIMÊ at any time:

(a) Navigate to: Settings > Privacy > MY AIMÊ AI Training Program
(b) Toggle setting to "Off"
(c) Confirm opt-out selection
(d) Future data collection stops immediately

Effect of Opting Out:

(a) ✅ Future data no longer collected for AI training
(b) ✅ You retain access to core non-AI Platform features"
(c) ✅ You can re-opt-in at any time
(d) ❌ Loss of monthly AIMÊ Credits bonuses
(e) ❌ Reduced personalization quality (generic recommendations instead of personalized)
(f) ❌ No access to MY AIMÊ exclusive features
(g) ❌ Previously contributed data remains in trained models (cannot be removed)

7.5.8 California Residents and CCPA:

For California residents, MY AIMÊ data use may constitute a "Sale or Share" under CCPA § 1798.140(ag) if data is used in ways that provide value to Lovelike beyond User's direct benefit.

California Consumer Rights:

☑ Right to Know: See Section 27 for complete data practices disclosure
☑ Right to Opt-Out: Use MY AIMÊ opt-out toggle OR global "Do Not Sell or Share My Personal Information" setting
☑ Right to Delete: Request deletion of personal data (subject to Section 7.5.6 limitation regarding trained models)
☑ Right to Non-Discrimination: Opting out does NOT affect core Platform access

To Exercise Rights: support@lovelike.ai or Settings > Privacy > California Privacy Rights

7.5.9 Children Under 18:

Users under 18 are NOT eligible to participate in MY AIMÊ. If a User under 18 is detected in MY AIMÊ program:

(a) Immediate removal from program
(b) Deletion of any data collected from minor
(c) Deletion of data from training datasets (to extent technically feasible)
(d) Notification to parent/guardian

See Section 21.1.1 for complete children's privacy protections.

7.5.10 Full MY AIMÊ Terms:

Complete MY AIMÊ Terms, data usage specifications, and technical details are available in Annex IX (MY AIMÊ AI Credits and Training Program).

7.6 Content Licensing to Third Parties

7.6.1 User-Initiated Licensing:

Creators may independently license their content to third parties outside the Platform. Lovelike does NOT claim any ownership or commission on such deals unless facilitated through Lovelike's licensing marketplace (if available).

7.6.2 Lovelike-Facilitated Licensing:

If Lovelike introduces content licensing marketplace features allowing brands or media companies to license User content:

(a) Participation is voluntary
(b) Creators set minimum licensing fees
(c) Lovelike facilitates transaction and takes [X%] facilitation fee
(d) Creators retain copyright and control over licensing terms
(e) Separate agreement governs each licensing transaction

Details will be provided if/when licensing marketplace launches.

7.7 Content Backup and Data Portability

7.7.1 User Responsibility to Backup:

Lovelike is NOT responsible for backing up your User-Generated Content. You are solely responsible for maintaining backups of important content.

Lovelike recommends:

• Regularly downloading copies of valuable content

• Maintaining local or cloud backups of original files

• Not relying solely on Platform as content storage solution

7.7.2 Data Portability Rights:

You have the right to export your data in machine-readable format:

(a) Navigate to: Settings > Privacy > Download Your Data
(b) Select data categories to export (profile info, posts, messages, etc.)
(c) Receive download link within 15 days
(d) Data provided in JSON or CSV format

CCPA and GDPR Rights: California residents and EU/EEA visitors have enhanced data portability rights. See Section 27 for California-specific rights.

7.7.3 Data Retention After Account Deletion:

When you delete your account:

(a) Immediate Deletion: Profile information and account access deleted immediately
(b) 30-Day Grace Period: Content archived for 30 days (recoverable if you change your mind)
(c) Permanent Deletion: After 30 days, content permanently deleted from production systems
(d) Backup Retention: Copies may persist in backups for up to 90 days (not publicly accessible)
(e) Legal Hold Exception: Data subject to legal hold (subpoena, litigation, investigation) retained until hold released

Content Shared with Others:

(a) Comments on others' posts remain visible (unless you delete before account termination)
(b) Messages sent to other Users remain in recipients' inboxes
(c) Purchased products/services transactions retained for tax and legal compliance

See Privacy Policy (https://lovelike.ai/privacy_policy) for complete details.

SECTION 8. ACCOUNT TERMINATION AND REMEDIES

8.1 Termination by User.
You may terminate your account at any time.

• (a) Method of Termination: Termination may be initiated via the user settings panel ("Delete Account") or by submitting a written request to support@lovelike.ai.

• (b) Consequences: Access to the Platform is revoked immediately. Active subscriptions are cancelled effectively immediately, with no refunds provided for any remaining subscription period.

• (c) Data Retention: User data will be retained in a "soft delete" state for a grace period of thirty (30) days to allow for potential restoration. Upon expiration of this period, data is permanently deleted, unless retention is otherwise required by applicable law.

• (d) Financial Implications: Any outstanding balances owed to Lovelike become immediately due and payable. Unwithdrawn earnings that fall below the minimum payout threshold at the time of deletion are forfeited.

8.2 Termination by Lovelike.
Lovelike reserves the right to suspend or terminate your account, with or without prior notice, at our sole and exclusive discretion.

• (a) Grounds for Immediate Termination (Zero Tolerance):

  • Violation of these Terms of Service, the Code of Ethics, or Content Policies (specifically including, but not limited to, CSAM, violence, or hate speech).

  • Commission of fraud, initiation of improper chargebacks, or engagement in illegal activities.

  • Security threats to the Platform (e.g., hacking, use of bots, or scraping).

  • Prolonged inactivity (Free Tier accounts inactive for 12 months or more).

• (b) Effects of Termination for Cause:

  • Immediate Revocation: Access to the account is strictly revoked.

  • Forfeiture of Earnings: Any pending commissions or wallet balances may be withheld or forfeited to offset damages, administrative costs, or fines incurred by Lovelike.

  • No Refunds: Subscription fees previously paid are non-refundable.

  • Permanent Ban: You are prohibited from creating new accounts. Any attempt to circumvent this ban may result in further legal action.

8.3 Temporary Suspension.
Lovelike may elect to suspend rather than terminate an account for minor infractions or pending the outcome of an investigation.

• (a) Scope: Suspension may involve a total block of access or restriction of specific features (e.g., inability to post content or process sales).

• (b) Duration: Suspensions may range from seven (7) days to an indefinite period, depending on the severity of the infraction.

• (c) Billing: Subscription fees continue to accrue and be charged during the suspension period unless the User explicitly cancels the subscription.

8.4 Appeals Process.
If you believe your account was suspended or terminated in error, you have the right to appeal.

• (a) Submission: Appeals must be submitted via email to appeals@lovelike.ai within thirty (30) days of the enforcement action.

• (b) Requirements: The submission must include your username, the specific grounds for the appeal, and verifiable evidence (e.g., screenshots, documents) supporting the request for review.

• (c) Review and Decision: The Lovelike Trust & Safety team will review the appeal within fifteen (15) business days. The decision rendered by Lovelike following this review is final, binding, and concludes the administrative remedy process.

• (d) Exclusions: Lovelike does not accept appeals for confirmed cases involving Child Sexual Abuse Material (CSAM), violent crimes, or severe financial fraud.

8.5 Survival.
Notwithstanding the termination of your account (whether by you or by Lovelike), the following provisions of this Agreement shall survive and remain in full force and effect:

• Content licenses previously granted to the Platform;

• Disclaimers of warranties and indemnification obligations to Lovelike;

• Obligations to pay outstanding debts; and

• Arbitration and Dispute Resolution clauses (Section 15).

9. CUSTOMER SUPPORT AND SERVICE LEVEL AGREEMENTS (SLA)

9.1. Support Channels

All customer support is centralized through the email support@lovelike.ai. To ensure your request is routed to the correct team and handled efficiently, you must use the specific Subject Line listed below:

• General Inquiries: Subject: "General Inquiry"

• Payment Issues: Subject: "Payment Issue"

• Legal Matters: Subject: "Legal Matter"

• Security/Privacy: Subject: "Security Issue"

• Love Connector Program: Subject: "Connector Program"

• Love Partner Program: Subject: "Partner Program"

• Returns and Cancellations: Subject: "Return/Cancellation"

• App Technical Support: Subject: "Application Support"

• Creator Subscriptions: Subject: "Creator Subscription"

• Referral Program: Subject: "Referral Program"

• GLOW ARENA: Subject: "GLOW ARENA Support"

• AI Training Data: Subject: "AI Contributor Inquiry"

9.2. Response Time (SLA)

To ensure operational efficiency, we have established a standard timeframe for the first response:

• Timeframe: Within 7 business days of submission.

• Scope: This timeframe applies to all request categories, regardless of priority level.

• Note: This timeframe refers to the support team's initial contact or acknowledgment, not necessarily the final resolution of the issue, which may depend on technical complexity or third-party processing.

9.3. Escalation Process

If the initial response is unsatisfactory or the issue persists:

1. Reply to the original email adding "ESCALATE" to the beginning of the subject line.

2. The case will be forwarded to a supervisor for review.

3. For Love Connectors and enterprise clients, escalation may be handled directly through dedicated account managers (where applicable).

10. TRANSPARENCY, MODERATION, AND RANKING

10.1. Transparency Reports

Lovelike is committed to safety, but we are not bound to a specific reporting schedule. We reserve the right to publish periodic reports regarding content removals, government requests, and platform safety metrics at our sole discretion.

10.2. Content Moderation

We use a combination of automated systems (AI) and human review to enforce our Community Guidelines.

• Notification: If we remove your content, we will generally notify you with the reason, unless the violation is related to spam, security threats, or legal imperatives that prevent disclosure.

• Final Decision: While we strive for accuracy, Lovelike reserves the final right to determine what content violates our policies.

10.3. Search and Ranking (How Visibility Works)

We want users to see the most relevant content. Here is how we decide what appears in search results and feeds:

A. Ranking Parameters:
Our algorithms rank Content, Creators, and Products based primarily on:

1. Relevance: How well the content matches the search query or user interests.

2. Engagement: Clicks, views, likes, shares, and time spent.

3. Quality & Trust: Creator reputation, policy compliance, and user reviews.

4. Recency: How new or timely the content is.

B. No "Pay-to-Win" in Organic Results:
Unless clearly marked as an advertisement, you cannot buy a higher position in organic search results. Ranking is based on merit and algorithm logic, not payments.

C. Sponsored Content:
Any content that is paid for or boosted will be clearly labeled as "Sponsored," "Ad," or "Promoted."

D. Algorithm Updates:
To prevent abuse and improve quality, Lovelike reserves the right to update, modify, or change its ranking algorithms at any time without prior notice. We do not guarantee consistent traffic or visibility levels.

10.4. Prohibition on Manipulation (Anti-Gaming)

You are strictly prohibited from attempting to manipulate the algorithm.
Violations include:

• Using bots or scripts to inflate views, likes, or follows.

• "Keyword stuffing" or using misleading metadata.

• Participating in "engagement pods" (coordinated artificial interaction).

• Buying fake reviews or testimonials.

Consequence: Any attempt to game the system constitutes a Material Breach and will result in immediate demotion of your content (shadowban), forfeiture of earnings, or permanent account termination.

11. SECURITY AND RESPONSIBLE DISCLOSURE

11.1. Reporting Vulnerabilities

Security is a top priority for Lovelike. If you believe you have found a security vulnerability in our Platform, you must report it immediately to support@lovelike.ai with the subject line: "Security Issue".

• Confidentiality: You agree not to disclose the vulnerability to the public or any third party until Lovelike has had a reasonable period to investigate and fix the issue.

11.2. Discretionary Bug Bounty (No Guarantee)

While Lovelike appreciates the community's help in securing our platform, we do not guarantee monetary rewards for bug reports.

• Sole Discretion: Lovelike reserves the sole right to determine if a vulnerability qualifies for a reward and the amount of such reward, if any.

• No Contract: Submission of a bug report does not create a contract or an obligation for Lovelike to pay.

• Eligibility: To be eligible for consideration, you must be the first person to report the issue, and the issue must be a verifiable, reproducible security vulnerability (not a UX bug).

11.3. Rules of Engagement (Safe Harbor)

Lovelike will not pursue legal action against researchers who act in good faith and strictly adhere to the following rules:

1. Do Not Access User Data: You may only interact with your own test accounts. Accessing, viewing, or modifying data belonging to other users is strictly prohibited.

2. Do Not Disrupt Services: You must not perform any testing that degrades platform performance (e.g., DoS/DDoS) or harms user experience.

3. No Social Engineering: Phishing employees or users is strictly forbidden.

4. Automated Scanners: High-volume automated scanning that triggers our firewalls is prohibited without prior written permission.

11.4. Zero Tolerance

Any attempt to extort Lovelike, demand payment in exchange for not releasing data, or publicly disclosing vulnerabilities before a patch is released will result in:

1. Immediate disqualification from any potential bounty.

2. Permanent ban from the Platform.

3. Referral to law enforcement authorities.

12. DISCLAIMER OF WARRANTIES

READ CAREFULLY: THIS SECTION LIMITS LOVELIKE'S LIABILITY.

12.1. "AS IS" BASIS
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, LOVELIKE, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

12.2. GENERAL PLATFORM DISCLAIMERS
WITHOUT LIMITING THE FOREGOING, LOVELIKE MAKES NO WARRANTIES REGARDING:

• (I) Products or services sold by Love Partners through the Marketplace;

• (II) Integrity, storage, or preservation of data;

• (III) Compliance of Love Partners with any regulatory or legal obligations;

• (IV) Availability or performance of third-party services or integrations (including Stripe, Stripe Connect, social media APIs, AI providers, logistics, or tax services);

• (V) Results of campaigns, gamification, Love Connector, or affiliate activities;

• (VI) Decisions or timelines regarding the approval or rejection of applications;

• (VII) Maintenance of Love Creator subscriptions or compliance with activity-based requirements;

• (VIII) General benefits of the referral program, calculations, or attribution accuracy;

• (IX) Tracking of referral links or attribution systems;

• (X) Scoring, rankings, quarterly awards, or competitive league standings of the "Glow Arena" Merit-Based Competitive Program;

• (XI) Virtual currencies, digital assets, achievements, or recognition systems of the Glow Arena;

• (XII) Benefits of the AI training data rights program, AI Innovation Awards, or AI Collaborator program results;

• (XIII) Quality, accuracy, or utility of AI models trained on user-contributed content;

• (XIV) Calculations of AI training data contribution value or recognition metrics;

• (XV) Competitive advantages or availability of preferential treatment for AI Collaborators.

12.3. "COMING SOON" FEATURES AND IMPLEMENTATION UNCERTAINTY
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT CERTAIN FEATURES, INCLUDING BUT NOT LIMITED TO "GLOW ARENA", "LOVELIKE AWARDS", AND THE "MARKETPLACE", ARE CURRENTLY CLASSIFIED AS "COMING SOON", CONCEPTUAL, OR IN DEVELOPMENT.
LOVELIKE DOES NOT GUARANTEE THAT THESE FEATURES WILL BE EFFECTIVELY LAUNCHED, OPERATIONALIZED, OR MAINTAINED. THE DECISION TO IMPLEMENT, DELAY, SUBSTANTIALLY MODIFY, OR PERMANENTLY CANCEL ANY "COMING SOON" FEATURES REMAINS AT THE SOLE AND EXCLUSIVE DISCRETION OF LOVELIKE. NO REFERENCE TO THESE FUTURE FEATURES IN MARKETING MATERIALS, WHITEPAPERS, OR COMMUNICATIONS SHALL BE CONSTRUED AS A BINDING PROMISE OR GUARANTEE OF FUTURE AVAILABILITY. THE USER ASSUMES THE RISK THAT SUCH FEATURES MAY NEVER COME INTO EXISTENCE.

12.4. DISCRETIONARY NATURE OF REWARDS AND AI
ANY REWARDS, POINTS, OR INCENTIVES DEFINED IN OUR GLOW ARENA PROVISIONS (ANNEX VI) (SUBJECT TO ACTIVATION — See Section 19.1; Glow Arena is NOT currently operational) ARE DISCRETIONARY, SUBJECT TO CHANGE OR TERMINATION, AND HAVE NO GUARANTEED CASH VALUE. LOVE CONNECTOR STATUS IS DISCRETIONARY AND MAY BE REVOKED AT ANY TIME.
REFERRAL BENEFITS ARE SUBJECT TO VERIFICATION AND COMPLIANCE REQUIREMENTS AND MAY BE MODIFIED OR TERMINATED WITHOUT PRIOR NOTICE. GLOW ARENA QUARTERLY AWARDS ARE SKILL-BASED RECOGNITIONS, SUBJECT TO PERFORMANCE VERIFICATION AND PROGRAM INTEGRITY REQUIREMENTS.
AI INNOVATION AWARDS AND AI COLLABORATOR PROGRAM BENEFITS ARE DISCRETIONARY, SUBJECT TO PERFORMANCE EVALUATION, AND MAY BE MODIFIED OR TERMINATED WITHOUT PRIOR NOTICE.
LOVELIKE DOES NOT PROVIDE PROFESSIONAL ADVICE; AIMÊ (AI) OUTPUTS AND INFORMATION DO NOT CONSTITUTE LEGAL, MEDICAL, FINANCIAL, OR PROFESSIONAL ADVICE.

12.5. SPECIFIC DISCLAIMERS BY CATEGORY

A. SPECIFICALLY FOR LOVE PARTNERS:
LOVELIKE MAKES NO WARRANTIES REGARDING:

• (XVI) Accuracy or processing time of payments beyond amounts actually received;

• (XVII) Resolution of warranty claims or customer satisfaction (subject to Annex III, which is Reserved and will be published upon Marketplace activation per Section 1.2.4.7);

• (XVIII) Marketplace performance (IF AND WHEN IMPLEMENTED) or sales results;

• (XIX) Compliance with subscription payment obligations;

• (XX) Protection against insolvency or sufficiency of reserve funds (Annex III warranty context, when Marketplace is activated);

• (XXI) Effectiveness of return policies or consumer satisfaction (Annex II context, when Marketplace is activated);

• (XXII) Prevention of chargebacks or dispute resolution results;

• (XXIII) Performance of the referral program or conversion rates;

• (XXIV) Performance in the Glow Arena (IF AND WHEN IMPLEMENTED) or advancement in competitive leagues;

• (XXV) Opportunities for AI training data contribution or value recognition.

B. SPECIFICALLY FOR LOVE CREATORS:
LOVELIKE MAKES NO WARRANTIES REGARDING:

• (XXVI) Approval processes for promotional content quality;

• (XXVII) Availability or selection of campaigns;

• (XXVIII) Realization or performance of sales in the marketplace (IF AND WHEN IMPLEMENTED);

• (XXIX) Results of activity-based subscription maintenance;

• (XXX) Continuity of platform access during subscription transitions;

• (XXXI) Earnings from the referral program or attribution accuracy;

• (XXXII) Scoring accuracy in the Glow Arena (IF AND WHEN IMPLEMENTED) or eligibility for quarterly awards;

• (XXXIII) Evaluation of AI training data contribution quality or recognition of innovation impact.

C. SPECIFICALLY FOR THE GENERAL REFERRAL PROGRAM:
LOVELIKE MAKES NO WARRANTIES REGARDING:

• (XXXIV) Referral conversion rates or success;

• (XXXV) Accuracy of tracking or attribution of referrals;

• (XXXVI) Continuity of referral benefits or program terms;

• (XXXVII) Compliance with referral policies of third-party platforms.

D. SPECIFICALLY FOR THE GLOW ARENA COMPETITIVE PROGRAM (⏳ NOT CURRENTLY OPERATIONAL — SUBJECT TO FUTURE ACTIVATION PER SECTION 19.1): LOVELIKE MAKES NO WARRANTIES REGARDING:

• (XXXVIII) Accuracy of scoring algorithms or ranking calculations;

• (XXXIX) Availability or continuity of virtual currencies, digital assets, or recognition systems;

• (XL) Results of the quarterly awards program or eligibility determinations;

• (XLI) Competitive league rankings or advancement opportunities;

• (XLII) Technical performance of gamification features or achievement systems;

• (XLIII) Value or utility of virtual assets outside the Lovelike platform ecosystem.

E. SPECIFICALLY FOR THE AI TRAINING DATA RIGHTS FRAMEWORK:
LOVELIKE MAKES NO WARRANTIES REGARDING:

• (XLIV) Accuracy of AI training data contribution value calculations or impact assessments;

• (XLV) Availability or continuity of AI Innovation Awards or AI Collaborator program benefits;

• (XLVI) Results of the AI Innovation Awards program or eligibility determinations;

• (XLVII) Quality or performance of AI models trained on user-contributed content;

• (XLVIII) Competitive advantages or recognition benefits for AI Collaborators;

• (XLIX) Technical performance of AI training systems or data processing capabilities;

• (L) Value or utility of AI training contributions for model improvement or commercial applications.

12.6. LEGAL LIMITATIONS
Some jurisdictions do not allow the disclaimer of certain warranties. To the extent such laws apply, some of the above disclaimers may not apply to you.

13. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOVELIKE, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.

LOVELIKE SHALL NOT BE LIABLE FOR:

• (I) DATA LOSS, FILE CORRUPTION, OR SYSTEM FAILURES;

• (II) NON-COMPLIANCE BY LOVE PARTNERS OR USERS WITH LEGAL/REGULATORY/TAX OBLIGATIONS;

• (III) PRODUCTS OR SERVICES PROVIDED BY LOVE PARTNERS;

• (IV) THIRD-PARTY SERVICES/INTEGRATIONS;

• (V) BUSINESS INTERRUPTIONS, LOST OPPORTUNITIES, MARKETING PERFORMANCE, SOCIAL MEDIA REACH, OR REPUTATIONAL HARM;

• (VI) RANKING/DISTRIBUTION/ALGORITHMIC OUTCOMES ON THE PLATFORM OR THIRD-PARTY PLATFORMS;

• (VII) ACTIONS BY SOCIAL MEDIA OR THIRD PARTIES (INCLUDING ACCOUNT SUSPENSIONS OR CONTENT REMOVALS);

• (VIII) FAILURES/OUTAGES/LIMITATIONS OF THIRD-PARTY APIS;

• (IX) CHANGES IN LAW/REGULATION IMPACTING YOUR USE;

• (X) ERRORS/OMISSIONS/FAILURES IN TRACKING METRICS (IMPRESSIONS, CLICKS, CONVERSIONS, ATTRIBUTION);

• (XI) FAILURES OR DELAYS OF PAYMENT PROCESSORS, BANKS, OR FINANCIAL INSTITUTIONS;

• (XII) SHIPPING/LOGISTICS LOSSES (APPLICABLE TO MARKETPLACE PRODUCT TRANSACTIONS WHEN ACTIVATED PER SECTION 1.2.4.7)

• (XIII) TAX LIABILITIES ASSESSED AGAINST LOVE PARTNERS;

• (XIV) FAILURES, CHANGES, OR DISRUPTIONS CAUSED BY THIRD-PARTY AI PROVIDERS OR TAX/COMPLIANCE INFRASTRUCTURE PROVIDERS;

• (XV) REVOCATION OF LOVE CONNECTOR STATUS OR LOSS OF ASSOCIATED BENEFITS;

• (XVI) LOVE PARTNER SUBSCRIPTION DEFAULTS, CHARGEBACK DISPUTES, OR COMMISSION CALCULATION ERRORS;

• (XVII) WARRANTY CLAIM PROCESSING DELAYS OR INSOLVENCY-RELATED LOSSES (APPLICABLE WHEN MARKETPLACE IS ACTIVATED AND ANNEX III IS PUBLISHED PER SECTION 1.2.4.7);

• (XVIII) RESERVE FUND INSUFFICIENCY OR PAYMENT PROCESSOR FAILURES;

• (XIX) RETURN POLICY DISPUTES (PER ANNEX II, WHEN MARKETPLACE IS ACTIVATED), CANCELLATION PROCESSING DELAYS, OR CHARGEBACK-RELATED LOSSES;

• (XX) STATE-SPECIFIC CONSUMER PROTECTION COMPLIANCE FAILURES OR FTC VIOLATION CONSEQUENCES;

• (XXI) USERNAME DISPUTES, INTELLECTUAL PROPERTY CONFLICTS, OR PLATFORM IDENTIFICATION SYSTEM FAILURES AS DEFINED IN ANNEX V;

• (XXII) APPLICATION REJECTION DECISIONS, CURATION PROCESS OUTCOMES, OR APPROVAL STATUS MODIFICATIONS;

• (XXIII) LOVE CREATOR SUBSCRIPTION SUSPENSION OR TERMINATION DUE TO ACTIVITY-BASED REQUIREMENTS NON-COMPLIANCE;

• (XXIV) PROMOTIONAL CONTENT QUALITY REVIEW DECISIONS OR APPROVAL DELAYS;

• (XXV) CAMPAIGN PARTICIPATION OPPORTUNITIES OR MARKETPLACE SALES PERFORMANCE;

• (XXVI) ACTIVITY-BASED SUBSCRIPTION MAINTENANCE MONITORING OR COMPLIANCE VERIFICATION;

• (XXVII) GENERAL REFERRAL PROGRAM TRACKING ERRORS, ATTRIBUTION DISPUTES, OR BENEFIT CALCULATION MISTAKES;

• (XXVIII) REFERRAL LINK FAILURES, CONVERSION TRACKING ISSUES, OR THIRD-PARTY PLATFORM INTERFERENCE WITH REFERRAL ACTIVITIES;

• (XXIX) CHANGES TO REFERRAL PROGRAM TERMS, BENEFIT STRUCTURES, OR PROGRAM TERMINATION;

• (XXX) COMPLIANCE ISSUES ARISING FROM USER PARTICIPATION IN REFERRAL ACTIVITIES;

• (XXXI) GLOW ARENA SCORING ERRORS, RANKING DISPUTES, OR QUARTERLY RECOGNITION BENEFIT DETERMINATION PROCESSES;

• (XXXII) GLOW ARENA VIRTUAL CURRENCY CALCULATIONS, DIGITAL ASSET MANAGEMENT, OR ACHIEVEMENT SYSTEM MALFUNCTIONS;

• (XXXIII) COMPETITIVE LEAGUE CLASSIFICATION ERRORS OR ADVANCEMENT CALCULATION DISPUTES;

• (XXXIV) GLOW ARENA PROGRAM MODIFICATIONS, SUSPENSIONS, OR TERMINATIONS;

• (XXXV) TECHNICAL FAILURES OR PERFORMANCE ISSUES AFFECTING GAMIFICATION FEATURES;

• (XXXVI) USER DISPUTES ARISING FROM COMPETITIVE RANKINGS OR QUARTERLY AWARDS OUTCOMES;

• (XXXVII) LOSS OF VIRTUAL ASSETS, ACHIEVEMENTS, OR RECOGNITION DUE TO ACCOUNT VIOLATIONS OR PROGRAM CHANGES;

• (XXXVIII) AI TRAINING DATA RIGHTS PROGRAM TRACKING ERRORS, CONTRIBUTION VALUE DISPUTES, OR AI INNOVATION AWARDS CALCULATION MISTAKES;

• (XXXIX) AI TRAINING DATA PROCESSING FAILURES, MODEL TRAINING ISSUES, OR AI SYSTEM PERFORMANCE PROBLEMS;

• (XL) CHANGES TO AI TRAINING DATA RIGHTS PROGRAM TERMS, BENEFIT STRUCTURES, OR PROGRAM MODIFICATIONS;

• (XLI) COMPLIANCE ISSUES ARISING FROM USER PARTICIPATION IN AI TRAINING DATA CONTRIBUTION;

• (XLII) AI INNOVATION AWARDS DETERMINATION PROCESSES, ELIGIBILITY DISPUTES, OR RECOGNITION CALCULATION ERRORS;

• (XLIII) AI CONTRIBUTORS PROGRAM MODIFICATIONS, SUSPENSIONS, OR TERMINATIONS;

• (XLIV) TECHNICAL FAILURES OR PERFORMANCE ISSUES AFFECTING AI TRAINING DATA SYSTEMS;

• (XLV) USER DISPUTES ARISING FROM AI TRAINING DATA CONTRIBUTION VALUE ASSESSMENTS OR COMPETITIVE RECOGNITION OUTCOMES;

• (XLVI) LOSS OF AI INNOVATION ACHIEVEMENTS, RECOGNITION STATUS, OR PROGRAM BENEFITS DUE TO ACCOUNT VIOLATIONS OR PROGRAM CHANGES;

• (XLVII) INTELLECTUAL PROPERTY DISPUTES ARISING FROM AI-GENERATED CONTENT BASED ON USER-CONTRIBUTED TRAINING DATA;

• (XLVIII) THIRD-PARTY CLAIMS RELATED TO AI MODEL OUTPUTS OR TRAINING DATA USAGE.

METRICS PROVIDED VIA THE PLATFORM MAY BE INACCURATE OR INCOMPLETE.

13.1. Payment-Processing Limitation
LOVELIKE'S LIABILITY FOR PAYMENT PROCESSING ERRORS IS LIMITED TO CORRECTING MISAPPLIED AMOUNTS ACTUALLY RECEIVED AND HELD BY LOVELIKE. ERRORS BY PROCESSORS OR BANKS OUTSIDE LOVELIKE'S CONTROL ARE EXCLUDED.

13.2. Love Partner-Specific Limitations
FOR LOVE PARTNERS, LOVELIKE'S LIABILITY IS ADDITIONALLY LIMITED FOR:

• (A) COMMISSION CALCULATION DISPUTES TO RECALCULATION OF PLATFORM-HELD AMOUNTS ONLY;

• (B) WARRANTY-RELATED ISSUES (WHEN MARKETPLACE IS ACTIVATED AND ANNEX III IS PUBLISHED PER SECTION 1.2.4.7) TO MEDIATION SERVICES ONLY;

• (C) SUBSCRIPTION PAYMENT PROCESSING TO CORRECTION OF BILLING ERRORS ONLY;

• (D) RETURN AND CANCELLATION DISPUTES (WHEN MARKETPLACE IS ACTIVATED AND ANNEX II IS PUBLISHED PER SECTION 1.2.4.7) TO MEDIATION AND PLATFORM INTERVENTION SERVICES ONLY;

• (E) APPLICATION AND CURATION DECISIONS TO APPEAL PROCESS AVAILABILITY ONLY;

• (F) REFERRAL PROGRAM DISPUTES TO RECALCULATION OF VERIFIED REFERRAL BENEFITS ONLY;

• (G) GLOW ARENA DISPUTES TO SCORING RECALCULATION AND APPEAL PROCESS AVAILABILITY ONLY;

• (H) AI TRAINING DATA RIGHTS DISPUTES TO CONTRIBUTION VALUE RECALCULATION AND APPEAL PROCESS AVAILABILITY ONLY.

13.3. Love Creator-Specific Limitations
FOR LOVE CREATORS, LOVELIKE'S LIABILITY IS ADDITIONALLY LIMITED FOR:

• (A) SUBSCRIPTION MAINTENANCE COMPLIANCE TO APPEAL PROCESS AVAILABILITY ONLY;

• (B) PROMOTIONAL CONTENT QUALITY REVIEW TO REVISION OPPORTUNITY AND APPEAL PROCESS ONLY;

• (C) CAMPAIGN SELECTION OR AVAILABILITY TO PLATFORM MEDIATION SERVICES ONLY;

• (D) MARKETPLACE SALES PERFORMANCE TO ANALYTICS PROVISION ONLY;

• (E) ACTIVITY-BASED REQUIREMENTS TO NOTIFICATION SYSTEM AND GRACE PERIOD PROVISION ONLY;

• (F) REFERRAL PROGRAM PARTICIPATION TO RECALCULATION OF VERIFIED REFERRAL BENEFITS ONLY;

• (G) GLOW ARENA PARTICIPATION TO SCORING VERIFICATION AND APPEAL PROCESS AVAILABILITY ONLY;

• (H) AI TRAINING DATA RIGHTS PARTICIPATION TO CONTRIBUTION VERIFICATION AND APPEAL PROCESS AVAILABILITY ONLY.

13.4. General Referral Program-Specific Limitations
FOR ALL GENERAL REFERRAL PROGRAM PARTICIPANTS, LOVELIKE'S LIABILITY IS LIMITED TO:

• (A) RECALCULATION OF VERIFIED REFERRAL BENEFITS BASED ON ACTUAL PLATFORM DATA;

• (B) TECHNICAL SUPPORT FOR REFERRAL LINK FUNCTIONALITY ONLY;

• (C) APPEAL PROCESS AVAILABILITY FOR DISPUTED REFERRAL ATTRIBUTION.

13.5. GLOW ARENA-Specific Limitations (⏳ NOT CURRENTLY OPERATIONAL — SUBJECT TO FUTURE ACTIVATION PER SECTION 19.1)

IF AND WHEN THE GLOW ARENA MERIT-BASED COMPETITIVE PROGRAM IS ACTIVATED, LOVELIKE'S LIABILITY FOR ALL GLOW ARENA PARTICIPANTS IS LIMITED TO:

• (A) RECALCULATION OF SCORING BASED ON VERIFIED PLATFORM DATA;

• (B) TECHNICAL SUPPORT FOR GAMIFICATION FEATURE FUNCTIONALITY ONLY;

• (C) APPEAL PROCESS AVAILABILITY FOR DISPUTED RANKINGS OR RECOGNITION BENEFITS.

13.6. AI Training Data Rights-Specific Limitations
FOR ALL AI TRAINING DATA RIGHTS FRAMEWORK PARTICIPANTS, LOVELIKE'S LIABILITY IS LIMITED TO:

• (A) RECALCULATION OF CONTRIBUTION VALUE BASED ON VERIFIED PLATFORM DATA;

• (B) TECHNICAL SUPPORT FOR AI TRAINING DATA SUBMISSION FUNCTIONALITY ONLY;

• (C) APPEAL PROCESS AVAILABILITY FOR DISPUTED CONTRIBUTION ASSESSMENTS OR AI INNOVATION AWARDS;

• (D) VERIFICATION AND CORRECTION OF AI TRAINING DATA CONTRIBUTION CALCULATIONS;

• (E) REVIEW AND POTENTIAL RESTORATION OF AI CONTRIBUTORS PROGRAM ACHIEVEMENTS AFFECTED BY TECHNICAL ERRORS.

13.7. Aggregate Cap
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF LOVELIKE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EXCEED THE AMOUNT SPECIFIED BELOW:

• (a) For users holding a standard 'Loveliker' account or any other non-commercial account, Lovelike's total aggregate liability is limited to one hundred U.S. dollars (US$100).

• (b) For users holding a 'Love Creator' or 'Love Partner' account or any other commercial or monetized account, Lovelike's total aggregate liability is limited to the greater of: (i) five hundred U.S. dollars (US$500); or (ii) the total amount of fees paid by you to Lovelike during the twelve (12) month period immediately preceding the event giving rise to the claim.

THE FOREGOING LIMITATION WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY.

13.7.1. Delaware Statutory Cap
To the extent permitted by Delaware law, including 6 Del. C. § 2708 (limitation of remedies), the liability caps set forth in Section 13.7 shall be enforceable to the maximum extent permitted under Delaware law.

Delaware Courts Recognition: Delaware courts have historically enforced contractual limitation of liability provisions in commercial agreements, provided they are:

• Conspicuous (✅ All caps, separate section)

• Clear and unambiguous (✅ Defined dollar amounts)

• Not against public policy (✅ Exceptions for fraud, etc.)

13.7.2. Consumer Protection Savings Clause
Notwithstanding the foregoing, in jurisdictions where the limitation or waiver of statutory consumer protection damages is prohibited by law (including, without limitation, treble damages under Massachusetts General Laws Chapter 93A or remedies under the California Consumers Legal Remedies Act), the liability cap set forth in Section 13.7.1 shall apply exclusively to common law claims (such as breach of contract or negligence). Statutory damages shall remain available to the extent expressly provided by such applicable statutes, subject to all other limitations, exclusions, and procedural requirements set forth in this Section 13.

13.8. Exceptions to Limitation of Liability
Notwithstanding anything to the contrary in this Agreement, the limitations of liability set forth in Sections 13.1 through 13.7 shall not apply to claims directly resulting from (i) fraud, (ii) gross negligence, or (iii) willful misconduct by Lovelike.

For purposes of this Section 13.8:

• (a) 'Fraud' means intentional misrepresentation or concealment of a material fact with intent to deceive and induce reliance, resulting in actual damages. Negligent misstatement, marketing puffery, and forward-looking statements are excluded.

• (b) 'Gross Negligence' means an extreme departure from the standard of care that a reasonable person would exercise, demonstrating reckless disregard for others' safety or rights. Simple negligence and ordinary business errors are excluded.

• (c) 'Willful Misconduct' means intentional wrongdoing or intentional failure to perform a manifest duty, with knowledge that serious injury or harm is probable. Negligence, errors in judgment, and unintentional failures are excluded.

13.9. Personal Injury Carve‑Out
Nothing in this Section 13 limits or excludes liability for personal injury or death to the extent such injury or death results directly from Lovelike’s negligence, gross negligence, or willful misconduct, to the extent such limitation or exclusion is prohibited by applicable law.

13.10. GLOW Arena Digital Ecosystem Protection (⏳ NOT CURRENTLY OPERATIONAL — SUBJECT TO FUTURE ACTIVATION PER SECTION 19.1)

IF AND WHEN ACTIVATED, GLOW ARENA will operate a comprehensive gamification ecosystem using platform-specific digital assets with no monetary value outside the platform, as detailed in the official GLOW ARENA GAMIFICATION PROGRAM REGULATIONS. LOVELIKE SHALL NOT BE LIABLE FOR:

• (a) Virtual currency fluctuations within GLOW ARENA gaming systems including Love Points, Gemas, XP Points, and Glory Points;

• (b) Digital gaming asset value changes, availability modifications, or virtual item redemption adjustments;

• (c) Platform technical failures, system maintenance, or digital asset processing delays affecting user accounts;

• (d) Virtual collectibles, trophies, crowns, badges, shields, power-ups, or digital achievement value changes;

• (e) Regulatory changes affecting virtual gaming currency classification or loyalty program requirements;

• (f) Tax implications of virtual gaming transactions, digital rewards redemption, or platform engagement activities;

• (g) Loss of access to gaming accounts, virtual asset balances, or digital achievement collections;

• (h) GLOW Arena system updates, feature modifications, or gamification mechanic adjustments;

• (i) League system changes, ranking modifications, or competitive framework updates;

• (j) Challenge completions, mission progress, or special event participation affecting digital rewards.

Users acknowledge that all GLOW Arena digital assets are entertainment-only virtual benefits with no real-world monetary value, exchange capability, or guaranteed availability, operating within a closed-loop gaming and loyalty ecosystem.

14. INDEMNIFICATION

14.1 Indemnification by You. You agree to defend, indemnify, and hold harmless Lovelike, its affiliates, and their respective officers, directors, employees, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

(a) your use of and access to the Platform; (b) your breach of these Terms; (c) your violation of any third-party right; (d) any claim that your UGC caused damage; (e) products or services you sell, provide, or promote through the Platform, including product liability, counterfeit goods, failure to deliver, consumer protection violations, or regulatory noncompliance; (f) tax, customs, or sanctions violations; (g) your participation in gamification, Love Connector, or affiliate programs (including FTC disclosure compliance); (h) failure to comply with advertising, spam, telemarketing, or consumer protection laws; (i) governmental investigations/enforcement arising from your activities; (j) misuse of AIMÊ Systems or outputs (including prohibited/regulated uses) as defined in Annex V; (k) privacy/data protection violations (e.g., CCPA or equivalents), misuse of personal data or third-party lists; (l) promotion or distribution of illegal, counterfeit, or deceptive products/services/campaigns; (m) money laundering, terrorist financing, sanctions evasion, or unlawful financial activity; (n) undisclosed political advertising/lobbying/election-related activities; (o) large-scale IP violations; (p) violations of third-party service terms or API policies; (q) actions taken in your capacity as a Love Connector; (r) for Love Partners, subscription payment defaults, commission disputes, chargeback abuse, or disintermediation violations as detailed in Annex IV; (s) for Love Partners, warranty service failures, product defects, customer service inadequacies, or insolvency-related consumer harm as detailed in Annex III (when Marketplace is activated and Annex III is published per Section 1.2.4.7);(t) for Love Partners, sale of prohibited product categories, false product representations, or violation of new-product-only requirements (applicable when Marketplace is activated per Section 1.2.4.7); (u) for Love Partners, return policy violations, cancellation processing failures, inadequate consumer communication, or compliance violations as detailed in Annex II (when Marketplace is activated and Annex II is published per Section 1.2.4.7); (v) for Love Partners, state-specific consumer protection law violations, chargeback prevention failures, or dispute mediation non-compliance (including, when Marketplace is activated, obligations under Annex II and Annex III); (w) Username violations, intellectual property infringement through usernames, or misuse of platform identification systems as defined in Annex V; (x) providing false, misleading, or incomplete information during the application process or ongoing platform use; (y) for Love Creators, failure to maintain active subscription status through activity-based requirements, including promotional content creation, campaign participation, or marketplace sales achievement; (z) for Love Creators, promotional content that violates third-party rights, quality standards, or regulatory compliance; (aa) for Love Creators, misrepresentation of engagement metrics, follower authenticity, or campaign performance data; (ab) your participation in the General Referral Program (Annex VII), including any failure to comply with FTC disclosure requirements or other applicable laws; (ac) fraudulent or manipulative referral activities, including self-referrals, fake account creation, or spam distribution; (ad) misrepresentation of referral benefits, terms, or platform features to referred users; (ae) violation of third-party platform policies in connection with referral activities; (af) your participation in the GLOW ARENA Merit-Based Competitive Program (Annex VI), including any artificial activity inflation, bot usage, or manipulative behaviors designed to artificially increase scores or rankings; (ag) violation of GLOW ARENA fair play standards, integrity requirements, or competitive league guidelines as detailed in Annex VI; (ah) misrepresentation of GLOW ARENA achievements, rankings, or quarterly awards to third parties; (ai) attempts to exploit, manipulate, or circumvent GLOW ARENA scoring systems, virtual currency mechanisms, or recognition systems; (aj) violations arising from underage participation in GLOW ARENA despite absolute age restrictions; (ak) your participation in the AI Training Data Rights framework (Section 7.5 and Annex IX), including any contribution of content without proper ownership rights or authorization from copyright holders; (al) misrepresentation of content ownership status when contributing to AI training datasets; (am) fraudulent activities related to AI Contributors programs, including manipulation of contribution metrics or false claims about content quality or originality; (an) violation of third-party intellectual property rights through content contributed to AI training programs; (ao) providing false information about content sources, creation methods, or authorization status when participating in AI training data contribution; (ap) claims arising from AI-generated content based on your contributed training data, including any intellectual property infringement allegations; (aq) disputes with third parties regarding the use of AI models trained partially on your contributed content; (ar) regulatory violations or compliance issues arising from your participation in AI training data contribution programs; (as) misrepresentation of AI Innovation Awards, AI Contributors program benefits, or recognition status to third parties; (at) attempts to exploit, manipulate, or circumvent AI training data contribution systems, value assessment mechanisms, or recognition programs; (au) intellectual property claims, registrability disputes, or professional liability arising from your use of AI-generated content in commercial applications without proper legal clearance or professional consultation; (av) intellectual property infringement claims based on AI-generated content you created, modified, or commercialized through Platform AI systems; (aw) regulatory violations or professional liability arising from your failure to disclose AI assistance in content creation where required by applicable professional standards or legal requirements; and (ax) your violation of any applicable AI-related laws (including state-level AI transparency or biometric privacy laws like BIPA) or your use of AI-generated content for regulated purposes (e.g., in advertising, finance, or employment decisions); (ay) for Love Partners, bad-faith chargebacks or payment disputes on campaign funding, including all card network and payment processor fees imposed on Lovelike, administrative Chargeback Handling Fees per Annex IV Section 6A.1, any amounts Lovelike is unable to recover from Love Creators due to the Love Partner's chargeback (including the Love Creator's 85% payout per Annex IV Section 3.1(b) to the extent already disbursed), legal defense expenses incurred by Lovelike in chargeback representment proceedings, and any card network penalties, fines, or compliance costs imposed on Lovelike due to the Love Partner's chargeback activity; (az) for Love Partners, bad-faith chargebacks or payment disputes on subscription payments, including all financial liability specified in Section 2.4.5(e), card network and processor fees, administrative costs, and legal defense expenses; (az-a) for Love Partners, continued use of campaign content after content license termination due to chargeback filing per Annex IV Section 3A.4, including statutory copyright infringement damages under 17 U.S.C. Section 504 (US$750-30,000 per work infringed, or up to US$150,000 per work for willful infringement), the Love Creator's actual damages and lost profits, Lovelike's costs of enforcement, and all reasonable attorneys' fees; (az-b) for Love Partners, any claims, losses, or liabilities incurred by Lovelike or Love Creators as a result of the Love Partner's failure to follow the Platform's internal dispute resolution process (Section 6.11 and Annex IV Section 12_ before filing chargebacks with financial institutions, including but not limited to card network monitoring program fees, elevated processing rates imposed on Lovelike due to the Love Partner's chargeback volume, and any regulatory investigation or enforcement action triggered by the Love Partner's chargeback patterns; (az-c) Undisclosed political advertising, lobbying, or election-related activities conducted through mass automation or AI-generated content; (az-d) Violations of the Controlled Substances Act (21 U.S.C. § 801 et seq.) or state-controlled substances laws, including: (i) Manufacturing, distribution, or sale of controlled substances (ii) Possession with intent to distribute (iii) Sale of drug paraphernalia (iv) Prescription drug fraud or diversion (v) Operating as unlicensed pharmacy (vi) Import/export violations involving controlled substances; (az-e) Use of AI systems (including AIMÊ) to generate content related to: (i) Drug synthesis, manufacturing, or production methods (ii) Drug trafficking strategies or distribution networks (iii) Prescription fraud or pharmaceutical counterfeiting (iv) Methods to evade drug testing or law enforcement detection. (az-f) For Love Creators, participation in campaigns with chargeback risk, including:

• Acceptance of payment terms subject to final settlement;

• Authorization for clawback and recovery actions;

• Assumption of risk for Love Partner payment failures;

• Release of Lovelike from any guarantee or insurance obligation regarding campaign payments.

14.2 Indemnification by Lovelike. Lovelike shall defend you against any third-party claim, demand, suit, or proceeding ("Claim") alleging that your use of the Lovelike Platform as permitted under these Terms directly infringes a U.S. patent, copyright, or trademark of such third party. Lovelike will pay for any damages finally awarded against you or for any settlement amounts approved by Lovelike. This obligation does not apply to Claims arising from: (a) your content (UGC); (b) your violation of law or these Terms; (c) modifications to the Platform not made by Lovelike; or (d) use of the Platform in combination with products or services not provided by Lovelike. This Section 14.2 sets forth Lovelike's sole and exclusive liability and your sole and exclusive remedy for any Claim of intellectual property infringement.

15. DISPUTE RESOLUTION BY BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

15.1 Agreement to Arbitrate

You and Lovelike agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Platform, or your relationship with Lovelike (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory) will be resolved by binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services), except as set forth in Sections 15.5 (Small Claims Court Exception) and 15.13 (Intellectual Property Injunctions).

15.1.1 Delegation Clause

The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including but not limited to:

(a) Any claim that all or any part of this arbitration agreement is void, voidable, unconscionable, or illusory

(b) Any dispute about the validity of the class action waiver

(c) Any dispute about whether a particular claim is subject to arbitration

(d) Any dispute about the scope of this arbitration agreement

Exception: Only a court of competent jurisdiction (not an arbitrator) may decide challenges to the validity or enforceability of the delegation clause itself, and challenges based on unconscionability of this arbitration agreement as a whole.

This delegation clause is severable from the rest of this arbitration agreement. If a court finds this delegation clause invalid or unenforceable, the court (not an arbitrator) shall determine all issues of arbitrability.

15.1.2 Scope of Arbitration - Broad Coverage

This arbitration agreement applies to all claims and disputes, whether presently known or unknown, including but not limited to:

(a) Contract claims (breach of contract, breach of warranty, breach of implied covenant of good faith and fair dealing)

(b) Tort claims (negligence, gross negligence, fraud, intentional or negligent misrepresentation, defamation, invasion of privacy)

(c) Statutory claims under federal, state, or local law (including consumer protection laws, privacy laws, civil rights laws, intellectual property laws)

(d) Constitutional claims

(e) Claims arising before, during, or after the termination of these Terms or your account

(f) Claims related to the validity, enforceability, interpretation, or performance of these Terms

(g) Claims related to advertising, marketing, promotional materials, or communications

(h) Claims related to data privacy, data security, data breaches, or unauthorized access

(i) Claims related to intellectual property (copyright, trademark, patent, trade secret), except as provided in Section 15.13

(j) Claims related to payment, billing, refunds, subscriptions, or fees

(k) Claims related to your use or inability to use the Platform

(l) Claims related to content moderation, account suspension, or account termination

(m) Claims related to GLOW ARENA (scoring, ranking, rewards, eligibility)

(n) Claims related to the referral program (commissions, payments, eligibility)

(o) Claims related to third-party relationships (brands, influencers, other users)

(p) Any other claims arising from your relationship with Lovelike

Exceptions to arbitration are ONLY those explicitly stated in Sections 15.5 (Small Claims Court) and 15.13 (Intellectual Property Injunctions).

15.1.3 Waiver of Right to Sue in Court and Jury Trial

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND LOVELIKE WAIVE THE RIGHT TO SUE EACH OTHER IN COURT BEFORE A JUDGE OR JURY (except as provided in Sections 15.5 and 15.13).

You and Lovelike agree that all covered disputes will be resolved exclusively through individual arbitration, except for the narrow exceptions listed above.

This waiver of jury trial applies even if:

(a) You are a consumer

(b) The amount in controversy is small

(c) Arbitration may be more expensive than court litigation

(d) Discovery in arbitration is more limited than in court

15.1.4 Applicable to All Users

This arbitration agreement applies to:

(a) Individual users (influencers, creators, content creators, consumers using the Platform for personal or professional purposes)

(b) Business users (brands, agencies, companies, business entities)

(c) Visitors to the Lovelike website (even if you do not create an account)

(d) Former users whose accounts have been terminated or closed

15.1.5 Survival

This arbitration agreement:

(a) Survives the termination or expiration of these Terms

(b) Survives the closure, suspension, or deletion of your account

(c) Survives your cessation of use of the Platform

(d) Survives any bankruptcy, insolvency, or reorganization of either party

(e) Survives any sale, merger, acquisition, or transfer of Lovelike's business or assets

(f) Survives any modification or amendment to these Terms (subject to Section 15.15)

(g) Remains in effect indefinitely for all claims arising during or related to your use of the Platform

15.2 Class Action Waiver and Prohibition on Representative Actions

15.2.1 Individual Basis Only - NO Class Actions

YOU AND LOVELIKE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR PARTICIPANT IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

This means:

(a) No class actions in court or arbitration

(b) No class arbitrations

(c) No collective actions

(d) No consolidated proceedings involving multiple claimants

(e) No representative actions

(f) No joinder of parties except you and Lovelike

15.2.2 Arbitrator Authority Limited to Individual Relief

The arbitrator may:

(a) Award relief (including monetary damages, injunctive relief, and declaratory relief) ONLY to you individually

(b) Award relief ONLY to remedy your individual injury

(c) Issue orders or injunctions ONLY that benefit you individually, not other users or the general public

The arbitrator may NOT:

(a) Consolidate claims of multiple persons or entities

(b) Preside over any form of class, collective, consolidated, or representative proceeding

(c) Award relief to, or issue orders benefiting, anyone other than you and Lovelike

(d) Certify a class for any purpose

(e) Issue rulings with precedential effect on persons other than you and Lovelike

15.2.3 Severability of Class Action Waiver

The class action waiver is a material, bargained-for term of this arbitration agreement.

If any court or arbitrator determines that the class action waiver in Section 15.2.1 or 15.2.2 is void, unenforceable, or invalid for any reason, then:

(a) The entire arbitration agreement (all of Section 15_ is void and unenforceable

(b) Any class, collective, consolidated, or representative claims must be brought in court (not arbitration)

(c) Individual claims not suitable for class treatment must still be brought in arbitration

Alternatively, if severance is permitted by law:

(a) The class action waiver shall be severed from this arbitration agreement

(b) Class, collective, or representative claims must be litigated in court subject to Section 20.12 (Exclusive Forum)

(c) Individual claims must still be arbitrated under the remaining provisions of Section 15

The choice between these two alternatives shall be made by Lovelike in its sole discretion.

15.2.4 Knowing and Voluntary Waiver

BY ACCEPTING THESE TERMS, YOU ACKNOWLEDGE:

(a) You have read and understand this class action waiver

(b) You understand that class actions and representative actions allow multiple persons to pool resources, share costs, and aggregate small claims that might not be economically viable individually

(c) You understand that by waiving class action rights, you may receive less compensation than you might in a class action

(d) You understand that this waiver applies even if individual arbitration may be more expensive or less convenient than participating in a class action

(e) Lovelike has advised you to consult with an independent attorney before accepting this waiver

(f) You are voluntarily and knowingly agreeing to this waiver as a condition of using the Platform

(g) This waiver is a material term of these Terms, and Lovelike would not provide access to the Platform without this waiver

15.2.5 Arbitration Training Video

Lovelike provides an optional 3-minute video explaining arbitration, class action waiver, and your opt-out rights at: www.lovelike.ai/terms. While viewing this video is optional, we strongly encourage all users to watch it before accepting these Terms.

15.3 Governing Law

15.3.1 Federal Arbitration Act

This arbitration agreement is governed by and shall be interpreted under the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (FAA), which preempts state law with respect to arbitration.

Any dispute about the applicability or interpretation of the FAA shall be resolved by the arbitrator (or by a court if the delegation clause is invalid).

15.3.2 Substantive Law

The substantive law governing the merits of the dispute (non-arbitration issues) shall be determined by the arbitrator using conflict of law principles.

Subject to the arbitrator's determination, the parties expect that Delaware substantive law will apply as specified in Annex V (Choice of Law), except where federal law preempts (e.g., Telephone Consumer Protection Act, Digital Millennium Copyright Act, Americans with Disabilities Act, Fair Credit Reporting Act).

15.4 Arbitration Rules and Procedures

15.4.1 JAMS Administration

All arbitrations under this agreement shall be administered by JAMS (Judicial Arbitration and Mediation Services) under the following rules:

(a) For claims under $250,000: JAMS Streamlined Arbitration Rules and Procedures (current version available at https://www.jamsadr.com/rules-streamlined-arbitration/)

(b) For claims of $250,000 or more: JAMS Comprehensive Arbitration Rules and Procedures (current version available at https://www.jamsadr.com/rules-comprehensive-arbitration/)

The version of the JAMS rules in effect at the time the arbitration is initiated shall govern, except where those rules conflict with this arbitration agreement, in which case this arbitration agreement controls.

15.4.2 Alternative Arbitration Provider

If JAMS is unavailable, unwilling, or unable to administer the arbitration for any reason:

(a) The parties shall mutually agree on an alternative arbitration provider (AAA, CPR, or another nationally recognized provider) within 30 days

(b) If the parties cannot agree within 30 days, either party may petition a court of competent jurisdiction in Wilmington, Delaware to appoint an arbitration provider

(c) The alternative provider shall apply rules substantially similar to the JAMS rules, modified to the extent necessary to comply with this arbitration agreement

15.4.3 Initiating Arbitration - Procedure

To initiate arbitration, you must:

(a) Complete and submit a Demand for Arbitration to JAMS in accordance with JAMS rules (available at https://www.jamsadr.com/submit/)

(b) Simultaneously send a copy of the Demand for Arbitration to Lovelike at:

Lovelike Inc.
Attn: Legal Department - Arbitration
Email: support@lovelike.ai

(c) The Demand for Arbitration must include:

• Your full legal name, Lovelike username, and account email address
• Your mailing address and telephone number
• A detailed written description of the facts supporting each claim
• A description of the legal basis for each claim
• The specific relief sought, including a calculation of monetary damages (if any)
• A statement of whether you consent to a telephone or videoconference hearing, or require an in-person hearing
• Copies of all documents supporting your claims

(d) Incomplete demands may be rejected by JAMS or Lovelike, and you may be required to cure deficiencies before the arbitration proceeds.

15.4.4 Arbitrator Selection

(a) The arbitration shall be decided by one (1) neutral arbitrator.

(b) The arbitrator must be:

• A retired federal or state judge, OR
• A licensed attorney with at least ten (10) years of experience practicing law in the area of law relevant to the dispute (e.g., commercial law, consumer law, intellectual property law)

(c) Selection Process:

• Within fourteen (14) days of the Demand for Arbitration being filed, the parties shall attempt to mutually agree on an arbitrator from the JAMS panel
• If the parties cannot agree within fourteen (14) days, each party may strike arbitrators from a JAMS-provided list, and JAMS shall appoint an arbitrator from the remaining names using its standard procedures

(d) Either party may challenge an arbitrator for cause (e.g., bias, conflict of interest, lack of required qualifications) in accordance with JAMS rules. The challenge shall be decided by JAMS.

15.4.5 Venue and Hearing Location

(a) Default Venue - Wilmington, Delaware:

Unless you qualify for the Individual User Exception or Small Business Entity Exception below, the arbitration shall take place in Wilmington, Delaware.

(b) Individual User Exception - County of Residence:

If you are an "individual user" AND you reside more than 100 miles from Wilmington, Delaware, then:

• The arbitration shall take place in the county where you reside at the time the arbitration is initiated, OR
• At your option, by telephone or videoconference

For purposes of this Section, "individual user" means:

• A natural person (not a business entity) using the Platform, regardless of whether you earn money through the Platform
• This includes consumers, influencers, content creators, and individuals participating in revenue-sharing programs

You are NOT an "individual user" if:

• You are a registered business entity (LLC, corporation, partnership)
• You are acting on behalf of a brand, agency, or company
• You have signed a separate commercial agreement with Lovelike

(c) Small Business Entity Exception:

If you are a "small business entity" AND you are located more than 100 miles from Wilmington, Delaware, then the arbitration shall take place in the county where your principal place of business is located OR by telephone or videoconference.

"Small business entity" means a business entity (LLC, corporation, sole proprietorship, partnership) that:

• Has annual gross revenue from the Platform of less than $100,000 in the prior calendar year, OR
• Has fewer than five (5) employees

(d) Large Business Entities:

If you are a business entity that does NOT qualify as a "small business entity" (revenue ≥ $100,000 or ≥ 5 employees), the arbitration shall take place in Wilmington, Delaware (no exception).

15.4.6 Hearing Format

(a) For claims under $10,000:

The arbitration shall be conducted based on written submissions only (no hearing), UNLESS you request a telephonic, videoconference, or in-person hearing. If you request a hearing, the arbitrator shall grant it.

(b) For claims of $10,000 or more:

The arbitrator shall determine whether the hearing will be:

• In-person at the venue specified in Section 15.4.5
• By telephone or videoconference
• By written submissions only (if both parties agree)

The arbitrator shall consider the amount in controversy, the complexity of the issues, the convenience of the parties, and the relative costs when deciding the hearing format.

(c) Either party has the right to request an in-person hearing for claims of $25,000 or more. The arbitrator shall grant such requests unless in-person hearings are not feasible due to extraordinary circumstances (e.g., pandemic, natural disaster).

15.4.7 Discovery

(a) Discovery in arbitration is more limited than in court litigation.

(b) Standard Discovery:

The parties are entitled to the following discovery:

• Document Requests: Each party may serve up to ten (10) requests for documents that are directly relevant to the claims or defenses
• Interrogatories: Each party may serve up to five (5) written interrogatories
• Depositions: Each party may take one (1) deposition of an opposing party or key witness, not to exceed four (4) hours

(c) Additional Discovery:

The arbitrator may permit additional discovery upon a showing of substantial need and that the discovery is not unreasonably cumulative or burdensome.

(d) Timing:

All discovery must be completed within ninety (90) days of the arbitrator's appointment, unless the arbitrator extends this deadline for good cause.

15.4.8 Dispositive Motions

(a) Either party may file a motion to dismiss or motion for summary judgment in accordance with JAMS rules.

(b) The arbitrator shall apply the standards for such motions used by federal courts under the Federal Rules of Civil Procedure (FRCP 12(b)(6) for motions to dismiss; FRCP 56 for summary judgment).

(c) Motions must be filed within sixty (60) days of the arbitrator's appointment, unless the arbitrator grants an extension.

15.4.9 Arbitration Decision and Award

(a) The arbitrator shall issue a written decision that includes:

• Findings of fact
• Conclusions of law
• An explanation of the award (including calculation of damages, if any)

(b) The arbitrator's decision is final and binding on both parties, subject only to limited judicial review under the FAA (9 U.S.C. § 10).

(c) Timeline: The arbitrator should issue the final award within thirty (30) days after the hearing concludes (or after final written submissions are received), unless additional time is needed due to the complexity of the case.

(d) Either party may seek confirmation, modification, or vacatur of the arbitral award in a court of competent jurisdiction as permitted by the FAA.

15.4.10 Arbitrator Authority and Limitations

The arbitrator SHALL have authority to:

(a) Award any relief that would be available in court under applicable law, including:

• Compensatory damages
• Statutory damages (where authorized by statute)
• Injunctive relief (individual only - see Section 15.12)
• Declaratory relief
• Specific performance
• Restitution or disgorgement

(b) Award attorneys' fees and costs only as provided in Section 15.9.3

(c) Issue reasoned written decisions with findings of fact and conclusions of law

(d) Resolve all disputes about arbitrability, jurisdiction, and procedural issues (subject to Section 15.1.1)

(e) Apply applicable substantive law and rules of evidence (in the arbitrator's discretion)

The arbitrator SHALL NOT have authority to:

(a) Award punitive or exemplary damages EXCEPT where specifically authorized by applicable statute, and subject to any statutory caps or limitations

(b) Award relief to, or on behalf of, anyone other than you individually

(c) Preside over, or certify, any class, collective, or representative proceeding

(d) Consolidate claims of multiple persons without the express written consent of all parties

(e) Issue "public injunctions" (injunctions benefiting the general public or persons other than you) - see Section 15.12

(f) Award pre-judgment interest at a rate exceeding the applicable federal judgment rate (unless a statute mandates a different rate)

(g) Award non-economic damages (e.g., emotional distress, pain and suffering) exceeding $100,000, unless you provide expert testimony, medical documentation, or other substantial evidence supporting such damages

15.5 Small Claims Court Exception

15.5.1 Right to Sue in Small Claims Court

Notwithstanding the arbitration agreement in Section 15.1, either you or Lovelike may bring an individual action in small claims court instead of arbitration if the claim:

(a) Falls within the jurisdictional limits of the small claims court (typically 5,000to5,000 to 5,000to12,500, depending on the state)

(b) Is brought and remains in small claims court (if the case is removed or appealed to a court of general jurisdiction, it must be transferred to arbitration)

(c) Seeks only individual relief (not class, collective, or representative relief)

15.5.2 Venue for Small Claims Court

(a) If you are an individual user: You may bring the small claims action in the county where you reside.

(b) If Lovelike initiates small claims: Lovelike may bring the action in the county where you reside OR in New Castle County, Delaware (Lovelike's choice).

15.5.3 Class Action Waiver Applies

The class action waiver in Section 15.2 applies to small claims court. You may bring only individual claims in small claims court, not class or representative claims.

15.6 Mass Filing Protocol

If twenty-five (25) or more similar arbitration demands are filed against Lovelike within any 180-day period by or with the assistance of the same law firm, group of law firms, or coordinated organization ("Mass Filings"), the following protocol shall apply:

15.6.1 Invocation of Mass Filing Protocol

Lovelike may invoke this Mass Filing Protocol by providing written notice to:

(a) All claimants' counsel of record

(b) JAMS (or the applicable arbitration provider)

(c) All individual claimants (at the email addresses provided in their Demands for Arbitration)

15.6.2 Bellwether Proceedings - Stage One

(a) Upon invocation of the Mass Filing Protocol, all Mass Filings shall be stayed EXCEPT for ten (10) "bellwether" arbitrations.

(b) Bellwether Selection (within 30 days):

• Five (5) bellwether cases shall be selected by claimants' counsel
• Five (5) bellwether cases shall be selected by Lovelike
• If the parties cannot agree on a methodology for selecting representative cases within 14 days, JAMS shall facilitate the selection process

(c) Only the ten (10) bellwether arbitrations shall proceed to hearing and final award. All other Mass Filings remain stayed.

(d) The bellwether arbitrations shall be conducted on an expedited basis:

• Discovery limited to: 5 document requests, 3 interrogatories, 1 deposition per side (4 hours maximum)
• Hearings to be concluded within 120 days of bellwether selection
• Final awards to be issued within 45 days of hearing conclusion

15.6.3 Global Mediation - Stage Two

(a) Within sixty (60) days after the last bellwether award is issued, the parties shall participate in a single global mediation to attempt to resolve all remaining stayed Mass Filings.

(b) The mediator shall be:

• Mutually agreed upon by the parties, OR
• If no agreement within 10 days, selected by JAMS from its panel of mediators

(c) The mediation shall take place in Wilmington, Delaware (or by videoconference).

(d) Each side shall bear its own costs of mediation. JAMS mediator fees shall be split equally (50/50) between claimants (collectively) and Lovelike.

(e) Both sides must participate in the mediation in good faith with authority to settle.

15.6.4 Resolution of Remaining Cases - Stage Three

(a) If global settlement is NOT reached within 90 days after the mediation:

• The stayed Mass Filings shall be processed in groups of ten (10) arbitrations at a time
• Lovelike shall select which ten (10) cases proceed next
• Each group of ten (10) shall follow the same expedited procedures as the bellwethers
• After each group of ten (10) is resolved, the parties shall engage in another global mediation attempt (30-day window)
• This process repeats until all Mass Filings are resolved or settled

(b) Automatic Activation: If Lovelike does not activate the next group of ten (10) cases within eighteen (18) months of the last award, the stayed claimants may petition JAMS to activate their cases.

(c) Maximum Duration Escape Valve: If the Mass Filing Protocol process extends beyond twenty-four (24) months from the date of invocation without resolution of a claimant's case, that claimant may elect to:

• Proceed with individual arbitration outside the Mass Filing Protocol, OR
• If eligible, file in small claims court under Section 15.5

This escape valve ensures claimants are not indefinitely delayed in pursuing their claims.

15.6.5 Fees for Stayed Cases

(a) JAMS filing fees for stayed cases are NOT due until the case is activated (selected for arbitration).

(b) Statute of limitations is tolled for all stayed Mass Filings from the date the Mass Filing Protocol is invoked until the case is activated or dismissed.

(c) No pre-judgment interest accrues during the stay period.

15.6.6 Prohibition on Duplicative Filings

(a) If you are part of a Mass Filing, you may NOT:

• File a separate individual arbitration on the same claims while the Mass Filing Protocol is pending
• File a lawsuit in court on the same claims (unless permitted under Sections 15.5 or 15.13)
• Participate in multiple Mass Filings on the same subject matter

(b) Violation: Lovelike may move to dismiss or stay all of your duplicative arbitrations and lawsuits. You may be required to pay Lovelike's reasonable attorneys' fees incurred in addressing the duplicative filings.

15.6.7 Counsel Certification

Counsel representing claimants in Mass Filings must provide a written certification to JAMS and Lovelike within 14 days of filing, certifying:

(a) Counsel has conducted a reasonable pre-filing investigation of each claim in accordance with Federal Rule of Civil Procedure 11

(b) Each claimant has authorized the filing and signed a retainer agreement

(c) The claims are not frivolous and are not filed for an improper purpose (e.g., harassment, delay)

(d) Counsel has provided each claimant with a copy of this Section 15 and advised them of the consequences of arbitration

(e) Counsel will comply with this Mass Filing Protocol

Failure to provide this certification may result in dismissal of the Mass Filings and an award of attorneys' fees to Lovelike.

15.6.8 Bellwether Results - Persuasive but Not Binding

Bellwether arbitration results are persuasive but NOT binding on stayed cases. Each case will be decided on its own merits. Lovelike is not estopped or collaterally barred by bellwether results.

15.6.9 Confidentiality - Limited Exception for Mass Filings

Notwithstanding Section 15.10 (Confidentiality):

(a) Bellwether awards may be shared among claimants' counsel and claimants within the same Mass Filing for settlement evaluation purposes only

(b) Bellwether awards may NOT be disclosed publicly or to persons outside the Mass Filing

(c) Aggregate settlement data (e.g., "average settlement value") may be shared within the Mass Filing only

15.7 Opt-Out Right - Limited 30-Day Window

15.7.1 Who May Opt Out

If you are a NEW user creating a Lovelike account for the first time on or after November 6, 2025, you have a one-time right to opt out of this arbitration agreement (Sections 15.1 through 15.14) and the class action waiver (Section 15.2).

Existing users who accepted prior versions of these Terms do NOT have a new opt-out right, except as provided in Section 15.15.2 (material changes).

15.7.2 Opt-Out Deadline - Strict 30-Day Window

You must opt out within thirty (30) calendar days of the date you first created your Lovelike account or first accepted these Terms (whichever is earlier).

The opt-out must be postmarked (if mailed) or received (if emailed) within the 30-day period. Late opt-outs will be rejected, and you will be bound by the arbitration agreement.

15.7.3 How to Opt Out - Two Methods

You may opt out by EITHER:

Method 1: Email (Preferred)

Send an email to: support@lovelike.ai; Subject: Arbitration-Optout

Include ALL of the following information:

• Subject line: "Arbitration Opt-Out"
• Your full legal name
• Your Lovelike username
• Your account email address
• The date you created your account
• The statement: "I opt out of the arbitration agreement and class action waiver in Section 15 of the Lovelike Terms of Service."
• The opt-out must be sent from the email address associated with your Lovelike account

OR

Method 2: U.S. Mail

Send a signed letter via U.S. Mail to:

Lovelike Inc.
Attn: Legal Department - Arbitration Opt-Out
8 The Green, Suite A
Dover, DE 19901, USA

Include ALL of the following information:

• Your full legal name
• Your Lovelike username
• Your account email address
• The date you created your account
• The statement: "I opt out of the arbitration agreement and class action waiver in Section 15 of the Lovelike Terms of Service."
• Your handwritten signature

15.7.4 Confirmation of Opt-Out

Lovelike will send email confirmation of your opt-out within thirty (30) business days if your opt-out is valid and timely.

If you do not receive confirmation within 30 business days, your opt-out may have been invalid or untimely. You should contact support@lovelike.ai to inquire (within 60 days of sending your opt-out).

15.7.5 Effect of Valid Opt-Out

If you validly opt out:

(a) Sections 15.1 through 15.14 (arbitration agreement) do NOT apply to you

(b) Section 15.2 (class action waiver) does NOT apply to you

(c) You may sue Lovelike in court, subject to Section 20.12 (Exclusive Forum - Delaware courts)

(d) You may participate in class action lawsuits against Lovelike

(e) Section 20.8 (Jury Trial Waiver) does NOT apply to you

(f) All other Terms remain in full force and effect

15.7.6 Effect of No Opt-Out or Invalid Opt-Out

If you do NOT opt out, or your opt-out is late, incomplete, or invalid:

(a) You are permanently bound by the arbitration agreement and class action waiver

(b) You permanently waive your right to sue Lovelike in court (except as provided in Sections 15.5 and 15.13)

(c) You permanently waive your right to a jury trial

(d) You permanently waive your right to participate in class actions

This waiver cannot be revoked after the 30-day opt-out period expires.

15.7.7 Opt-Out Does Not Affect Other Users

Your decision to opt out does not affect any other user's agreement to arbitrate. Other users remain bound by the arbitration agreement even if you opt out.

15.7.8 No Retaliation

Lovelike will not terminate your account, deny you access to the Platform, or otherwise retaliate against you solely because you opted out of arbitration.

Users who opt out remain eligible for all Platform features, including:

• GLOW ARENA participation
• Lovelike Pro subscription
• Referral program
• All revenue-sharing programs

15.7.9 GLOW ARENA Disputes - Opt-Out Users

For users who validly opted out of arbitration, disputes related to GLOW ARENA scoring, ranking, and rewards may be brought in small claims court (if within jurisdictional limits) OR in a court of competent jurisdiction under Section 20.12 (Exclusive Forum).

15.8 Representative Claims - Limited Applicability

15.8.1 Non-Applicability

This Platform does not employ users. Influencers, content creators, and other users are not employees or independent contractors of Lovelike for purposes of labor and employment laws.

Therefore, representative claims under employment-related statutes (including but not limited to California Private Attorneys General Act (PAGA), California Labor Code, Fair Labor Standards Act) are generally not applicable to disputes arising from your use of the Platform.

15.8.2 PAGA Claims (California Residents Only)

Consistent with Viking River Cruises, Inc. v. Moriana, 596 U.S. ___ (2022):

(a) Individual PAGA claims (civil penalties sought on behalf of yourself only) must be arbitrated under this Section 15.

(b) Representative PAGA claims (civil penalties sought on behalf of other aggrieved employees or users) may NOT be arbitrated and must be brought in court, if applicable.

(c) If a court determines that you have standing to bring representative PAGA claims, such claims must be brought in the Superior Court of California, in the county where you reside, and are NOT subject to the Delaware forum selection clause in Section 20.12.

(d) The arbitrator (not a court) shall decide threshold issues of whether PAGA applies to your relationship with Lovelike and whether you qualify as an "aggrieved employee" under PAGA.

(e) You must first arbitrate your individual PAGA claims to a final award before bringing representative PAGA claims in court.

15.8.3 Other Representative Claims (Future Determination)

If any court or arbitrator determines that representative claims under other labor, employment, or consumer protection laws apply to your relationship with Lovelike:

(a) Individual claims for your own damages must be arbitrated under this Section 15

(b) Representative claims on behalf of other persons may be brought in court (NOT arbitration) in accordance with applicable law

(c) Venue for representative claims: You must bring representative claims in a court of competent jurisdiction in the state where you reside (not Delaware), unless federal law requires otherwise

(d) You must first arbitrate your individual claims to a final award before bringing representative claims in court

(e) Standing requirement: You may bring representative claims only if the arbitrator found in your favor on at least one individual claim

15.9 Costs and Fees of Arbitration

15.9.1 JAMS Filing Fees — Allocation of Costs

(a) General Rule — Business Users (Love Partners and Business Entities).

Love Partners, business entities (LLCs, corporations, partnerships), and any User who registered using a business EIN or who maintains a commercial account are solely responsible for paying ALL JAMS filing fees, arbitrator compensation, and administrative costs associated with arbitration. Lovelike does NOT subsidize, advance, or reimburse any arbitration costs for business users.

(b) Individual Users (Love Creators and Individual Lovelikers) — Filing Fee Subsidy for Small Claims.

For individual Users (natural persons who are not acting on behalf of a business entity) whose total claim amount is ten thousand U.S. dollars (US$10,000) or less:

(i) Lovelike will pay the JAMS filing fee on behalf of the individual User (currently $250 for consumer claims under $10,000 under the JAMS Streamlined Rules). This subsidy applies ONLY to the initial JAMS filing fee and does NOT cover arbitrator hourly rates, hearing fees, or other administrative costs;

(ii) The individual User remains responsible for all other arbitration costs, including arbitrator compensation, hearing room fees (if in-person), and travel expenses;

(iii) This filing fee subsidy applies ONLY if the claim is brought in good faith and is not frivolous, duplicative, or filed for an improper purpose. If the arbitrator determines that the claim was frivolous or brought in bad faith, the User shall reimburse Lovelike for the filing fee and Lovelike's reasonable attorneys' fees;

(iv) This subsidy is available ONE TIME per User per calendar year. Additional claims within the same calendar year are subject to the general rule in subsection (a).

(c) Claims Over $10,000 — All Users.

For ALL Users (regardless of account type) whose total claim amount exceeds US$10,000, the User is solely responsible for ALL JAMS filing fees, arbitrator compensation, and administrative costs. Lovelike does NOT subsidize any arbitration costs for claims over $10,000.

(d) Payment Timing.

Payment for all arbitration costs is generally due to JAMS per the JAMS fee schedule. If the User fails to pay required fees, the hearing may be postponed or canceled, and the User's claims may be dismissed for failure to prosecute.

(e) No Additional Fee Waiver from Lovelike.

Except as expressly provided in subsection (b) above, Lovelike does NOT offer fee waivers, payment plans, or financial assistance for arbitration costs. Any request for additional fee relief must be directed to JAMS directly through their standard procedures. Lovelike has no involvement in JAMS fee waiver determinations.

(f) Cost Estimates.

Users should budget approximately $400–$650 per hour for arbitrator fees, plus JAMS administrative fees ranging from $750–$5,000 depending on claim amount. Total arbitration costs typically range from $5,000–$25,000+ per case. These estimates are provided for informational purposes only and do not constitute a guarantee of actual costs.

(g) Small Claims Alternative.

Given the potential cost burden of arbitration, Users with claims under $10,000 are strongly encouraged to consider the Small Claims Court exception in Section 15.5 if available in their jurisdiction, which may be more cost-effective than arbitration.

15.10 Confidentiality of Arbitration Proceedings

15.10.1 Confidentiality Obligation

All arbitration proceedings under this agreement, including but not limited to the Demand for Arbitration, all submissions, evidence, testimony, discovery, orders, decisions, and awards, are CONFIDENTIAL.

You and Lovelike agree to keep all aspects of the arbitration confidential and not to disclose any confidential information to third parties, except as expressly permitted in Section 15.10.2.

15.10.2 Permitted Disclosures - Limited Exceptions

You may disclose confidential arbitration information ONLY in the following circumstances:

(a) To your attorneys, who are bound by attorney-client privilege and professional duties of confidentiality

(b) To your accountants or tax advisors, who are bound by professional duties of confidentiality, for the purpose of tax reporting or financial planning

(c) To your spouse or domestic partner, if necessary to obtain their consent for settlement, provided they agree to keep the information confidential

(d) To the extent necessary to enforce or challenge the arbitration award in court (e.g., in a motion to confirm, vacate, or modify the award under 9 U.S.C. § 9-11)

(e) To comply with a valid subpoena, court order, or other legal process compelling disclosure, provided that you:

• Promptly notify Lovelike of the subpoena or court order
• Give Lovelike a reasonable opportunity to object or seek a protective order
• Disclose only the minimum information necessary to comply

(f) With Lovelike's prior written consent (which Lovelike may grant or withhold in its sole discretion)

(g) As required by law (e.g., IRS reporting requirements for settlements)

(h) Good-faith reports to government agencies (including FTC, FCC, state attorneys general, EEOC, Department of Labor, state labor departments, NLRB, SEC, consumer protection agencies, or other regulatory agencies) regarding suspected violations of law, which are protected under federal and state whistleblower statutes and cannot be prohibited by private agreement

(i) Communications with government agencies in response to official inquiries, investigations, or subpoenas

(j) Testimony in government investigations, administrative proceedings, or court proceedings when compelled by subpoena or court order

Nothing in this confidentiality provision prohibits or restricts you from:

• Filing a charge or complaint with the EEOC, NLRB, SEC, FTC, or other government agency
• Communicating with government agencies about potential legal violations
• Participating in government investigations or proceedings
• Exercising rights under Section 7 of the National Labor Relations Act
• Making protected disclosures under federal or state whistleblower protection laws
• Reporting suspected criminal activity to law enforcement

(k) Nothing in this confidentiality provision prohibits you from:

• Posting general, non-confidential information about your experience with the Platform (provided such posts do not disclose the existence, contents, or outcome of arbitration proceedings);

• Sharing your personal opinions about Lovelike (provided such opinions do not reveal confidential arbitration information);

• Warning other consumers about potential issues (provided such warnings do not disclose arbitration proceedings).

(l) This confidentiality provision applies ONLY to:

• Specific arbitration proceedings (demands, submissions, hearings, awards);

• Confidential business information exchanged during arbitration.

It does NOT prohibit general discussion of your experience with the Platform outside the context of arbitration.

However, you may not publicly disclose arbitration proceedings on social media, review sites, or other public forums except as required by subpoena or court order.

15.10.3 Prohibited Disclosures

You may NOT disclose the existence, contents, or results of the arbitration through:

(a) Social media (Facebook, X/Twitter, Instagram, TikTok, LinkedIn, YouTube, etc.)

(b) Online reviews (Yelp, Trustpilot, Google Reviews, Better Business Bureau, etc.)

(c) Consumer complaint websites (Ripoff Report, ComplaintsBoard, etc.)

(d) Press releases or media statements

(e) Blog posts, articles, podcasts, or videos

(f) Public forums, message boards, or discussion groups

(g) Disclosure to friends, family members (other than spouse/domestic partner as permitted above), or colleagues (unless they are your attorneys or covered by another exception)

(h) Court filings in unrelated cases

This prohibition applies even after the arbitration is concluded and even if you prevailed and recovered an award.

15.10.4 Remedies for Breach of Confidentiality

Breach of the confidentiality obligations in this Section 15.10 (specifically the prohibited disclosures in Section 15.10.3, NOT the permitted whistleblower disclosures in Section 15.10.2) is a material breach of these Terms and may result in:

(a) Injunctive Relief:

Lovelike may seek an immediate temporary restraining order (TRO), preliminary injunction, or permanent injunction in a court of competent jurisdiction to:

• Prevent further disclosure
• Require you to remove or retract any public disclosures (e.g., delete social media posts, remove online reviews)

You must comply with such orders within 24 hours of notice.

(b) Liquidated Damages:

Because the harm from breach of confidentiality is difficult to calculate, you agree to pay Lovelike liquidated damages for breach of confidentiality as follows:

• First breach: 500•Eachsubsequentbreach:500 • Each subsequent breach: 500•Eachsubsequentbreach:250 per breach
• Maximum total: $5,000

Each separate disclosure constitutes a separate breach. For example:

• One social media post = 500•Postingonthreedifferentplatforms=500 • Posting on three different platforms = 500•Postingonthreedifferentplatforms=1,000 (first breach 500+twoadditionalbreachesat500 + two additional breaches at 500+twoadditionalbreachesat250 each)
• Posting multiple times on the same platform = $250 per additional post after the first

These amounts represent a reasonable estimate of Lovelike's damages and are NOT penalties.

(c) Actual Damages:

If Lovelike's actual damages exceed the liquidated damages cap of $5,000, Lovelike may seek its actual damages caused by your breach instead of liquidated damages, including:

• Harm to Lovelike's reputation and brand
• Lost business or customers
• Costs of crisis management, public relations, or reputation repair
• Any other provable damages

(d) Attorneys' Fees and Costs:

If Lovelike prevails in enforcing the confidentiality provisions, Lovelike shall recover its reasonable attorneys' fees and costs incurred.

(e) Contempt:

If you breach confidentiality in violation of an arbitrator's order or court order, you may be held in contempt and subject to additional sanctions.

(f) No Retaliation for Whistleblowing:

Lovelike will NOT seek liquidated damages, injunctive relief, or any other remedy against you for making good-faith reports to government agencies as permitted under Section 15.10.2(h)-(j), even if those reports reference the arbitration. This protection applies only to communications with government agencies, not public disclosures on social media or review sites.

15.10.5 Confidentiality Survives Forever

The confidentiality obligations in this Section 15.10 survive:

(a) Conclusion of the arbitration

(b) Termination of these Terms

(c) Termination or deletion of your account

(d) Payment or satisfaction of the arbitration award

(e) Any other event

There is no expiration date. The confidentiality obligation is perpetual.

15.10.6 Exception - Mass Filings

In Mass Filings under Section 15.6, bellwether results may be shared among counsel and claimants within the same Mass Filing for settlement purposes, as provided in Section 15.6.9.

However, bellwether results may NOT be disclosed publicly or to persons outside the Mass Filing.

15.11 Pre-Arbitration Informal Dispute Resolution - Encouraged but Not Required

15.11.1 Informal Negotiation - Optional

Before filing arbitration, we encourage (but do not require) you to contact Lovelike to attempt to resolve the dispute informally.

Informal resolution may save both parties time and money.

15.11.2 How to Initiate Informal Resolution

To attempt informal resolution, send a written notice describing the dispute to:

Lovelike Inc.
Email: support@lovelike.ai

Attn: Legal Department - Subject:Dispute Resolution

Your notice should include:

• Your name, username, and account email
• A description of the dispute
• The facts supporting your position
• The relief you are seeking (including a specific dollar amount, if applicable)
• Any supporting documents

15.11.3 Lovelike's Response

Lovelike will make a good-faith effort to respond to your informal dispute notice within thirty (30) days, but Lovelike has no obligation to do so.

If Lovelike does not respond, or if the parties cannot resolve the dispute informally, you may proceed to arbitration.

15.11.4 No Tolling of Statute of Limitations

Engaging in informal dispute resolution does NOT toll (pause) the statute of limitations or any other filing deadlines.

If you are concerned about a deadline, you should file your arbitration Demand even while attempting informal resolution.

15.11.5 Confidentiality of Settlement Discussions

All communications during informal dispute resolution are confidential settlement negotiations and are inadmissible in arbitration or court under Federal Rule of Evidence 408 and applicable state law equivalents.

15.12 Injunctive Relief - Individual Injunctions Only

15.12.1 Individual Injunctive Relief Permitted in Arbitration

The arbitrator may award individual injunctive relief or other equitable relief to you, but ONLY if:

(a) The injunction benefits you individually and does not benefit other users or the general public

(b) Monetary damages would be inadequate to compensate you for the harm

(c) The injunction is necessary to prevent irreparable harm to you

Examples of PERMITTED individual injunctive relief:

• An order requiring Lovelike to reinstate your account
• An order requiring Lovelike to correct your GLOW ARENA score or ranking
• An order requiring Lovelike to pay you specific amounts owed under these Terms
• An order requiring Lovelike to stop specific conduct directed at you personally

15.12.2 Public Injunctive Relief - NOT Permitted in Arbitration

The arbitrator may NOT award "public injunctive relief" (injunctions that benefit the general public, other users, or third parties), including:

• An order requiring Lovelike to change its policies, practices, or Terms for all users
• An order requiring Lovelike to stop certain business practices that affect multiple users
• An order requiring Lovelike to implement new features or services
• An order requiring Lovelike to modify the Platform's functionality
• Any other relief that benefits persons other than you

If you seek public injunctive relief, you must bring that claim in court, not arbitration.

15.12.3 Public Injunctive Relief in Court - Individual Basis Only

If you are a California resident and seek public injunctive relief under California law (e.g., under the Consumers Legal Remedies Act, Unfair Competition Law, or False Advertising Law):

(a) You may bring claims for public injunctive relief in court (not arbitration), subject to Section 20.12 (Exclusive Forum)

(b) You must first arbitrate all individual claims for damages and individual injunctive relief

(c) Public injunctive relief claims in court are NOT subject to the class action waiver. Consistent with McGill v. Citibank, 2 Cal. 5th 945 (2017), you may seek public injunctive relief on behalf of the general public without proceeding as a class action.

(d) This exception applies ONLY to claims for public injunctive relief under California law. It does not apply to claims for damages, restitution, or other monetary relief.

15.12.4 Preliminary Injunctions

Either party may seek a preliminary injunction in court to preserve the status quo or prevent irreparable harm while the arbitration is pending.

Such preliminary injunctions do not waive the right to arbitrate the underlying dispute.

15.13 Intellectual Property Disputes - Partial Exception

15.13.1 IP Infringement Claims - Court or Arbitration (Mutual Choice)

Notwithstanding Section 15.1, either party may bring the following intellectual property claims in court instead of arbitration:

(a) Patent infringement or validity claims

(b) Copyright infringement claims

(c) Trademark infringement, dilution, or unfair competition claims

(d) Trade secret misappropriation claims

(e) Claims seeking injunctive relief to stop ongoing infringement

Either party may choose to bring IP infringement claims in court OR arbitration:

(a) If YOU choose to bring IP claims in court, Lovelike may NOT compel arbitration of those claims (but may compel arbitration of any non-IP counterclaims)

(b) If LOVELIKE chooses to bring IP claims in court, you may NOT compel arbitration of those claims (but may compel arbitration of any non-IP counterclaims)

(c) Court venue for IP claims: Section 20.12 applies (Delaware or federal court with jurisdiction)

15.13.2 IP Ownership and Licensing Disputes - Must Arbitrate

Disputes about IP ownership, licensing, or royalties under these Terms must be arbitrated. They are not covered by the court exception in Section 15.13.1.

For example, disputes about whether you or Lovelike owns certain content, or disputes about revenue sharing, must be arbitrated.

15.14 Severability and Survival

15.14.1 Severability

If any provision of this Section 15 is found to be invalid, void, or unenforceable by a court or arbitrator, that provision shall be severed, and the remainder of Section 15 shall remain in full force and effect.

Specifically:

(a) If the class action waiver (Section 15.2) is found invalid or unenforceable:

• Class, collective, or representative claims must be litigated in court (NOT arbitration)
• Individual claims must still be arbitrated
• The remainder of the arbitration agreement remains enforceable

(b) If the delegation clause (Section 15.1.1) is found invalid:

• Courts (not arbitrators) shall decide all disputes about arbitrability
• The remainder of the arbitration agreement remains enforceable

(c) If the entire arbitration agreement is found invalid:

• All claims must be brought in court subject to Section 20.12 (Exclusive Forum) and Section 20.8 (Jury Trial Waiver)
• The class action waiver remains enforceable to the maximum extent permitted by law

15.14.2 Survival

This entire Section 15 survives and remains enforceable after:

(a) Termination of these Terms

(b) Termination, suspension, or deletion of your account

(c) Expiration of any subscription or service

(d) Bankruptcy, insolvency, or reorganization of either party

(e) Sale, merger, acquisition, or transfer of Lovelike's business or assets

(f) Any modification or amendment to these Terms (subject to Section 15.15)

The arbitration agreement applies to all claims arising from or related to your use of the Platform, even if the claims arise after your account is closed.

15.15 Modifications to This Arbitration Agreement

15.15.1 Lovelike's Right to Modify

Lovelike reserves the right to modify this Section 15 at any time in accordance with Section 20.1(Updates to Terms).

15.15.2 Notice of Material Changes

If Lovelike makes a material change to this Section 15 that adversely affects your rights, Lovelike will provide notice by:

(a) Email to the address associated with your account, OR

(b) Prominent notice on the Platform, OR

(c) Both

Material changes include, for example:

• Eliminating the opt-out right
• Requiring you to pay substantially higher arbitration fees
• Eliminating the small claims court exception
• Shortening filing deadlines

15.15.3 Effective Date of Changes

Changes to Section 15 take effect thirty (30) days after notice is provided ("Effective Date"), UNLESS:

(a) You reject the changes by closing your account before the Effective Date, OR

(b) The change is required by law, in which case it takes effect immediately

15.15.4 Right to Reject Material Changes - Account Closure

If you do not agree to material changes to Section 15, your sole remedy is to close your account before the Effective Date by:

(a) Logging into your account and following the account closure process, OR

(b) Sending a written notice to support@lovelike.ai requesting account closure

If you close your account before the Effective Date, the changes do NOT apply to claims that arose before account closure. Those claims are governed by the version of Section 15 in effect when the claims arose.

15.15.5 Acceptance by Continued Use

If you continue to use the Platform on or after the Effective Date, you accept the modified Section 15.

The modified Section 15 applies to:

(a) All claims arising on or after the Effective Date

(b) All pending disputes (even if the dispute arose before the Effective Date), unless an arbitrator has already been appointed

15.15.6 No New Opt-Out Right

Modifications to Section 15 do NOT give you a new opt-out right (beyond the 30-day opt-out right for new users in Section 15.7).

Your sole remedy for rejecting modifications is account closure before the Effective Date.

15.15.7 Version Election for Pending Disputes

The version of Section 15 in effect at the time the arbitrator is appointed governs the arbitration.

However, if a material modification to Section 15 occurs after a dispute has arisen but before an arbitrator is appointed, the claimant may elect to proceed under EITHER:

(a) The version of Section 15 in effect when the dispute arose, OR

(b) The current version of Section 15 at the time of filing

The claimant must make this election in the Demand for Arbitration. If no election is made, the current version applies.

15.16 Entire Agreement on Dispute Resolution

This Section 15, together with Sections 20.8 (Jury Trial Waiver), 20.12 (Exclusive Forum), and Annex V (Choice of Law), constitutes the entire agreement between you and Lovelike regarding dispute resolution.

This Section 15 supersedes any prior or contemporaneous agreements or understandings regarding dispute resolution.

15.17 Acknowledgment and Consent

BY ACCEPTING THESE TERMS, YOU ACKNOWLEDGE AND AGREE:

(a) You have read and understand this entire Section 15

(b) You understand that you are agreeing to resolve disputes through binding individual arbitration, not through court litigation (except as expressly provided in Sections 15.5 and 15.13)

(c) You understand that you are waiving your right to a jury trial

(d) You understand that you are waiving your right to participate in class actions

(e) You understand that discovery and procedural rights in arbitration are more limited than in court

(f) You understand the fee and cost allocation provisions in Section 15.9

(g) You understand that arbitration proceedings are confidential per Section 15.10, but that you retain the right to report suspected violations of law to government agencies

(h) You understand that you have a 30-day opt-out right if you are a new user (Section 15.7), and that if you do not opt out, you are permanently bound by this arbitration agreement

(i) You have been advised by Lovelike to consult with an independent attorney before accepting this arbitration agreement

(j) You are voluntarily and knowingly entering into this arbitration agreement as a condition of using the Platform

(k) This arbitration agreement is a material term of these Terms, and Lovelike would not provide access to the Platform without this agreement

15.18 Exception for Sexual Harassment, Sexual Assault, and Discrimination Claims

Notwithstanding any other provision of this Section 15:

(a) If you assert claims of sexual harassment, sexual assault, sexual abuse, or sex-based discrimination prohibited by federal or state law, you may elect to litigate such claims in court instead of arbitration, in accordance with the federal Speak Out Act and California SB 331 (if applicable).

(b) You must make this election in writing within 30 days of asserting such claims. If you do not elect to litigate in court, the arbitration provisions of this Section 15 apply.

(c) The confidentiality provisions in Section 15.10 do NOT apply to sexual harassment, sexual assault, or discrimination claims, to the extent prohibited by California Code of Civil Procedure § 1001 or other applicable law.

(d) This exception applies regardless of whether you opted out of arbitration under Section 15.7.

16. ARTIFICIAL INTELLIGENCE ECOSYSTEM (AIMÊ) AND GOVERNING TERMS

16.1 Governing Annex. The use of any and all artificial intelligence ("AI") features on the Platform, including but not limited to the proprietary AI agent AIMÊ, the AIMÊ Credits system, AI-assisted content generation, and any related functionalities, is governed exclusively and in its entirety by Annex IX - AIMÊ Credits System and AI Services Policy ("Annex IX").

16.2 Incorporation by Reference. Annex IX is incorporated by reference into these Terms of Service and constitutes a binding part of this agreement. By accessing or using any AI feature on the Platform, you acknowledge that you have read, understood, and agree to be bound by all terms, conditions, disclaimers, and liability limitations set forth in Annex IX.

16.2A Mandatory AIMÊ Credits Requirement for AI Access.

(a) Credits-Gated Access. Access to all AIMÊ AI features and functionalities on the Platform — without exception — requires the consumption of AIMÊ Credits. No AI-powered feature is available free of charge, complimentary, or without credit consumption, regardless of the User's account type (Loveliker, Love Creator, Love Partner, or Love Connector), subscription status, or MY AIMÊ AI Training Program participation status.

(b) Acquisition Methods. AIMÊ Credits may be obtained exclusively through: (i) direct purchase via the Platform dashboard (subject to active subscription status for Love Partners and Love Creators per Annex IX Section 1.6); (ii) discretionary bonus allocations for Users who meet ALL applicable eligibility requirements as detailed in Annex IX Sections 1, 1A, and 1B (including active subscription status AND active participation in the MY AIMÊ AI Training Program); or (iii) earned credits through future incentive programs, if and when such programs are launched by Lovelike at its sole discretion.

(c) Zero Balance Restriction. Users with a zero AIMÊ Credits balance cannot initiate, access, or consume any AI-powered feature on the Platform. Upon reaching a zero balance, the Platform will restrict access to all AI functionalities and display a notification directing the User to purchase credits or, if eligible, enroll in the MY AIMÊ AI Training Program to earn bonus credits. Non-AI Platform features (including but not limited to profile management, messaging, campaign management workflows, subscription management, and account settings) remain accessible regardless of credit balance.

(d) No Free AI Tier. The Platform does not offer, and has never offered, a free tier, free trial, freemium tier, or complimentary access tier for any AI-powered functionality. All references in these Terms, the Privacy Policy, or any Annex to "core Platform features," "full Platform access," or similar language refer to non-AI features of the Platform and do not include or imply free access to any AIMÊ AI functionality.

(e) Governing Terms. The complete terms governing AIMÊ Credits acquisition, consumption, expiration, pricing, and refund are set forth in Annex IX. In the event of any conflict between this Section 16.2A and Annex IX, the provision that most clearly restricts free access to AI features shall control.

16.3 Fundamental Disclaimers and User Responsibility. As detailed exhaustively in Annex IX, all AI tools and their outputs are provided "AS-IS" and "WITH ALL FAULTS." Lovelike disclaims all warranties and liability for AI-generated content. The User is solely and exclusively responsible for reviewing, editing, fact-checking, and ensuring the legal compliance of any content created or assisted by AI before its use or publication.

16.4 Data Processing for AI. (a) AI Service Operation: The collection and processing of data for AI service operation, including AIMÊ Credits system functionality and AI-assisted content generation, are governed by Annex IX - AIMÊ Credits System and AI Services Policy.

(b) MY AIMÊ AI Improvement Program: Voluntary user participation in AI model training and improvement is governed exclusively by Section 7.5 (MY AIMÊ AI Improvement Program) and Annex IX Section 3.3. Participation is optional and required for AIMÊ Credits bonus eligibility.

(c) Data Categories: (i) Service Operation Data: Collected from all Users to operate core Platform features (account management, transactions, basic personalization). Processing is necessary for contract performance and legitimate business interests.

(ii) AI Training Data: Collected only from Users enrolled in MY AIMÊ; anonymized and aggregated before use; exclusively for improving AIMÊ models. Processing is based on voluntary user consent and compensated through credits bonuses and enhanced features.

(d) User Control: Users may opt in to or out of MY AIMÊ at any time via Settings > Privacy > AI Improvement Program without affecting core Platform access. California residents have additional rights to limit Sensitive Personal Information use under CPRA §1798.121.

IMPORTANT: MY AIMÊ REQUIRES EXPLICIT OPT-IN CONSENT

Participation in the MY AIMÊ program is NOT automatic upon account registration. You MUST actively choose to participate by providing explicit consent. Please refer to Section 7.5.3 for detailed opt-in procedures and requirements.

16.5 Precedence. In the event of any conflict or inconsistency between the general provisions of these Terms of Service and the specific provisions of Annex IX regarding AI operational procedures, Annex IX shall prevail. However, all fundamental legal protections, liability limitations, disclaimers, and dispute resolution procedures established in these Terms remain in full force and cannot be modified or superseded by Annex IX.

16.6 Prohibited AI Content. Child Safety and Sexual Exploitation Users are STRICTLY PROHIBITED from using AIMÊ or any AI features to:

(a) Generate, request, or attempt to create sexually explicit or suggestive content involving minors (real, simulated, or AI-generated); (b) Create non-consensual intimate imagery or deepfakes; (c) Bypass safety filters to generate prohibited sexual content; (d) Create content that sexualizes, endangers, or exploits children.

Immediate Consequences:

• Account termination WITHOUT WARNING;

• Permanent ban from Platform;

• Mandatory reporting to National Center for Missing & Exploited Children (NCMEC);

• Cooperation with law enforcement investigations.

16.7 Prohibited AI Content Weapons and Dangerous Materials. Users are STRICTLY PROHIBITED from using AIMÊ to:

(a) Generate instructions for weapons, explosives, or dangerous materials; (b) Create content facilitating illegal drug manufacturing; (c) Assist in the development of harmful chemical or biological agents; (d) Provide guidance on circumventing weapons regulations or safety controls.

16.8 AI Safety - Crisis Prevention. AIMÊ and all AI systems are PROHIBITED from:

(a) Generating content related to suicide methods or self-harm instructions; (b) Providing guidance or encouragement for self-harm; (c) Engaging in conversations that could facilitate harm.

16.9 Political Campaign Restrictions. Users are PROHIBITED from using AI systems to:

(a) Mass produce political campaign materials without disclosure; (b) Generate automated political messaging or robocalls; (c) Create deepfakes or misleading content of political figures; (d) Engage in coordinated inauthentic political behavior; (e) Circumvent political advertising disclosure requirements.

FEC Compliance:

Political uses of AI must comply with Federal Election Commission (FEC) regulations, including proper disclaimers and reporting requirements.

16.10 AI RESTRICTIONS - CONTROLLED SUBSTANCES AND DRUG CONTENT

Prohibited AI-Generated Content: Users are STRICTLY PROHIBITED from using AIMÊ or any AI features to:

(a) Drug Manufacturing Instructions:

• Generate formulas, recipes, or methods for synthesizing illegal drugs;

• Provide step-by-step instructions for drug production;

• Identify precursor chemicals or equipment for clandestine labs;

• Create guides for extracting or concentrating controlled substances.

(b) Drug Trafficking Information:

• Generate strategies for drug distribution or trafficking;

• Create content on evading law enforcement detection;

• Provide methods for concealing or transporting drugs;

• Generate fake prescription templates or doctor shopping strategies.

(c) Drug Paraphernalia Designs:

• Create designs for drug consumption devices;

• Generate plans for drug manufacturing equipment;

• Produce content promoting drug paraphernalia sales.

(d) Pharmaceutical Fraud:

• Generate fake prescription documents;

• Create counterfeit pharmaceutical labels or packaging;

• Produce content facilitating prescription fraud.

17. THIRD-PARTY SERVICES AND INTEGRATIONS

17.1 General. The Platform integrates with or relies upon Essential Third-Party Services (as defined in Annex V — Glossary), including, without limitation:

(a) Payment Processing and Compliance: Stripe Connect (payment processing, identity verification, age verification, tax reporting, KYC/AML compliance);

(b) AI Services: OpenAI, Anthropic, Google/Gemini, xAI/Grok (conversational AI, content generation, data analysis);

(c) Social Media Platforms: Instagram, Facebook, TikTok, YouTube, Pinterest (social login, profile linking, content sharing);

(d) Tax Compliance: Avalara (sales tax calculation and remittance);

(e) Logistics: EasyPost (shipping rates, labels, and tracking);

(f) Other Infrastructure: Cloud hosting (AWS), CDN (Cloudflare), analytics (Google Analytics), email delivery (SMTP2GO), privacy compliance (Enzuzo), and other essential service providers.

An updated list with links to applicable third-party terms and privacy policies is maintained in our Help Center ('Essential Third-Party Services').

17.2 Third-Party Terms and Policies. You acknowledge that the Platform relies on essential third-party services and integrations (e.g., payment processing, AI providers, social media, tax and logistics). You are responsible for reviewing and complying with the applicable terms and privacy policies of those third-party providers.

Third-party providers may update their terms from time to time; by continuing to access or use the Platform, you acknowledge and accept that your use will be subject to the then-current terms of such providers to the extent required by them.

Stripe Connect Mandatory Compliance: Love Partners and Love Creators acknowledge that Stripe Connect verification and compliance with Stripe's Terms of Service is a MANDATORY PREREQUISITE for receiving payments, commissions, or payouts. Stripe Connect acts as an independent data controller for identity verification, tax reporting, and payment processing. If you cannot or will not comply with Stripe Connect's terms, you cannot use payment-receiving features of the Platform.

General Third-Party Services: For other third-party services (AI providers, social media, analytics), if you do not agree with the applicable third-party terms, your sole option is to stop using the Platform or disable optional integrations (where available).

17.3 Complete Disclaimer of Liability for Third-Party Services. LOVELIKE IS NOT RESPONSIBLE FOR AND DISCLAIMS ALL LIABILITY FOR THIRD-PARTY SERVICES' ACTIONS, OMISSIONS, AVAILABILITY, SECURITY, PERFORMANCE, CONTENT, TERMS CHANGES, OR DATA PRACTICES. ALL CLAIMS ARISING FROM THIRD-PARTY SERVICES MUST BE RESOLVED DIRECTLY WITH THE THIRD PARTY. USERS WAIVE ANY CLAIM AGAINST LOVELIKE ARISING FROM SUCH SERVICES.USER ACKNOWLEDGES THAT THE PLATFORM'S RELIANCE ON ESSENTIAL THIRD-PARTY PROVIDERS, INCLUDING A SINGLE PAYMENT PROCESSOR, IS A NECESSARY CONDITION FOR THE OPERATION OF THE SERVICE AND ASSUMES ALL RISKS ASSOCIATED WITH THE FAILURES, INTERRUPTIONS, OR INSOLVENCY OF SUCH PROVIDERS.

17.4 No Agency or Endorsement. Integration does not imply endorsement, sponsorship, or agency. Your use is at your own risk. YOU ACKNOWLEDGE THAT LOVELIKE BEARS NO RESPONSIBILITY FOR FINANCIAL, OPERATIONAL, OR LEGAL CONSEQUENCES OF YOUR USE OF THIRD-PARTY SERVICES OR COMPLIANCE WITH THEIR TERMS.

17.5 API Dependencies and Limitations. Lovelike is not responsible for third-party API limitations, suspensions, or changes that may affect Platform features, including but not limited to:

(a) Social Media: Instagram/Facebook/TikTok API suspensions, rate limiting, deprecation of features, changes to data access, or platform policy changes;

(b) AI Providers: OpenAI/Anthropic/Google model deprecation, API downtime, token limit changes, pricing increases, or service discontinuation;

(c) Payment Processing: Stripe Connect account holds, verification delays, payout restrictions, or policy changes affecting your account;

(d) Impact Areas: These limitations may affect your metrics, distribution, reach, campaign attribution, data extraction, AI features, or payment processing capabilities.

You acknowledge and assume all risks associated with third-party API dependencies, including potential loss of functionality, data access, or revenue due to third-party actions beyond Lovelike's control.

17.6 User Compliance. You must comply with third-party platform policies and API terms, including all AI provider terms. Violations may lead to suspension, holds, or termination of your Lovelike account.

17.7 Third-Party AI Provider Disclaimer.

WHEN LOVELIKE UTILIZES THIRD-PARTY AI PROVIDERS:

(a) Lovelike acts solely as an intermediary for third-party AI services;

(b) Users acknowledge that third-party AI providers operate independently;

(c) All data processing by third-party AI providers is subject to their terms and policies;

(d) Lovelike makes no warranties regarding third-party AI provider practices;

(e) Users assume all risks associated with third-party AI processing;

(f) Claims regarding third-party AI data processing must be resolved directly with the provider.

18. REFERRAL AND AMBASSADOR PROGRAMS

18.1 Program Overview and Governance

Lovelike offers two distinct programs that allow users to earn commissions or benefits by referring new users to the Platform:

1. The General Referral Program, governed by Annex VII .

2. The Love Connector Ambassador Program, governed by Annex I .

These programs are separate, mutually exclusive, and do not stack. The specific operational rules, eligibility, commission structures, and duration of benefits for each program are detailed exclusively in their respective Annexes.

18.2 General Referral Program (Annex VII)

This program is broadly available to active Love Creators and Love Partners. It offers time-limited commissions based SOLELY on the referral of Love Partners (Brands/Merchants) who purchase subscriptions or fund advertising campaigns.

COMMISSION SCOPE — LIMITED TO LOVE PARTNER (BRAND) REFERRALS:

• ✅ Love Partner subscription purchases — COMMISSIONABLE

• ✅ Love Partner advertising campaign funding — COMMISSIONABLE

• ❌ Love Creator (Influencer) referrals — NO COMMISSION for the referrer (see Section 1.2.3)

• ❌ General Loveliker (consumer) referrals — NO COMMISSION

• ❌ Marketplace product sales by referred users — NO COMMISSION

• ❌ Any transaction-based referrals — NO COMMISSION

REFERRED PARTY BENEFITS — NONE:

• ❌ Referred Love Creators — NO sign-up bonus, welcome credits, AIMÊ Credits, free trial, enhanced features, or any other benefit or incentive as a result of being referred

• ❌ Referred Lovelikers — NO sign-up bonus, welcome credits, or any other benefit or incentive as a result of being referred

• ❌ Referred Love Partners — NO automatic sign-up discount as a result of being referred. However, Lovelike may offer promotional discounts to referred Love Partners at its sole discretion. Current promotional benefits, if any, are detailed in the applicable Annex (Annex I or Annex VII)."

FOR THE AVOIDANCE OF DOUBT: The referral system is a one-directional incentive that benefits ONLY the referring party (in the form of commissions for Love Partner referrals). The referred party receives NO benefit, incentive, discount, or preferential treatment from the referral itself. Any promotions or discounts available to new users are independent of the referral and are offered at Lovelike's sole discretion to all new users regardless of referral source.

All operational details, commission calculations, and attribution rules are governed exclusively by Annex VII — Referral Program and Network Expansion Incentives.

IMPORTANT: This program operates ONLY for Love Partner (Brand) referrals. The description of potential future functionality in this section does NOT override the operational limitation in Section 1.2.3. No commissions are payable for referrals of Love Creators, general users, or consumer transactions.

18.3 Love Connector Ambassador Program (Annex I)

This is an invitation-only program for elite users (Love Connectors) selected by Lovelike. It offers recurring commissions governed by a 1-year renewable contract term. Participation requires maintaining an active underlying subscription.

MY AIMÊ Participation Requirement for New Referral Generation:
To generate NEW referral links and actively recruit new Love Partners, Love Connectors must maintain active participation in the MY AIMÊ AI Training Program (Section 7.5). This requirement means:

• ✅ With MY AIMÊ active: Love Connector can generate new referral links, recruit new Love Partners, and earn commissions on new referrals.

• ❌ Without MY AIMÊ active: Love Connector CANNOT generate new referral links or recruit new Love Partners. However, the Love Connector RETAINS existing commissions from previously referred Love Partners for the duration of those Love Partners' active subscriptions and campaigns, per the commission terms in Annex I.

• ⚠️ MY AIMÊ is NOT required to maintain existing commissions — only to generate NEW referrals.

Commission Scope: Love Connectors earn commissions EXCLUSIVELY from the referral of Love Partners who purchase subscriptions or fund campaigns. No commissions are payable for the referral of Love Creators (influencers) or general Lovelikers. Referred Love Creators and Lovelikers do NOT receive any benefit from being referred by a Love Connector.

All terms, conditions, and commission structures for this program are governed exclusively by Annex I — Ambassador Program Terms and Conditions.

18.4 Universal Program Requirements and Legal Compliance

The following terms apply to BOTH the General Referral Program and the Love Connector Ambassador Program:

(a) FTC Compliance Certification - Not a Pyramid Scheme or Multi-Level Marketing.

Both programs are designed to comply with the Federal Trade Commission Act (FTC Act) and related guidance.

• NOT a Pyramid Scheme: Both programs are NOT pyramid schemes because:

  1. Product-Based Income Only: All commissions derive from actual product/service sales or platform usage (e.g., subscriptions, campaigns). No income is earned from recruitment alone.

  2. Strict One-Tier Structure: Both programs are strictly one-tier. You earn commissions only from your direct referrals, not from a "downline".

  3. No Pay-to-Play: No purchase is required to participate in the referral programs themselves. Underlying subscriptions (monetary for Partners , activity-based for Creators ) are for access to the Platform's core commercial features, not for the right to earn referral commissions.

(b) FTC Endorsement Guide Compliance (16 CFR Part 255).

All users participating in either program MUST comply with FTC Endorsement Guides. When sharing referral links, you MUST clearly and conspicuously disclose your material connection (i.e., that you earn commissions) using appropriate disclosures (e.g., #ad, #affiliate, #LovelikePartner, #commission) placed proximately to the referral link. Failure to comply is a Material Breach and may result in immediate termination and commission forfeiture.

(c) No Guaranteed Income.

PARTICIPATION IN EITHER PROGRAM DOES NOT GUARANTEE ANY INCOME. BOTH ARE NEW PROGRAMS WITH NO HISTORICAL EARNINGS DATA. MOST PARTICIPANTS IN REFERRAL PROGRAMS EARN LITTLE OR NOTHING. Success requires significant time, effort, and marketing skill.

(d) Independent Contractor Status.

Your participation in either program does not create an employment, partnership, or agency relationship. You are an independent contractor and are solely responsible for all applicable taxes (including self-employment taxes) on any commissions you earn.

(e) Governing Terms and Legal Supremacy.

All specific terms, conditions, commission calculations, payment procedures, maintenance requirements, and termination provisions for each program are governed exclusively by their respective Annex (Annex I or Annex VII).

In the event of any conflict between an Annex and these Terms, the Comprehensive Legal Supremacy Clause in Section 20.16 of these Terms shall apply.

19. GLOW ARENA MERIT-BASED COMPETITIVE PROGRAM [CONTINGENT FUTURE FEATURE]

19.1 Status and Scope

19.1.1 "Coming Soon" Designation.
GLOW ARENA is classified as a future contingent feature under development evaluation. No leagues, rankings, virtual currencies, or quarterly awards are currently operational. Activation will be announced via formal Platform notification and Terms update per Section 1.2.4.7.

19.1.2 Governance by Section 1.2.4.
All provisions regarding forward-looking statements, implementation uncertainty, and user waiver of reliance in Section 1.2.4 (Forward-Looking Statements Disclaimer) apply fully to GLOW ARENA. By accepting these Terms, you acknowledge that:

• No timeline, roadmap, or guarantee of activation exists;

• Lovelike has absolute discretion to modify, delay, or cancel the program;

• You have not relied on GLOW ARENA availability for any decision to use the Platform.

19.2 Specific Safe Harbor for GLOW ARENA

19.2.1 Enhanced Promissory Estoppel Protection.
Notwithstanding the general waiver in Section 1.2.4.4, you specifically acknowledge that GLOW ARENA's gamification elements (virtual currencies, competitive leagues, quarterly recognition) could create heightened expectations of future value. You expressly waive any claim that:

• Marketing descriptions of GLOW ARENA created implied contractual obligations;

• Investment of time or resources in anticipation of GLOW ARENA entitles you to compensation;

• Non-activation or modification of GLOW ARENA constitutes detrimental reliance.

19.2.2 Virtual Assets Disclaimer.
If activated, all GLOW ARENA virtual currencies (XP Points, Love Points, Glory Points, Gems), digital assets, trophies, and achievements:

• Have no cash value, monetary equivalent, or redemption rights;

• Are non-transferable outside the Platform ecosystem;

• May be modified, reset, or discontinued without compensation;

• Do not create property rights or contractual entitlements.

19.2.3 Skill-Based Recognition Only.
GLOW ARENA Quarterly Awards, if implemented, provide recognition and platform benefits only—never monetary prizes, cash equivalents, or gambling-type rewards. Program design ensures compliance with U.S. federal and state laws prohibiting games of chance with consideration and prize.

19.3 Pre-Activation Data Practices

19.3.1 No Current Data Collection.
Lovelike does not currently collect data specifically for GLOW ARENA purposes. Any gamification-related data processing occurs under general Platform operations (Privacy Policy §2.6) or voluntary MY AIMÊ participation (Section 7.5).

19.3.2 Future Data Use.
If GLOW ARENA is activated, data collection for scoring, ranking, and rewards will be governed by:

• Updated Privacy Policy provisions (30-day notice);

• Specific opt-in consent where required by law;

• The retention and deletion framework in Privacy Policy §5.

19.4 Activation and De-Activation

19.4.1 Official Activation.
GLOW ARENA will be deemed "activated" only upon:
(a) Publication of updated Terms with active Annex VI;
(b) Technical appearance in User interface with functional access controls;
(c) Email notification to all registered users.

19.4.2 Cancellation Rights.
If Lovelike determines not to activate GLOW ARENA:

• No user notification is required beyond status maintenance as "not active";

• No compensation, credits, or benefits are owed for anticipated participation;

• References in these Terms remain as historical record without operative effect.

19.5 Survival of Protections

The waivers, disclaimers, and limitations in this Section 19 survive:
(a) Any future activation of GLOW ARENA;
(b) Termination of your account;
(c) Modification or discontinuation of the program;
(d) Any updates to these Terms.

20. GENERAL PROVISIONS

20.1 Updates to Terms.
We may modify these Terms at any time. We will provide 30 calendar days' advance notice via email and Platform notification. You have 30 days from notification to accept (by continuing to use after effective date) or reject (by closing your account before the effective date). If you do not close your account by the effective date, continued use constitutes acceptance. There is no option to continue under old Terms. We will post revised Terms and update the "Last Updated" date. Annexes may have different minimum notice (e.g., 14 days), except where immediate changes are required by law or processors.

20.1.1 Annex Modification Framework.

• (a) Graduated Notification System: Lovelike operates a tiered notification system for Annex modifications:

  • (i) Minor Adjustments: Changes involving numerical adjustments of 5% or less to existing rates, fees, or thresholds; technical clarifications; or administrative updates that do not materially affect user rights. Minimum Notice: 14 calendar days via email and Platform notification.

  • (ii) Standard Modifications: Changes involving numerical adjustments exceeding 5%; new feature introductions; policy updates; or operational changes that may impact user operations. Minimum Notice: 30 calendar days via email and Platform notification.

• (b) Emergency Exceptions: Lovelike may implement immediate Annex changes when required by: (i) Applicable law, regulation, or court order; (ii) Payment processor or third-party service provider requirements; (iii) Security vulnerabilities or fraud prevention measures; (iv) Platform technical requirements or system integrity protection. In such cases, users receive notification as soon as reasonably practicable with explanation of the emergency nature.

• (c) User Rights During Notice Periods: During all notice periods, users may: (i) Continue using existing terms until the effective date of changes; (ii) Terminate their accounts before the effective date without penalty; (iii) Access detailed change documentation; (iv) Receive customer support regarding change implications. (v) Continued use of the Platform after the effective date constitutes acceptance of the modified Annex.

20.1.2 Documentation Standards.
Lovelike maintains comprehensive documentation of all Annex modifications including change rationale, user notification records, and impact analysis. This documentation is available for legal and regulatory review as required.

20.2 Entire Agreement.
These Terms, the Privacy Policy, and Annexes/supplemental terms including our comprehensive Glossary (Annex V) form the entire agreement.

20.3 Severability.
If any provision is unenforceable, the remainder remains in full force. FURTHERMORE, if any provision is held to be excessively broad, such provision shall be reformed and construed by limiting and reducing it to the minimum extent necessary to make it enforceable ('blue-pencil doctrine'), rather than being held entirely void. Courts are expressly authorized to modify overbroad provisions to the maximum extent enforceable under applicable law.

20.4 No Waiver.
Our failure to enforce any right does not waive it.

20.5 Independent Contractor Status.
Nothing herein creates employment, partnership, joint venture, agency, or fiduciary relationship. Love Creators/Love Connectors/Affiliates act as independent business enterprises. You are solely responsible for taxes, licenses, insurance, and business expenses. Rewards/points/badges as defined in our Glow Arena provisions in Annex VI are not securities, tokens, or legal tender and do not create equity or profit-sharing rights. We may modify, suspend, or terminate such programs without notice or liability. Users must comply with all referral/endorsement/affiliate laws and FTC Endorsement Guides and are prohibited from manipulating rankings/scores/rewards through fraud or inauthentic behavior. We may claw back or adjust rewards in cases of fraud or error and may report payments/incentives to the IRS or other authorities as required (e.g., Forms 1099-NEC/1099-K). AI Training Data Rights participants act as independent contributors and are responsible for all tax obligations arising from AI Innovation Awards or recognition benefits.

20.6 EXPORT CONTROLS, SANCTIONS, AND INTERNATIONAL COMPLIANCE.

20.6.1 Export Control Laws and Jurisdiction.
The Platform is controlled and operated by Lovelike from the United States. All products, technology, software, and services accessed through the Platform are subject to the customs and export control laws and regulations of the United States of America, including but not limited to:

• (a) Export Administration Regulations (EAR) - 15 CFR Parts 730-774, administered by the U.S. Department of Commerce, Bureau of Industry and Security (BIS);

• (b) International Traffic in Arms Regulations (ITAR) - 22 CFR Parts 120-130, administered by the U.S. Department of State, Directorate of Defense Trade Controls (DDTC);

• (c) Office of Foreign Assets Control (OFAC) Sanctions Programs - 31 CFR Chapter V, administered by the U.S. Department of the Treasury;

• (d) Customs and Border Protection (CBP) Regulations - 19 CFR, administered by U.S. Customs and Border Protection;

• (e) Any other applicable federal, state, or local export control or sanctions laws.

20.6.2 User Representations and Warranties - Sanctions Compliance.
By accessing or using the Platform, you represent and warrant that you are NOT:

• (a) Sanctioned Jurisdictions: Located in, ordinarily resident in, or a national or resident of, any country, territory, or region subject to comprehensive U.S. embargo or sanctions, including but not limited to: (i) Cuba; (ii) Iran; (iii) North Korea; (iv) Syria; (v) Crimea region of Ukraine; (vi) So-called Donetsk People's Republic (DNR) region of Ukraine; (vii) So-called Luhansk People's Republic (LNR) region of Ukraine; (viii) Any other country, territory, or region designated by OFAC as subject to comprehensive sanctions.

• (b) Restricted Parties Lists: Listed on, owned or controlled by, or acting on behalf of any person or entity on any U.S. Government list of prohibited or restricted parties, including but not limited to:

  • (i) OFAC Lists: Specially Designated Nationals and Blocked Persons (SDN) List; Consolidated Sanctions List; Sectoral Sanctions Identifications (SSI) List; Foreign Sanctions Evaders (FSE) List; Non-SDN Palestinian Legislative Council (NS-PLC) List; Non-SDN Menu-Based Sanctions (NS-MBS) List.

  • (ii) Commerce Department Lists: Denied Persons List; Entity List; Unverified List; Military End User (MEU) List.

  • (iii) State Department Lists: Debarred List; Non-Proliferation Sanctions; AECA Debarred List.

  • (iv) Other U.S. Government Lists: FBI Most Wanted Terrorists; FBI Seeking Information; War Crimes; Department of Justice Specially Designated Narcotics Traffickers.

• (c) Ownership or Control: Owned 50% or more, individually or in the aggregate, directly or indirectly, by any person or entity described in subsections (a) or (b) above.

• (d) Acting on Behalf: Acting on behalf of, or for the benefit of, any person or entity described in subsections (a), (b), or (c) above.

20.6.3 Prohibited Software Activities.
THE COPYING OR REPRODUCTION OF SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. You agree NOT to:

• (a) Export, re-export, transfer, or make available, directly or indirectly, any Platform technology, software, or technical data to: (i) Any prohibited destination or person identified in Section 20.6.2; (ii) Any destination or person without required U.S. Government authorization; (iii) Any destination or person in violation of U.S. export control or sanctions laws.

• (b) Use Platform services, technology, or software for any prohibited end-use, including: (i) Design, development, production, stockpiling, or use of nuclear, chemical, or biological weapons or missiles; (ii) Military end-uses in countries subject to U.S. arms embargo; (iii) Activities supporting weapons of mass destruction (WMD) proliferation; (iv) Any end-use prohibited by U.S. export control or sanctions laws.

• (c) Engage in any transaction involving Platform services that violates: (i) U.S. sanctions laws or OFAC regulations; (ii) U.S. export control laws or BIS/DDTC regulations; (iii) U.S. anti-boycott laws (50 U.S.C. § 4607, 50 U.S.C. § 4842); (iv) Any other applicable U.S. trade compliance laws.

20.6.4 International Users - Compliance Responsibility.
Non-U.S. Users Access at Own Risk: The Platform is designed and operated for users within the United States. Users accessing the Platform from outside the United States do so at their own risk and initiative.
User Responsibilities: If you access the Platform from outside the United States, you are solely responsible for: (a) Compliance with all applicable local laws, rules, and regulations in your jurisdiction; (b) Compliance with all applicable import/export laws and regulations in your jurisdiction; (c) Compliance with all applicable data protection and privacy laws in your jurisdiction; (d) Compliance with all applicable consumer protection laws in your jurisdiction; (e) Compliance with all applicable tax laws and reporting requirements in your jurisdiction; (f) Obtaining any required licenses, permits, or authorizations in your jurisdiction; (g) Payment of any applicable duties, tariffs, taxes, or fees in your jurisdiction.
No Representation for Non-U.S. Jurisdictions: Lovelike makes no representations or warranties that: (a) The Platform is appropriate or available for use in any jurisdiction outside the United States; (b) Platform services comply with laws of any jurisdiction outside the United States; (c) Content, products, or services offered through the Platform are legal, available, or appropriate in any jurisdiction outside the United States.

20.6.5 Enforcement Actions and Remedies.
Lovelike's Rights: To comply with and enforce U.S. export control and sanctions laws, Lovelike reserves the right, without notice and at its sole discretion, to:

• (a) Geo-Restrictions: Block or restrict Platform access from sanctioned jurisdictions; Implement geographic content restrictions; Disable services in prohibited territories; Prevent account creation from restricted IP addresses.

• (b) Transaction Controls: Block, suspend, or reverse transactions involving prohibited parties; Reject orders to sanctioned destinations or persons; Cancel orders that may violate export/sanctions laws; Refuse service to any user for compliance reasons.

• (c) Account Actions: Suspend accounts immediately for suspected violations; Terminate accounts for confirmed violations; Freeze account balances pending investigation; Close accounts of users in sanctioned jurisdictions.

• (d) Fund Management: Withhold, freeze, or block funds to comply with OFAC regulations; Refuse to process payments involving sanctioned parties; Reject payment methods from restricted jurisdictions; Report blocked property to OFAC as required by law.

• (e) Reporting and Cooperation: Report suspected violations to appropriate U.S. Government agencies (OFAC, BIS, DDTC, law enforcement); Provide transaction records and user information to government authorities as required by law or legal process; Cooperate fully with government investigations; Maintain records as required by export control and sanctions regulations.

20.6.6 User Cooperation and Information Requests.

• Required Cooperation: Users agree to: (a) Provide accurate information regarding citizenship, residency, location, and beneficial ownership upon request; (b) Provide documentation to verify compliance with export/sanctions laws upon request; (c) Respond promptly to Lovelike's inquiries regarding transaction details, end-users, or end-uses; (d) Notify Lovelike immediately if user becomes subject to U.S. sanctions or export restrictions; (e) Cooperate with Lovelike's compliance investigations and audits.

• Failure to Cooperate: Failure to provide requested information or cooperate with compliance inquiries may result in: (a) Suspension of Platform access pending receipt of information; (b) Holds on transactions or payouts pending compliance verification; (c) Termination of account for non-cooperation; (d) Reporting of non-cooperation to appropriate authorities.

20.6.7 Screening and Monitoring.

• Automated Screening: Lovelike employs automated screening systems to check users, transactions, and activities against: (a) OFAC SDN List and other sanctions lists; (b) BIS Denied Persons List and Entity List; (c) Other U.S. Government restricted party lists; (d) Geographic and IP address restrictions.

• Ongoing Monitoring: Lovelike continuously monitors: (a) User account information for changes in sanctions status; (b) Transaction patterns for sanctions red flags; (c) Updates to U.S. Government sanctions and export control lists; (d) Changes in U.S. sanctions and export control regulations.

• False Positive Resolution: If you believe you have been incorrectly identified as a sanctioned party or your transaction was incorrectly blocked: (a) Contact support@lovelike.ai immediately; (b) Provide documentation evidencing you are not a prohibited party; (c) Lovelike will review and respond within commercially reasonable time; (d) Resolution is subject to Lovelike's compliance review and approval.

20.6.8 Material Breach and Termination.

• Material Breach: Violation of any provision of this Section 20.6 constitutes a Material Breach of these Terms as defined in Section 1.1.5.

• Immediate Termination: Lovelike may immediately terminate your account without prior notice for: (a) Any violation of U.S. export control or sanctions laws; (b) Providing false information regarding sanctions compliance; (c) Attempting to circumvent export/sanctions controls; (d) Conducting transactions with prohibited parties or destinations; (e) Engaging in prohibited end-uses.

• No Liability: LOVELIKE SHALL HAVE NO LIABILITY OF ANY KIND FOR: (a) Blocking, suspending, or terminating access for export/sanctions compliance; (b) Withholding, freezing, or blocking funds to comply with OFAC regulations; (c) Refusing to process transactions that may violate export/sanctions laws; (d) Reporting users or transactions to U.S. Government authorities; (e) Compliance with any U.S. Government order, directive, or subpoena; (f) Any consequential, indirect, or incidental damages arising from enforcement of this Section; (g) Lost profits, business interruption, or reputational harm resulting from compliance actions.

20.6.9 Changes to Sanctions and Export Laws.

• Dynamic Compliance: U.S. sanctions and export control laws change frequently. Lovelike's compliance obligations are based on laws in effect at the time of any Platform use or transaction.

• User Acknowledgment: You acknowledge and agree that: (a) Sanctions lists and export control regulations are subject to change without notice; (b) New sanctions or export restrictions may be imposed at any time; (c) Previously permissible transactions may become prohibited; (d) Lovelike has no obligation to notify you of changes in export/sanctions laws; (e) You are responsible for ensuring ongoing compliance with current laws.

• Immediate Effect: Any new U.S. sanctions or export restrictions take effect immediately upon imposition by the U.S. Government, regardless of whether Lovelike has updated these Terms.

20.6.10 Legal Authority and Regulatory References.
This Section 20.6 is designed to comply with: (a) Trading with the Enemy Act (TWEA); (b) International Emergency Economic Powers Act (IEEPA); (c) Export Control Reform Act (ECRA); (d) Arms Export Control Act (AECA); (e) Comprehensive Iran Sanctions, Accountability, and Divestment Act (CISADA); (f) Countering America's Adversaries Through Sanctions Act (CAATSA); (g) Any other applicable U.S. sanctions, export control, or trade compliance laws.
Authoritative Guidance: For authoritative information on U.S. export controls and sanctions:

• OFAC: https://ofac.treasury.gov

• BIS: https://www.bis.doc.gov

• DDTC: https://www.pmddtc.state.gov

• CBP: https://www.cbp.gov

20.7 Notices.
Notices may be provided via email or by posting on the Platform. For email notices, the date of transmission is deemed the date of receipt. Legal notices to Lovelike must be sent to support@lovelike.ai and to our registered agent. Operational notices may be provided via the Platform; system UTC timestamps constitute prima facie evidence of delivery.

20.8 Jury Trial Waiver.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND LOVELIKE WAIVE ANY RIGHT TO A JURY TRIAL IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM.

20.9 Survival of Waivers.
The arbitration agreement, class action waiver, and jury trial waiver survive termination.

20.10 Governing Language.
These Terms are drafted in English; in case of inconsistencies with translations, the English version controls. Translations are provided for convenience only; the English version controls.

20.11 Force Majeure - Comprehensive Exemption for Uncontrollable Events.
Definition and Scope: Lovelike shall not be liable for any delay, failure to perform, or interruption of Platform services resulting from causes beyond Lovelike's reasonable control ("Force Majeure Events").

Categories of Force Majeure Events:

1. Natural Disasters and Acts of God: (a) Earthquakes, floods, hurricanes, tornadoes, tsunamis; (b) Wildfires, droughts, extreme weather conditions; (c) Volcanic eruptions, landslides, avalanches; (d) Pandemics, epidemics, public health emergencies (e.g., COVID-19); (e) Any other natural catastrophic events.

2. Cyber Attacks and Digital Threats:

   • Comprehensive Definition of "Cyberattacks": (a) Distributed Denial of Service (DDoS) Attacks (Volumetric, Protocol, Application layer, Amplification); (b) Malware and Ransomware (Virus, worm, trojan, Ransomware encryption, Spyware, Rootkit); (c) Unauthorized Access and Hacking (SQL injection, XSS, CSRF, MITM, Brute force, Zero-day exploits); (d) Data Breaches (Unauthorized access, Data exfiltration, Exposure due to third-party breaches); (e) Advanced Persistent Threats (APTs) (State-sponsored cyber espionage, Long-term infiltration, Sophisticated multi-stage attacks).

3. Infrastructure and Internet Failures:

   • Systemic Internet Disruptions: (a) DNS Outages (Cloudflare, AWS Route 53, Root DNS, Regional failures); (b) Content Delivery Network (CDN) Failures (Cloudflare, Akamai, Fastly, Edge server failures, DDoS on CDN); (c) Internet Backbone Provider Outages (Tier 1 ISP failures, BGP routing errors, Submarine cable cuts, Satellite disruptions, IXP outages); (d) Cloud Hosting Provider Failures (AWS, GCP, Azure, Regional data center failures, Availability zone outages).

4. Third-Party Service Provider Failures:

   • (a) Payment Processing: Stripe outages, Connect account restrictions, Gateway downtime, Credit card network outages, ACH disruptions.

   • (b) AI and Machine Learning Services: OpenAI API unavailability, Anthropic Claude disruptions, Google Gemini/Vertex AI outages, Model deprecation, AI provider policy changes.

   • (c) Social Media Platform API Restrictions: Instagram/Facebook/TikTok/YouTube/Twitter/LinkedIn API outages, restrictions, or deprecation.

   • (d) Communication Services: Email delivery service failures, SMS gateway outages, Push notification disruptions.

   • (e) Security and Compliance Services: Fraud detection failures, Identity verification outages, Tax compliance disruptions.

5. Governmental Actions and Legal Requirements:

   • (a) Regulatory Orders and Enforcement: Government-mandated shutdowns, Court orders, Regulatory compliance deadlines, Export control enforcement.

   • (b) National Security and Emergency Powers: National security letters, FISA orders, Emergency powers, Government seizure.

   • (c) Legislative Changes: New laws requiring immediate compliance, Regulatory framework changes, Platform liability law modifications.

6. Labor Disruptions:

   • (a) Strikes, lockouts, or work stoppages; (b) Labor disputes affecting Lovelike or service providers; (c) Employee shortages due to public health emergencies.

7. Telecommunications Failures:

   • (a) Telephone network outages; (b) Mobile carrier infrastructure failures; (c) Broadband internet service provider disruptions; (d) Satellite communication breakdowns.

8. Power and Utility Failures:

   • (a) Electrical grid failures or blackouts; (b) Rolling blackouts or power rationing; (c) Data center power system failures; (d) Generator or UPS failures.

9. War, Terrorism, and Civil Unrest:

   • (a) War, invasion, or acts of foreign enemies; (b) Terrorism or terrorist threats; (c) Civil war, rebellion, insurrection; (d) Riots, civil commotion, or social unrest; (e) Government instability or regime changes.

20.11.10 Exclusions from Force Majeure.

20.11.10.1 Events NOT Covered:
Force Majeure does NOT include:

• (a) Lovelike's Negligence or Intentional Conduct:

  • Security breaches caused by Lovelike's failure to implement industry-standard security measures, including: Failure to patch known vulnerabilities within reasonable timeframes; Failure to implement encryption for data at rest and in transit; Failure to conduct regular security audits; Failure to implement access controls; Storage of passwords in plaintext.

  • Data loss due to inadequate backup procedures (Failure to maintain regular automated backups, Failure to test backup restoration, Failure to maintain off-site backups).

  • Service disruptions caused by intentional misconduct (Deliberately disabling security features, Intentionally exposing user data, Fraudulent activity).

• (b) Foreseeable Events with Inadequate Preparation: Events with 30+ days advance notice that Lovelike failed to prepare for; Reasonably anticipated technology transitions; Regulatory changes with adequate compliance timelines; Industry-standard threats that reasonable security measures would prevent (SQL injection, XSS, CSRF, Brute force).

• (c) Lovelike's Financial Difficulties: Bankruptcy, insolvency, financial distress, inability to pay vendors, poor business performance.

• (d) Labor Issues Within Lovelike's Control: Failure to hire adequate security staff, Inadequate employee training, Voluntary workforce reductions, Failure to conduct background checks.

• (e) Routine Operational Issues: Normal system maintenance, Planned software updates, Routine bug fixes, Typical performance variations.

20.11.10.2 Industry-Standard Security Measures (Defined):
For purposes of Section 20.11.10.1(a), "industry-standard security measures" means, at a minimum:

• (a) Data Protection: The Platform shall implement and maintain: (a) Encryption. AES-256 encryption at rest for all databases, file storage systems, and backup media; TLS 1.2 or higher (with TLS 1.3 preferred per §2.6.2.9) for all data in transit; encryption of all session tokens and authentication credentials both at rest and in transit.

• (b) Access Control: Access Controls. Strong password policies requiring a minimum of eight (8) characters with mandatory complexity requirements (uppercase, lowercase, numeric, and special characters);

• (c) Vulnerability Management: Quarterly vulnerability scans; Annual penetration testing; Critical vulnerability patching within 30 days; High vulnerability patching within 90 days.

• (d) Monitoring and Incident Response: 24/7 security monitoring; Documented incident response plan; Annual drills.

• (e) Application Security: Secure coding practices (OWASP Top 10); Code review; Input validation; Parameterized database queries.

20.11.10.3 Court Review Standard:
Force Majeure applicability is determined by: (a) Reasonableness Standard ("What would a reasonable SaaS platform operator do?"); (b) Industry Practice; (c) Expert Testimony; (d) Contemporaneous Documentation (based on measures in place before the event).

20.12 Exclusive Forum.
Subject to arbitration, any litigation permitted in court shall be brought exclusively in the state or federal courts located in Delaware, with consent to such jurisdiction and venue.

20.13 Ethical Use.
Users agree not to use the Platform for campaigns or activities that promote hate speech, violence, misinformation, illegal substances, discrimination, or human rights violations.

20.13.1 Injunctive Relief; Limited Court Access.
Notwithstanding Section 15 (Arbitration) and without waiving the obligation to arbitrate the merits of any dispute, nothing in this Agreement limits either party’s right to seek temporary, preliminary, or permanent injunctive or other equitable relief at any time in a court of competent jurisdiction solely to prevent or stop actual or threatened (i) infringement or misappropriation of intellectual property or proprietary rights; (ii) breaches compromising platform security or data protection; or (iii) violations of trade sanctions. For the avoidance of doubt, monetary damages, declaratory relief, accounting, and other equitable remedies beyond injunctions remain subject to arbitration pursuant to Section 15.

20.13.1.1 Scope of Injunctive Relief Exception.

• Limited to: (a) Intellectual property infringement; (b) Data security breaches; (c) Trade secret misappropriation; (d) Violations of trade sanctions.

• Does NOT Include: (a) Monetary damages; (b) Declaratory judgments; (c) Accounting; (d) Specific performance of contracts.

• Coordination with Arbitration: If injunctive relief is sought in court AND arbitration is pending on related claims: Court action limited to injunctive relief only; Merits of dispute arbitrated per Section 15; No duplication of issues between court and arbitration.

20.14 Intellectual Property Warranty Breach Consequences.
If you breach the intellectual property warranties set forth in Section 14.1(d) (including, without limitation, any claim that your UGC infringes third-party rights), the following consequences shall apply:

• (a) Immediate Content Removal: Lovelike reserves the right to remove any infringing content expeditiously upon receipt of a valid DMCA notice or other intellectual property complaint, without prior notice to you.

• (b) Account Suspension (Repeat Infringer Policy): Lovelike enforces a strict policy for repeat infringers:

  • First Violation: 7-day account suspension and issuance of a formal warning.

  • Second Violation (within 12 months): 30-day account suspension.

  • Third Violation: Permanent termination of your account and ban from the Platform.

• (c) Financial Liability: You acknowledge that intellectual property infringement may result in significant financial liability, including: Copyright Infringement (Statutory damages 750−750-750−30,000); Willful Infringement (up to $150,000); Trademark Infringement (Actual damages, profits, treble damages). You agree to fully indemnify Lovelike.

• (d) Criminal Liability: You acknowledge that willful copyright infringement for commercial advantage or private financial gain may constitute a federal crime under 17 U.S.C. § 506 and 18 U.S.C. § 2319, punishable by imprisonment and reporting to law enforcement.

• (e) Forfeiture of Funds: In the event of termination for IP violations, you forfeit any right to refunds, accumulated credits, payouts, or virtual currency to the fullest extent permitted by law.

20.15 CONTROLLED SUBSTANCES ACT COMPLIANCE.

20.15.1 Statutory Framework.
The Platform strictly complies with the Controlled Substances Act (CSA), 21 U.S.C. § 801 et seq., and regulations administered by the Drug Enforcement Administration (DEA), 21 CFR Parts 1300-1321.

20.15.2 Prohibited Activities.
Users are ABSOLUTELY PROHIBITED from using the Platform to:

• (a) Manufacturing and Distribution: Manufacture, cultivate, produce, or synthesize controlled substances; Distribute, dispense, or deliver controlled substances; Possess controlled substances with intent to distribute; Import or export controlled substances without DEA authorization.

• (b) Controlled Substances Schedules: Users may NOT sell, distribute, or facilitate transactions involving:

  • Schedule I: Heroin, LSD, MDMA, Peyote, Marijuana (federal level), Synthetic cannabinoids, Bath salts.

  • Schedule II: Cocaine, Methamphetamine, Fentanyl, Oxycodone, Adderall, Ritalin (WITHOUT valid DEA registration and prescription).

  • Schedule III-V: Anabolic steroids, Ketamine, Codeine, Xanax, Valium (WITHOUT valid prescription and pharmacy license).

• (c) Precursor Chemicals and Equipment: Pseudoephedrine, ephedrine, phenylpropanolamine; Chemical equipment for clandestine labs; List I and List II chemicals.

• (d) Drug Paraphernalia (21 U.S.C. § 863): Bongs, pipes, hookahs; Scales, vials, baggies; Syringes (except authorized); "Legal high" products.

20.15.3 DEA Registration Requirement.
Any user engaging in activities involving controlled substances MUST: (a) Possess valid DEA registration for their activity type; (b) Maintain current state pharmacy or medical licenses; (c) Comply with recordkeeping and reporting requirements; (d) Submit to Platform verification of credentials. Lovelike reserves the right to request and verify DEA registration certificates before permitting any pharmaceutical transactions.

20.15.4 Prescription Medication Safeguards.
For legitimate pharmaceutical sales (if permitted):

• (a) Valid Prescription Requirement: Written by licensed DEA-registered practitioner; Meets federal/state requirements; No filling of invalid/forged prescriptions.

• (b) Prescription Drug Marketing Act Compliance: Prohibition on samples; Pedigree requirements; Anti-counterfeiting measures.

• (c) Ryan Haight Act Compliance: In-person medical evaluation required; Special registration for online pharmacies; Prohibition on internet sales without proper authorization.

20.15.5 State-Specific Restrictions.

• Marijuana and Cannabis Products: Despite state-level legalization, marijuana remains a Schedule I controlled substance under federal law. PLATFORM POLICY: (a) NO marijuana, cannabis, CBD (except FDA-approved Epidiolex), THC, or hemp-derived products may be sold on the Platform; (b) This prohibition applies REGARDLESS of state legalization status; (c) Rationale: Federal law supremacy, banking/payment processor restrictions, interstate commerce complications.

• State Prescription Drug Monitoring Programs (PDMPs): Users must comply with state-specific PDMP reporting requirements.

20.15.6 Reporting Obligations.
Suspicious Orders: Lovelike will report suspicious transactions involving controlled substances to the DEA Diversion Control Division (1-800-882-9539; https://www.deadiversion.usdoj.gov/) and State Boards of Pharmacy. Suspicious indicators include orders of unusual size/frequency, deviating patterns, or lack of legitimate business purpose.

20.15.7 User Obligations.
Mandatory Reporting: Users who become aware of controlled substance violations MUST report to drugviolations@lovelike.ai (Subject: "CSA Violation Report"). Include username, description, evidence, and contact info. Good-faith reporters are protected from retaliation.

20.15.8 Enforcement Actions.
Violations of Section 20.15 result in: (a) Immediate Account Termination; (b) Permanent Ban; (c) Forfeiture of all funds; (d) Mandatory Reporting to DEA, FBI, State law enforcement, and Payment processors; (e) Full Cooperation with criminal investigations. No Appeal Rights for controlled substances violations.

20.15.9 Criminal Penalties.
Users acknowledge that violations may result in SEVERE CRIMINAL PENALTIES under Federal Penalties (21 U.S.C. § 841), Drug Paraphernalia laws, and the Ryan Haight Act, including life imprisonment and fines up to $10M.

20.15.10 No Liability.
LOVELIKE DISCLAIMS ALL LIABILITY FOR: (a) User violations of Controlled Substances Act; (b) DEA enforcement actions against users; (c) Criminal prosecution or civil asset forfeiture; (d) Any consequences of illegal drug activity on Platform.

20.15.11 Platform Rights.
Lovelike reserves the right to freeze accounts, withhold or seize funds derived from illegal drug activity, and provide evidence/testimony to law enforcement without subpoena.

20.15.12 International Controlled Substances.
International users must comply with BOTH U.S. federal law and local jurisdiction law, including international drug conventions and customs regulations.

20.15.13 Updates and Changes.
Users are responsible for compliance with current DEA schedules, regardless of whether these Terms reflect the most recent updates.

20.15.14 Resources and Assistance.

• DEA Resources: https://www.dea.gov

• SAMHSA National Helpline: 1-800-662-HELP (4357)

20.16 Annexes and Legal Supremacy.
These Terms incorporate by reference Annexes and program rules issued by Lovelike from time to time (collectively, the "Annexes"), including without limitation:

• (a) Annex I - Ambassador Program Terms and Conditions: Framework for Love Connector Ambassador Program.

• (b) Annex II — [RESERVED] Cancellation, Return and Chargeback Policy: Reserved for future publication. Will govern the master operational framework for post-sale procedures for marketplace product transactions (pre-shipment cancellation, voluntary return period, consumer chargeback management, and financial responsibility allocation) when the Lovelike Shop Marketplace is activated per Section 1.2.4.7. NOT currently operative. See Annex II reservation notice. For campaign dispute rules, see Annex IV Section 3A. For subscription chargeback rules, see Section 2.4.5 and Annex IV Section 1.6.

• (c) Annex III — [RESERVED] Love Partner Warranty and Guarantee Policies: Reserved for future publication. Will govern warranty service obligations, product eligibility standards, insolvency protection, and consumer warranty rights for marketplace product transactions when the Lovelike Shop Marketplace is activated per Section 1.2.4.7. NOT currently operative. See Annex III reservation notice.

• (d) Annex IV - Comprehensive Subscription, Remuneration, Payment Rules: Master document governing all financial operations, including Love Partner subscription management and subscription chargebacks (Section 1.6), Love Creator activity-based maintenance (Section 1A), campaign commission structure (Section 3), campaign disputes, chargebacks, and payment finality (Section 3A), marketplace commission structure (Section 4), payout schedules (Section 5), administrative fees (Section 6A), financial responsibility matrix (Section 7), holds, reserves, and security periods (Section 8), and internal dispute resolution (Section 12).

• (e) Annex V - Glossary: Authoritative definitions.

• (f) Annex VI — [RESERVED] Glow Arena Merit-Based Competitive Program Regulations: Reserved for future publication. Will establish the gamification ecosystem when activated. NOT currently operative. See Annex VI reservation notice and Section 19.

• (g) Activation Notice; Coming Soon: Glow Arena Annexes are inoperative until official activation.

• (h) Annex VII - Referral Program and Network Expansion Incentives: Framework governing the general referral program.

• (i) Annex VIII - Business Conduct and Best Practices: Ethical guidelines.

• (j) Annex IX - AI Credits and Usage Rules: Rules for AIMÊ Credits.

COMPREHENSIVE LEGAL SUPREMACY CLAUSE: In the event of any inconsistency between these Terms and any Annex (including all GLOW ARENA technical Annex VI), the following hierarchy applies: (1) For general legal matters, fundamental rights, liability limitations, disclaimers, indemnification, arbitration procedures, class action waivers, intellectual property rights, termination procedures, governing law, and all GLOW ARENA gamification legal protections, THESE TERMS SHALL ALWAYS PREVAIL AND CANNOT BE MODIFIED OR SUPERSEDED BY ANY ANNEX; (2) For strictly operational matters (scoring calculations, level requirements, virtual asset mechanics, challenge procedures, awards criteria, gamification features), the Annexes may prevail PROVIDED THAT such operational provisions do not conflict with or diminish the fundamental legal protections established in these Terms.

21. DATA PROTECTION AND ARTIFICIAL INTELLIGENCE LIABILITY FRAMEWORK

21.1 US Data Protection Legal Framework

21.1.1 Governing Laws. Data processing on the Platform is governed exclusively by applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), and others. Lovelike complies with applicable U.S. privacy laws and does not guarantee compliance with non‑U.S. privacy regulations.

21.1.2 Children's Online Privacy Protection Act (COPPA) Compliance Framework

(a) Statutory Compliance
Lovelike complies with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501-6506, and FTC COPPA Rule (16 CFR Part 312).

(b) Platform Not Directed at Children
EXPRESS CERTIFICATION: The Lovelike Platform is NOT directed to children under 13 years of age as defined by COPPA. The Platform:

(i) Does NOT target children as its primary audience;
(ii) Does NOT use child-oriented content, language, or characters;
(iii) Does NOT advertise or market to children;
(iv) Requires users to be 18+ (exceeds COPPA age threshold);
(v) Prohibits collection of personal information from children.

(c) Age Verification and User Obligations

Users must certify they are 18 years or older during registration. False age declarations constitute a Material Breach (as defined in Section 1.1.5) and result in immediate account termination without notice, consistent with COPPA compliance requirements.

(d) Parental Rights and Underage User Reporting
If you are a parent or legal guardian who believes your child under 13 has provided personal information to Lovelike, or if you are a user who suspects another user is underage, please contact us immediately:

Email: support@lovelike.ai
Subject: "COPPA Concern"

We will investigate promptly and take appropriate action in accordance with COPPA requirements, including immediate account termination and data deletion where necessary.

22. COMPREHENSIVE AI LIABILITY DISCLAIMERS

22.1 AI Systems Disclaimer
THE PLATFORM'S ARTIFICIAL INTELLIGENCE SYSTEMS, INCLUDING AIMÊ AND ALL THIRD-PARTY AI INTEGRATIONS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. LOVELIKE DISCLAIMS ALL LIABILITY FOR AI-GENERATED CONTENT, ALGORITHMIC DECISIONS, AND AUTOMATED SYSTEM OUTPUTS.

Note: For detailed information about AI data collection, processing, and user rights, please consult our Privacy Policy, specifically: Section 2.6 (AI and Machine Learning Data), Section 2.7 (MY AIMÊ AI Training Program), and Section 8 (Artificial Intelligence and Algorithmic Processing). These Privacy Policy sections are incorporated into these Terms by reference for all AI data processing matters.

22.2 AI-Specific Liability Limitations
LOVELIKE SHALL NOT BE LIABLE FOR:

(I) AI Content Accuracy and Reliability

(i) Inaccuracies, errors, or misinformation in AI-generated content;
(ii) Factual errors or outdated information in AI outputs;
(iii) Inappropriate, offensive, or harmful AI-generated content;
(iv) Intellectual property infringement by AI-generated materials;
(v) Plagiarism or similarity to existing copyrighted works.

(II) Algorithmic Decision-Making

(i) Automated decisions affecting user accounts, applications, or scoring;
(ii) Algorithm bias, discrimination, or unfair treatment;
(iii) Recommendation algorithm outcomes or content curation;
(iv) Fraud detection false positives or missed fraudulent activity;
(v) Credit scoring, risk assessment, or financial evaluations.

Reference: See Privacy Policy § 8.2 for information about automated decision-making with human oversight and your right to human review.

(III) AI Training and Model Limitations

(i) Biases inherited from training data or model architecture;
(ii) AI system hallucinations, confabulations, or false information;
(iii) Incomplete or inconsistent AI responses;
(iv) AI system downtime, errors, or performance degradation;
(v) Third-party AI provider limitations, changes, or discontinuation.

Reference: See Privacy Policy § 2.7 for details about MY AIMÊ AI Training Program and Privacy Policy § 8.3 for important acknowledgments about AI training limitations.

(IV) Data Processing and Privacy
AI processing of personal information or sensitive data, data accuracy in training datasets, privacy implications of AI-generated insights, cross-border data transfers for AI processing, and data retention in AI systems.

ALL DATA PROCESSING MATTERS ARE GOVERNED BY OUR PRIVACY POLICY:

• AI data collection: Privacy Policy § 2.6

• AI data retention: Privacy Policy § 5.4(b)

• Third-party AI providers: Privacy Policy § 10.5(D)

• AI privacy rights: Privacy Policy § 8.4

(V) Commercial and Professional Use

(i) Business decisions based on AI recommendations or insights;
(ii) Financial losses from AI-generated content or advice;
(iii) Professional liability arising from AI-assisted work products;
(iv) Regulatory violations resulting from AI-generated compliance content;
(v) Tax, legal, or financial advice generated by AI systems.

(VI) Technical Performance

(i) AI system availability, uptime, or response times;
(ii) Integration failures with third-party AI services;
(iii) API limitations or rate limiting by AI providers;
(iv) Version updates, model changes, or feature deprecation;
(v) Data synchronization errors between AI systems.

Reference: See Privacy Policy § 10.5(D) for information about third-party AI service providers (OpenAI, Anthropic, Google/Gemini) and their technical limitations.

(VII) AI Training Data Rights Framework

(i) Quality or utility of user-contributed training data;
(ii) Performance improvements from AI training programs;
(iii) AI Innovation Awards eligibility or winner selection;
(iv) Accuracy of AI models trained on user content;
(v) Commercial viability of AI training initiatives;
(vi) Intellectual property protection in training datasets;
(vii) Qualification for AI Contributors programs;
(viii) Calculation of training data contribution value;
(ix) Performance metrics for AI model effectiveness;
(x) Recognition levels in AI Contributors Program;
(xi) Continuity of AI training benefits or awards programs;
(xii) Competitive advantages or preferential treatment availability.

ALL MY AIMÊ TRAINING PROGRAM DETAILS ARE IN THE PRIVACY POLICY:

• Program overview: Privacy Policy § 2.7(b)

• Opt-out procedures: Privacy Policy § 8.4(a)

• Data retention after opt-out: Privacy Policy § 5.4(b)

• Important acknowledgments: Privacy Policy § 8.3

(VIII) Intellectual Property Uncertainties

(i) Intellectual property registrability or protection eligibility of AI-generated content;
(ii) Copyright, trademark, or patent application rejections based on AI-generated content;
(iii) Evolving legal standards regarding AI-generated intellectual property rights;
(iv) International variations in AI-generated content intellectual property recognition;
(v) Professional liability arising from intellectual property claims regarding AI-generated content.

(IX) Child Safety and Sexual Exploitation Prevention

(i) Accuracy of AI content filters for detecting prohibited content;
(ii) Effectiveness of safety measures preventing generation of harmful content;
(iii) User attempts to bypass safety controls or generate prohibited content;
(iv) Third-party use of AI-generated content for harmful purposes.

Reference: See Privacy Policy § 2.1.3 for COPPA compliance framework and Privacy Policy § 11.9 for children's privacy protections.

(X) Controlled Substances and Drug Content

(i) AI-generated content related to drug synthesis or manufacturing;
(ii) Accuracy of drug-related educational or harm reduction information;
(iii) Effectiveness of AI content filters for detecting drug-related content;
(iv) User attempts to bypass AI safety controls for drug content;
(v) Misuse of AI-generated pharmaceutical or medical information;
(vi) Third-party use of AI content for illegal drug activities.

22.3 User Responsibility for AI Content

22.3.1 Content Review Obligation. Users are solely responsible for reviewing, editing, fact-checking, and verifying all AI-generated content before publication, distribution, or commercial use. Lovelike provides AI tools as productivity aids only and does not endorse, verify, or guarantee any AI outputs.

22.3.2 Professional Advice Disclaimer. AI-generated content does not constitute professional advice of any kind including legal, financial, medical, tax, or business advice. Users must consult qualified professionals for all professional advice needs.

22.3.3 Intellectual Property Responsibility. Users bear full responsibility for ensuring AI-generated content does not infringe intellectual property rights, violate copyrights, or misappropriate proprietary information. Users must conduct independent clearance for all commercial uses.

22.3.4 Compliance and Regulatory Responsibility. Users are responsible for ensuring AI-assisted content complies with all applicable laws, regulations, industry standards, and professional guidelines. Lovelike does not verify regulatory compliance of AI outputs.

22.3.5 AI Training Data Contribution Responsibility. Users participating in AI Training Data Rights programs are solely responsible for ensuring they have proper ownership rights or authorization for all contributed content. Users must verify that contributed content does not violate third-party intellectual property rights or contain unauthorized materials.

Reference: See Privacy Policy § 2.7 and Privacy Policy § 8.3 for MY AIMÊ program requirements and user obligations.

22.4 Third-Party AI Provider Limitations

22.4.1 Provider Dependencies. The Platform relies on third-party AI providers whose terms, availability, and capabilities may change without notice. Lovelike is not responsible for third-party provider decisions, limitations, or service interruptions.

22.4.2 Provider Data Policies. Third-party AI providers may have separate data processing policies and terms. Users are bound by applicable third-party provider terms when using integrated AI features.

Reference: See Privacy Policy § 10.5(D) for complete information about third-party AI data processing and Privacy Policy § 2.6(c) for details about Lovelike's hybrid AI architecture.

22.4.3 Model Updates and Changes. AI models may be updated, modified, or replaced without notice, potentially affecting output quality, style, or capabilities. Lovelike does not guarantee consistency across model versions.

22.5 AI Model Output Disclaimers
LOVELIKE PROVIDES NO WARRANTIES REGARDING AI MODELS TRAINED ON USER DATA:
(a) Accuracy, reliability, or fitness for any particular purpose;
(b) Absence of bias, discrimination, or harmful outputs;
(c) Compliance with applicable laws or industry standards;
(d) Protection against reverse engineering or model extraction;
(e) Consistency of outputs across different model versions;
(f) Commercial viability or market acceptance of AI-generated content;
(g) Intellectual property clearance of AI model outputs.

Reference: See Privacy Policy § 5.4(b) for information about why contributed training data cannot be extracted from trained AI models after integration.

22.6 Autonomous AI System Disclaimers
LOVELIKE SHALL NOT BE LIABLE FOR DECISIONS, ACTIONS, OR OUTPUTS FROM ANY AUTONOMOUS AI SYSTEMS, INCLUDING BUT NOT LIMITED TO:
(a) Algorithmic content moderation decisions made without human review;
(b) Automated user scoring, ranking, or classification systems;
(c) AI-driven campaign matching or recommendation algorithms;
(d) Autonomous financial transaction processing or fraud detection;
(e) Machine learning model predictions or behavioral analysis;
(f) Automated customer service responses or chatbot interactions;
(g) AI-generated legal notices, policy updates, or user communications.

USERS ACKNOWLEDGE THAT AI SYSTEMS MAY MAKE ERRORS, EXHIBIT BIAS, OR PRODUCE UNEXPECTED RESULTS AND ASSUME ALL RISKS THEREOF.

Reference: See Privacy Policy § 8.2 for information about automated decision-making with human oversight and Privacy Policy § 8.4(c) for your right to request human review of automated decisions.

22.6.1 AI Regulatory Compliance Reservation
(a) Evolving Legal Landscape. AI regulation is rapidly evolving at federal, state, and international levels. Lovelike reserves the right to modify AI system operations, disclosures, and user rights to comply with:

(i) Federal AI regulation (if enacted);
(ii) State AI transparency laws (e.g., CA, CO, VA);
(iii) EU AI Act (for applicable international users);
(iv) Sector-specific AI requirements;
(v) Court decisions affecting AI liability.

(b) User Notification. Material changes to AI systems or AI liability frameworks will be provided with 30 days advance notice, except where immediate compliance is required by law.

Reference: See Privacy Policy § 18 for information about how Privacy Policy updates are communicated.

(c) Regulatory Supremacy. If any AI-related disclaimer in these Terms conflicts with applicable mandatory law, such law prevails to the minimum extent necessary.

22.7. THIRD-PARTY AI PROVIDER DISCLAIMER AND SECTION 230 IMMUNITY

22.7.1. Third-Party AI Provider Relationship.
A. Utilization of Third-Party Services. The Company integrates artificial intelligence services from third-party providers ("Third-Party AI Providers"), including but not limited to: (i) OpenAI (e.g., GPT-4, DALL-E); (ii) Anthropic (e.g., Claude models); (iii) Google (e.g., Gemini, Vertex AI); (iv) xAI (e.g., Grok); and (v) other AI/ML service providers integrated from time to time.
B. Role as Intermediary. The User acknowledges and agrees that the Company acts solely as a technology intermediary. Specifically:
(i) The Platform infrastructure routes User requests to Third-Party AI Providers;
(ii) The Company transmits User inputs (prompts, queries, uploaded content) to third-party APIs; and
(iii) The Company receives and displays AI-generated outputs.
C. Source of Content. The Company does NOT generate, create, author, or originate the substantive content of AI outputs. All AI-generated text, images, code, and analysis are created by the proprietary algorithms and models of the Third-Party AI Providers. The Company does not control, edit, or modify AI outputs, except for technical formatting, automated content moderation (Section 22.7.3), and safety guardrails.
D. Independence of Providers. Third-Party AI Providers operate independently and maintain their own terms of service, privacy policies, and decision-making authority regarding model training, capabilities, and limitations.

22.7.2. Express Disclaimer of Warranties for Third-Party AI Outputs.
THE COMPANY MAKES NO WARRANTIES, REPRESENTATIONS, OR GUARANTEES REGARDING THIRD-PARTY AI OUTPUTS. THE COMPANY EXPRESSLY DISCLAIMS LIABILITY FOR:
(a) Accuracy: AI outputs may contain factual errors, outdated information, or "hallucinations" (fabricated information presented as fact).
(b) Completeness: AI outputs may be incomplete, partial, or omit material information.
(c) Originality: AI outputs may inadvertently reproduce copyrighted materials or be substantially similar to existing works.
(d) Safety: AI outputs may contain offensive, discriminatory, or inappropriate content despite moderation efforts.
(e) Fitness for Purpose: AI outputs may not be suitable for the User's specific intended use or business purpose.
(f) Consistency: AI models are probabilistic and may generate different outputs for identical inputs.

22.7.3. Content Moderation and Safety Guardrails.
The Company implements limited content moderation, including:
(a) Pre-Generation Filtering: To block requests violating the Acceptable Use Policy; and
(b) Post-Generation Filtering: To detect and suppress extreme violence, hate speech, PII, and CSAM.
Limitations: The User acknowledges that content moderation is not foolproof; harmful content may evade filters; and over-blocking may occur. The Company assumes NO obligation to pre-screen all AI outputs. Responsibility for reviewing and verifying AI outputs rests solely with the User pursuant to Section 22.3.1.

22.7.4. Section 230 Immunity (Communications Decency Act).
The Company asserts immunity under 47 U.S.C. § 230 ("Section 230") based on the following:
(a) Interactive Computer Service: The Company acts as an "interactive computer service" by providing access to multiple information content providers (the Third-Party AI Providers).
(b) Information Content Provider: The Third-Party AI Providers (e.g., OpenAI, Anthropic, Google) are the "information content providers" responsible for creating the algorithms and originating the substantive content of AI outputs.
(c) Protected Activities: Under Section 230, the Company shall not be treated as the publisher or speaker of information provided by Third-Party AI Providers and shall not be liable for good faith content moderation decisions.

22.7.5. Allocation of Liability; Proper Defendants.
A. Claims Against Providers. If the User suffers harm, injury, or damages arising from AI-generated content, the User agrees that any legal claims must be asserted directly against the applicable Third-Party AI Provider, and NOT against the Company.
B. Provider Contact Information.
(i) OpenAI: legal@openai.com | https://help.openai.com
(ii) Anthropic: legal@anthropic.com | https://support.anthropic.com
(iii) Google: Via Google Cloud Support Console | https://cloud.google.com/terms
C. Limitation of Liability. To the extent Section 230 immunity is deemed inapplicable, the Company's liability is subject to the limitations set forth in Section 13 (Limitation of Liability) and Section 15 (Arbitration).

22.7.6. Indemnification for Third-Party AI Content Claims.
The User agrees to indemnify, defend, and hold harmless the Company from all claims arising from:
(a) The User's publication, distribution, or commercial use of AI-generated content;
(b) The User's failure to verify AI-generated content;
(c) The User's reliance on AI-generated professional advice; and
(d) Any attempt by the User to hold the Company liable as the publisher or speaker of AI-generated content in violation of Section 230.

22.7.7. Incorporation of Third-Party Terms.
By using AI features, the User agrees to comply with the applicable Third-Party AI Provider terms, which are incorporated by reference herein:
(a) OpenAI: Terms of Use (openai.com/policies/terms-of-use) and Usage Policies;
(b) Anthropic: Consumer Terms (anthropic.com/legal/consumer-terms) and Acceptable Use Policy; and
(c) Google: Google Cloud Terms of Service (cloud.google.com/terms) and Vertex AI Policies.
Violations of these policies may result in suspension of the User's account.

22.7.8. Third-Party AI Provider Service Changes.
The User acknowledges that Third-Party AI Providers may, without notice, modify models, change service availability, alter content policies, or terminate services. Such events constitute Force Majeure under Section 20.11.4. The Company bears no liability for service disruptions caused by Third-Party AI Providers.

22.7.9. Data Processing by Third-Party AI Providers.
The User acknowledges that User Inputs and Uploaded Content are transmitted to and processed by Third-Party AI Providers. While the Company employs encryption and data minimization where feasible, the User acknowledges that Third-Party AI Providers have independent privacy policies and data practices over which the Company has limited control.

22.7.10. Intellectual Property Uncertainties.
The Company makes no representations regarding the copyrightability or ownership of AI-generated content. The User is solely responsible for:
(a) Conducting intellectual property clearance;
(b) Assessing infringement risks related to training data; and
(c) Defending against third-party infringement claims arising from the User's use of AI outputs.

22.7.11. Professional Liability.
The User acknowledges that AI-generated content is not a substitute for professional judgment. Users in regulated professions (e.g., legal, medical, financial) remain fully liable for their work product, even if AI-assisted. The User must comply with all applicable professional standards and disclosure obligations.

22.7.12. No Third-Party Beneficiary Rights.
Nothing in this Section 22.7 creates third-party beneficiary rights for OpenAI, Anthropic, Google, or other AI providers.

22.7.13. Survival.
This Section 22.7, including all indemnification obligations and waivers, shall survive the termination or expiration of these Terms.

22.7.14. Acknowledgment and Acceptance.
BY USING AI FEATURES ON THE PLATFORM, THE USER ACKNOWLEDGES AND AGREES THAT:
(a) The Company qualifies for Section 230 immunity as an interactive computer service;
(b) Claims regarding AI content must be brought against the Third-Party AI Provider;
(c) The User accepts sole responsibility for verifying AI-generated content; and
(d) The User waives any claims against the Company arising from AI-generated content.

23. ENHANCED INDEMNIFICATION FOR DATA AND AI

23.1 Data Protection Indemnification
You agree to indemnify, defend, and hold harmless Lovelike, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

(a) Privacy Law Violations

(i) Non-compliance with applicable US privacy laws in your jurisdiction;
(ii) Misuse of personal data obtained through Platform features;
(iii) Violations of third-party privacy rights or data protection laws;
(iv) Improper data collection, processing, or sharing practices;
(v) Cross-border data transfer violations or non-compliance.

Reference: For information about Lovelike's data processing practices and your privacy obligations, see Privacy Policy § 2 (What Information We Collect) and Privacy Policy § 3 (How We Use Your Information). For state-specific privacy rights and compliance obligations, see Privacy Policy § 11.

(b) Data Security Incidents

(i) Data breaches resulting from your account security failures;
(ii) Unauthorized access due to compromised credentials or poor security practices;
(iii) Sharing of login credentials or access tokens with unauthorized parties;
(iv) Use of compromised devices or networks to access the Platform;
(v) Failure to report known security incidents or vulnerabilities.

Reference: For information about Platform security practices and your security responsibilities, see Privacy Policy § 6 (Data Security and Protection). For breach notification procedures, see Privacy Policy § 6.6 (Data Breach Notification).

23.2 AI-Related Indemnification
You agree to indemnify, defend, and hold harmless Lovelike, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

(c) AI Content Liability

(i) Publication, distribution, or commercial use of AI-generated content;
(ii) Intellectual property infringement by AI-assisted work products;
(iii) Defamation, false statements, or harmful content in AI outputs;
(iv) Professional liability arising from AI-generated advice or recommendations;
(v) Regulatory violations resulting from AI-generated compliance content.

IMPORTANT: As stated in Section 22.3.1, you are solely responsible for reviewing, editing, fact-checking, and verifying all AI-generated content before use. Lovelike does not endorse, verify, or guarantee any AI outputs.

Reference: For information about AI content generation and limitations, see Privacy Policy § 8.1 (AI System Disclosure).

(d) Algorithmic Decision Consequences

(i) Business decisions based on AI recommendations or platform analytics;
(ii) Financial losses from automated trading, pricing, or investment decisions;
(iii) Employment decisions influenced by AI-generated insights or scoring;
(iv) Discrimination claims arising from AI-assisted decision-making;
(v) Consumer protection violations involving AI-generated marketing content.

IMPORTANT: As stated in Section 22.3.2, AI-generated content does not constitute professional advice. As stated in Section 22.6, Lovelike is not liable for autonomous AI system decisions.

Reference: For information about automated decision-making and human oversight, see Privacy Policy § 8.2 (Automated Decision-Making with Human Oversight). For your right to human review of automated decisions, see Privacy Policy § 8.4(c).

(e) AI Training and Data Usage

(i) Contribution of proprietary, confidential, or sensitive information to AI training;
(ii) Violations of third-party intellectual property through AI training data;
(iii) Privacy violations resulting from AI model training or data processing;
(iv) Regulatory violations arising from automated data processing;
(v) Claims by employees, customers, or partners regarding AI data usage.

Reference: For complete information about AI training data collection and usage, see Privacy Policy § 2.7 (MY AIMÊ AI Training Program). For information about AI data retention and deletion limitations, see Privacy Policy § 5.4(b). For AI training opt-out procedures, see Privacy Policy § 8.4(a).

(f) AI Training Data Rights Participation
You specifically agree to indemnify Lovelike for claims arising from:

(i) Contribution of content to AI training programs without proper ownership rights or authorization from copyright holders;
(ii) Misrepresentation of content ownership status when contributing to AI training datasets;
(iii) Fraudulent activities related to AI Contributors programs, including manipulation of contribution metrics or false claims about content quality or originality;
(iv) Violation of third-party intellectual property rights through content contributed to AI training programs;
(v) Providing false information about content sources, creation methods, or authorization status when participating in AI training data contribution;
(vi) Claims arising from AI-generated content based on your contributed training data, including any intellectual property infringement allegations;
(vii) Disputes with third parties regarding the use of AI models trained partially on your contributed content;
(viii) Regulatory violations or compliance issues arising from your participation in AI training data contribution programs.

IMPORTANT: As stated in Section 22.3.5, users participating in AI Training Data Rights programs are solely responsible for ensuring they have proper ownership rights or authorization for all contributed content.

MANDATORY READING FOR AI TRAINING PARTICIPANTS:

• Privacy Policy § 2.7(b): MY AIMÊ Training Program requirements and scope.

• Privacy Policy § 8.3: Important MY AIMÊ Acknowledgments, including permanent integration of training data into AI models, impossibility of extraction after model training, irreversible nature of contributions, and no guaranteed benefits from participation.

• Privacy Policy § 5.4(b): Why contributed data cannot be deleted from trained models.

• Privacy Policy § 8.4(a): Opt-out limitations and what opt-out does NOT do.

23.3 Indemnification Procedures

23.3.1 Notice and Defense. Lovelike will provide you with prompt written notice of any claim subject to indemnification. You will have the right to control the defense and settlement of such claim, provided that:
(a) You may not settle any claim in a manner that imposes liability or obligations on Lovelike without Lovelike's prior written consent;
(b) Lovelike may participate in the defense at its own expense;
(c) You will not make any admission of liability on behalf of Lovelike without prior written consent.

23.3.2 Cooperation. You agree to cooperate fully with Lovelike in the defense of any claim subject to indemnification, including providing access to relevant documents, witnesses, and information.

23.3.3 Lovelike's Rights. If you fail to assume defense of a claim within 30 days of notice, Lovelike may assume defense and you will remain liable for all costs, expenses, and any resulting judgment or settlement.

23.4 Scope of Indemnification

23.4.1 Covered Costs. Your indemnification obligations include all:
(a) Court costs and legal fees (including reasonable attorneys' fees);
(b) Settlement amounts and judgments;
(c) Expert witness fees and litigation expenses;
(d) Regulatory fines or penalties arising from your violations;
(e) Investigation costs and compliance expenses.

23.4.2 No Limitation. This indemnification obligation is in addition to, and not in lieu of, any other indemnification obligations you may have under these Terms or applicable law.

23.5 Survival
Your indemnification obligations under this Section 23 survive:
(a) Termination or expiration of these Terms;
(b) Deletion of your account;
(c) Discontinuation of your use of the Platform;
(d) Any updates or modifications to these Terms.

Your obligations continue for the full statute of limitations period applicable to any claims.

24. INTERNATIONAL DATA TRANSFER LIMITATIONS

24.1 US-Centric Service Model

24.1.1 Domestic Data Processing
The Platform is designed as a US-domestic service with primary data processing occurring within United States territory. All user data is primarily stored and processed in US-based data centers operated by Lovelike and its US-based service providers.

➡️ For detailed information about our data storage locations and infrastructure, see Privacy Policy § 6.1 (Where We Store Your Data).

➡️ For information about our US-based service providers, see Privacy Policy § 4 (When and How We Share Your Information).

24.1.2 Limited International Transfers
International data transfers occur only when necessary for core Platform functionality, including:

(a) Payment processing through Stripe Connect accounts
(b) AI services provided by OpenAI, Anthropic, and Google
(c) Essential business operations required for Platform functionality

Users consent to such transfers as necessary for service provision.

⚠️ IMPORTANT: By using the Platform, you explicitly consent to these international data transfers. If you do not consent, you must not use the Platform.

➡️ For complete details about international data transfers and third-party service providers, see:

• Privacy Policy § 4.1 - Third-Party Service Providers (including Stripe, OpenAI, Anthropic, Google)

• Privacy Policy § 4.1(i) - Stripe Connect international transfers

• Privacy Policy § 4.1(j) - AI provider international transfers

➡️ For information about data transfer mechanisms and safeguards, see Privacy Policy § 12 (International Data Transfers).

24.1.3 No International Compliance Guarantee
Lovelike does not guarantee comprehensive compliance with:

(a) International privacy laws outside the United States
(b) European Commission adequacy decisions
(c) Cross-border data transfer requirements under GDPR, UK GDPR, or similar frameworks
(d) Local data localization requirements
(e) International data protection standards beyond US law

International users access the Platform subject to US privacy law frameworks only.

➡️ For information about applicable US privacy laws, see Privacy Policy § 11 (State-Specific Privacy Rights - US).

⚖️ GDPR/UK GDPR USERS: If you are subject to GDPR or UK GDPR, please review Privacy Policy § 12.3 (GDPR/UK GDPR Compliance Limitations) for important information about limited adequacy and transfer mechanisms.

24.2 Non-US User Acknowledgments

24.2.1 Jurisdiction Risk Assumption
By accessing the Platform from outside the United States, you acknowledge and agree that:

(a) You access a US-based service subject to US legal frameworks, including:

• US federal privacy laws (e.g., COPPA, VPPA, ECPA)

• State privacy laws (California CCPA/CPRA, Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, etc.)

• US data breach notification requirements

• US court jurisdiction and applicable law

(b) You assume all risks related to:

• Cross-border data processing from your jurisdiction to the United States

• International privacy law compliance gaps or conflicts

• Jurisdictional conflicts between US law and your local law

• Potential lack of adequacy decisions or transfer mechanisms under your local law

• Enforcement limitations for privacy rights under your local law

(c) You waive any claims based on:

• Alleged violations of non-US privacy laws

• Lack of compliance with international data transfer requirements

• Absence of adequacy decisions or standard contractual clauses

• Failure to meet local data localization or residency requirements

⚠️ CRITICAL: If your local law prohibits you from transferring data to the United States or accepting these terms, you must not use the Platform.

➡️ For information about legal bases for international transfers, see Privacy Policy § 12.1 (Legal Basis for International Transfers).

➡️ For information about risks of international transfers, see Privacy Policy § 12.2 (Risks of International Data Transfers).

24.2.2 Local Law Compliance
As a non-US user, you are solely responsible for:

(a) Ensuring your Platform use complies with applicable local laws, including:

• Privacy laws and data protection regulations in your jurisdiction

• Cross-border data transfer restrictions or prohibitions

• Data localization or data residency requirements

• Consent requirements for international transfers

• Industry-specific regulations (e.g., financial services, healthcare)

(b) Obtaining necessary authorizations, including:

• Regulatory approvals for cross-border data transfers (if required)

• Consent from data subjects whose data you process through the Platform

• Employer or institutional approvals (if using Platform for business purposes)

• Export control or sanctions compliance clearances

(c) Conducting your own legal assessment of:

• Whether your use of the Platform violates local law

• Risks associated with transferring data to US-based services

• Adequacy of US privacy protections under your local law

• Potential penalties or enforcement actions in your jurisdiction

⚠️ WARNING: Lovelike does NOT provide legal advice regarding compliance with non-US privacy laws. Consult local legal counsel before using the Platform if you have compliance concerns.

➡️ For general information about user responsibilities, see Section 3 (Acceptable Use Policy)

24.2.3 No Local Representative
Lovelike does not maintain:

(a) Local representatives in any non-US jurisdiction
(b) Data protection officers outside the United States
(c) EU/UK representatives under GDPR Article 27 or UK GDPR
(d) Compliance officers for non-US privacy frameworks
(e) Local contact points for data subject requests under non-US law

All privacy inquiries, data subject requests, and legal processes must be directed to:

Lovelike Inc.
Email: support@lovelike.ai

⚠️ IMPORTANT: Responses to inquiries from non-US users may be delayed and will be handled according to US legal requirements only.

➡️ For contact information and procedures for exercising privacy rights, see:

• Privacy Policy § 9 - Your Privacy Rights and Choices

• Privacy Policy § 13 - Contact Us

➡️ For information about complaint procedures, see Privacy Policy § 9.5 (Filing Complaints).

24.3 Specific Regional Limitations

24.3.1 European Economic Area (EEA) and United Kingdom
Users in the EEA or UK acknowledge:

(a) Limited GDPR/UK GDPR Compliance:

• Lovelike does not guarantee full GDPR or UK GDPR compliance for all Platform features

• The United States is not recognized as having an adequate level of data protection under GDPR

• Standard Contractual Clauses (SCCs) may not be in place for all data transfers

• Binding Corporate Rules (BCRs) are not implemented

(b) No EU/UK Representative:

• As stated in Section 24.2.3, no Article 27 GDPR or UK GDPR representative is appointed

• All communications must be directed to US headquarters

(c) Limited Enforcement:

• EEA and UK users may face practical limitations in enforcing GDPR/UK GDPR rights

• Supervisory authority complaints may have limited effectiveness for US-based services

• Cross-border enforcement mechanisms may not be available

➡️ For detailed information about GDPR/UK GDPR compliance limitations, see Privacy Policy § 12.3.

➡️ For information about GDPR rights (where applicable), see Privacy Policy § 11.8.

24.3.2 Other International Jurisdictions
Users in other international jurisdictions acknowledge:

(a) No Local Law Compliance Guarantee:

• Lovelike does not guarantee compliance with privacy laws in Brazil (LGPD), Canada (PIPEDA), Australia (Privacy Act), or other non-US jurisdictions

• Platform features may not align with local privacy requirements

(b) Limited Privacy Rights:

• Privacy rights under the Privacy Policy § 9 are based on US law

• Additional rights under local law may not be honored or may be subject to limitations

(c) English Language Only:

• Terms of Service and Privacy Policy are provided in English only

• No translations are provided for non-English speaking jurisdictions

• You are responsible for understanding English-language legal documents

➡️ For information about governing language, see Section 20.10 (Governing Language).

24.4 Data Transfer Impact on Platform Features

24.4.1 Payment Processing Limitations
International data transfers for payment processing may result in:

(a) Limited payment methods available in certain jurisdictions
(b) Currency conversion fees or exchange rate fluctuations
(c) Extended processing times for international transactions
(d) Additional verification requirements for compliance with financial regulations

➡️ For information about payment processing, see Section 6 (Financial Transactions, Campaign Operations, and Marketplace).

➡️ For information about Stripe's international data transfers, see Privacy Policy § 4.1(i).

24.4.2 AI Services Limitations
International data transfers for AI services may result in:

(a) Variable AI response times depending on geographic location
(b) Limited AI features in jurisdictions with strict data localization requirements
(c) Reduced AI training participation for users in certain jurisdictions
(d) Content filtering or moderation differences based on legal requirements

➡️ For information about AI services and data transfers, see Privacy Policy § 4.1(j).

➡️ For information about AI training opt-out, see Privacy Policy § 8.4(a).

24.5 Changes to International Transfer Practices

24.5.1 Right to Modify
Lovelike reserves the right to modify international data transfer practices, including:

(a) Adding or removing service providers that process data internationally
(b) Changing data storage locations or server infrastructure
(c) Implementing new transfer mechanisms or safeguards
(d) Restricting Platform access in certain jurisdictions due to legal or compliance concerns

➡️ For information about how we notify users of changes, see Section 20.1 (Updates to Terms).

24.5.2 Jurisdiction-Based Restrictions
Lovelike may, at its sole discretion:

(a) Restrict or terminate access for users in jurisdictions where compliance becomes legally complex or cost-prohibitive
(b) Implement geographic blocking for certain Platform features
(c) Require additional consents or acknowledgments from users in specific regions
(d) Suspend new registrations from certain countries or regions

⚠️ No refunds will be provided if your jurisdiction becomes restricted after registration.

➡️ For information about termination, see Section 8 (Termination and Appeals).

24.6 User Consent to International Transfers

24.6.1 Explicit Consent
By creating an account and using the Platform, you explicitly consent to:

(a) Transfer of your personal data to the United States and other countries where our service providers operate
(b) Processing of your data under US privacy law frameworks
(c) Storage of your data in US-based data centers and cloud infrastructure
(d) Sharing of your data with third-party service providers as described in the Privacy Policy § 4

➡️ For complete information about international transfers and consent, see Privacy Policy § 12.

24.6.2 Withdrawal of Consent
If you wish to withdraw consent for international data transfers:

(a) You must stop using the Platform immediately
(b) You must delete your account following the procedures in Privacy Policy § 9.2
(c) Some data may remain in accordance with our retention policies as described in Privacy Policy § 5
(d) AI training data cannot be removed from trained models as explained in Privacy Policy § 5.4(b)

⚠️ WARNING: Withdrawal of consent for international transfers requires complete cessation of Platform use. Partial withdrawal is not possible.

24.7 Survival
The acknowledgments, consents, and waivers in this Section 24 survive:

(a) Termination or expiration of these Terms
(b) Deletion of your account
(c) Discontinuation of your use of the Platform
(d) Changes to international data transfer practices

Your consents and risk assumptions continue for all data processed during your Platform use.

25. BIOMETRIC DATA AND SENSITIVE INFORMATION

25.1 Biometric Data Restrictions

25.1.1 No Biometric Collection
The Platform does not knowingly collect, process, or store biometric identifiers, including:

(a) Fingerprints
(b) Voiceprints
(c) Iris or retina scans
(d) Facial recognition data or facial geometry
(e) Hand geometry scans
(f) Other biometric information as defined under applicable US state biometric privacy laws

This prohibition includes facial geometry as defined by the Illinois Biometric Information Privacy Act (BIPA) and analogous state laws.

➡️ For detailed information about what data we DO collect, see Privacy Policy § 2 (What Information We Collect).

➡️ For information about data we do NOT collect, see Privacy Policy § 2.8 (Information We Do NOT Collect).

25.1.2 Third-Party Biometric Services
If third-party integrations (social media platforms, payment processors, cloud storage providers) collect biometric data:

(a) Such collection is governed by the third party's terms and privacy policies, not by Lovelike's practices
(b) Lovelike has no control over third-party biometric data collection
(c) Users are responsible for reviewing third-party privacy policies before connecting accounts or authorizing integrations

➡️ For information about third-party services and their data practices, see Privacy Policy § 4.1 (Third-Party Service Providers).

➡️ For information about social media integrations, see Privacy Policy § 2.3 (Social Media and Third-Party Account Connections).

25.1.3 Illinois Biometric Information Privacy Act (BIPA) Compliance

A. Scope and Applicability
The Illinois Biometric Information Privacy Act (740 ILCS 14/) applies to private entities in possession of biometric identifiers or biometric information of Illinois residents.

B. BIPA Definitions
For purposes of this Section:

(a) "Biometric Identifier" means:

• Retina or iris scan

• Fingerprint

• Voiceprint

• Scan of hand or face geometry

(b) "Biometric Information" means any information, regardless of how it is captured, converted, stored, or shared, based on an individual's biometric identifier used to identify an individual.

(c) EXCLUDED from BIPA:

• Photographs

• Written signatures

• Physical descriptions (height, weight, hair color, eye color)

• Demographic data (race, gender, age)

• Tattoos or other identifying marks

• Information captured from a patient in a healthcare setting

➡️ For the complete list of data types we do NOT collect, see Privacy Policy § 2.8.

C. Lovelike's Current Policy - NO Biometric Collection
WE DO NOT:

(a) Collect biometric identifiers or biometric information
(b) Store biometric identifiers or biometric information
(c) Process biometric identifiers or biometric information
(d) Use facial recognition, fingerprint scanning, or voice analysis technologies
(e) Share biometric data with third parties

⚠️ ABSOLUTE PROHIBITION: The Platform is designed to operate entirely without biometric data collection or processing.

D. Hypothetical BIPA Compliance Framework
IF Lovelike were to collect biometric information in the future (which we currently do NOT), we would comply with BIPA as follows:

1. Written Notice Requirement (740 ILCS 14/15(b)(1)):

   • Written notice of specific purpose and length of retention

   • Published retention schedule and destruction guidelines

   • Notice provided BEFORE collection

2. Written Consent Requirement (740 ILCS 14/15(b)(2)):

   • Informed written consent obtained BEFORE collection

   • Separate consent from general Terms of Service

   • Opt-in mechanism (not opt-out)

   • Clear disclosure of purpose and retention period

3. Prohibition on Sale (740 ILCS 14/15(c)):

   • NO sale, lease, trade, or profit from biometric data

   • Exception: Payments received in connection with the user's own transaction

4. Disclosure Restrictions (740 ILCS 14/15(d)):

   • NO disclosure to third parties UNLESS:
     (i) User consents to disclosure
     (ii) Required by law or court order
     (iii) Necessary to complete financial transaction requested by user

5. Data Protection Standard (740 ILCS 14/15(a)):

   • Reasonable standard of care (at least same as other confidential data)

   • Industry-standard security measures

   • Protection from unauthorized access

6. Retention and Destruction (740 ILCS 14/15(a)):

   • Retention schedule publicly available

   • Permanent destruction when:
     (i) Initial purpose satisfied, OR
     (ii) Within 3 years of last interaction
     (whichever is earlier)

⚠️ IMPORTANT: This hypothetical framework is for transparency only. Lovelike does NOT currently collect biometric data and has no plans to do so.

E. Current Automated Scanning for Accidental Uploads
To enforce our no-biometric-data policy, Lovelike employs:

(a) Automated Detection:

• AI-based content scanning for facial recognition indicators

• Hash matching against known biometric data patterns

• Metadata analysis for biometric source applications (e.g., Face ID, Touch ID metadata)

(b) Immediate Deletion:

• Automated deletion within 24 hours of detection

• NO manual review of suspected biometric data

• Overwrite and secure deletion (DOD 5220.22-M standard)

(c) User Notification:

• Email notification of policy violation

• Warning before account termination for repeated violations

• Education on acceptable content types

➡️ For information about our content moderation practices, see Privacy Policy § 3.4 (Content Moderation and Safety).

➡️ For information about automated deletion procedures, see Privacy Policy § 5.3 (Automated Deletion).

F. Third-Party Service BIPA Obligations

(a) Stripe Connect:
Does NOT collect biometric data for payment processing. Stripe may collect biometric data for fraud prevention on its own platform, but such collection is governed by Stripe's privacy policy.

➡️ See Privacy Policy § 4.1(i) for Stripe data sharing details.

(b) OpenAI, Anthropic, Google (AI Providers):
Prohibited from processing biometric data via our API integrations per our service agreements.

➡️ See Privacy Policy § 4.1(j) for AI provider data sharing details.

(c) Social Media APIs:
Users' uploaded social content is their responsibility. Lovelike does NOT collect biometric data from social media APIs.

➡️ See Privacy Policy § 2.3 for social media integration details.

(d) Cloud Hosting (AWS):
No biometric data is stored on AWS servers. Only non-biometric user data is stored in accordance with our standard retention policies.

➡️ See Privacy Policy § 6.1 for data storage location details.

G. User Obligations and Prohibitions
USERS ARE ABSOLUTELY PROHIBITED FROM:

(a) Uploading content containing biometric identifiers
(b) Submitting facial scans, fingerprints, voiceprints, or hand geometry scans
(c) Using Platform features to collect biometric data from others
(d) Contributing biometric data to AI training programs
(e) Attempting to reverse-engineer biometric identifiers from Platform data
(f) Using third-party tools to extract biometric data from Platform content
(g) Creating profiles or datasets containing biometric information

⚠️ ZERO TOLERANCE: Violation of biometric data prohibitions results in immediate account termination with no warnings or appeals.

➡️ For user conduct obligations, see Section 3 (Acceptable Use Policy) and Section 4 (Ethical Conduct and Community Standards).

H. Consequences of Violation
If you violate biometric data prohibitions:

(a) Immediate Account Termination - No warnings or cure periods
(b) Permanent Ban from Platform - All accounts, current and future
(c) No Refunds - No refunds of subscriptions, unused credits, or prepaid balances
(d) Legal Liability - You assume ALL BIPA liability and statutory damages
(e) Regulatory Cooperation - We will cooperate with Illinois Attorney General investigations
(f) Third-Party Claims - You are solely responsible for all third-party BIPA claims

➡️ For termination procedures, see Section 8 (Termination and Appeals).

➡️ For refund policies in termination scenarios, see Section 6.9 (Refunds, Returns, and Cancellations).

I. User Indemnification for BIPA Violations
You agree to indemnify, defend, and hold harmless Lovelike, its affiliates, officers, directors, employees, and agents from ALL claims, damages, penalties, and legal fees arising from:

(a) Your upload of biometric identifiers or biometric information
(b) Your violation of BIPA through use of the Platform
(c) Third-party BIPA claims based on your content
(d) Regulatory enforcement actions resulting from your BIPA violations
(e) Class action claims arising from your biometric data violations
(f) Illinois Attorney General investigations or penalties

This indemnification includes:

• Statutory damages under 740 ILCS 14/20:

  • $1,000 per negligent violation

  • $5,000 per intentional or reckless violation

• Attorneys' fees and costs (740 ILCS 14/20)

• Injunctive relief compliance costs

• Regulatory fines and penalties

• Investigation costs and expert witness fees

• Settlement amounts and judgments

➡️ This indemnification is in addition to your obligations under Section 23 (Enhanced Indemnification for Data and AI).

J. BIPA Private Right of Action
BIPA provides a private right of action (740 ILCS 14/20) permitting individuals to sue for violations.

Users acknowledge that:

(a) BIPA claims are subject to arbitration per Section 15 (Dispute Resolution)
(b) Class action waiver (Section 15.2) applies to BIPA claims to the extent enforceable under Illinois law
(c) Any BIPA claims against Lovelike must be arbitrated in Delaware (or Illinois if required by court order)
(d) Arbitration costs for BIPA claims follow the procedures in Section 15.9 (Costs and Fees of Arbitration)
(e) Discovery limitations apply as described in Section 15.4.7 (Discovery)

➡️ For complete arbitration procedures, see Section 15 (Dispute Resolution).

K. Illinois Venue Exception
Notwithstanding Section 15.3 (Governing Law) and Section 15.4.5 (Venue and Hearing Location):

BIPA claims by Illinois residents that cannot be arbitrated due to Illinois public policy may be brought in:

(a) Illinois state courts (Cook County Circuit Court)
(b) Illinois federal courts (Northern District of Illinois)

This exception applies ONLY if:

• A court of competent jurisdiction determines that BIPA claims cannot be arbitrated under Illinois law

• The arbitration agreement in Section 15 is deemed unenforceable for BIPA claims specifically

➡️ For general venue provisions, see Section 15.3 (Governing Law) and Section 15.4.5 (Venue and Hearing Location).

L. BIPA Statute of Limitations
BIPA claims accrue with each scan, collection, or disclosure.

Users must bring BIPA claims within the applicable Illinois statute of limitations:

(a) 1 year for intentional violations (735 ILCS 5/13-201)
(b) 5 years for negligent violations (735 ILCS 5/13-205)
(c) Discovery rule applies - limitations run from date of discovery, not date of violation

⚠️ IMPORTANT: Multiple violations may have separate limitation periods. Consult legal counsel regarding BIPA limitation periods.

M. Regulatory Compliance Monitoring
Lovelike monitors BIPA regulatory developments and court decisions, including:

(a) Illinois Attorney General enforcement actions
(b) Illinois Appellate and Supreme Court BIPA interpretations
(c) Proposed BIPA amendments or regulatory guidance
(d) Federal court decisions in the Seventh Circuit interpreting BIPA
(e) Multi-district litigation (MDL) BIPA settlements and precedents

➡️ For information about how we update our policies, see Section 20.1 (Updates to Terms).

N. Updates to BIPA Compliance
This Section 25.1.3 will be updated as needed to reflect:

(a) Changes in BIPA statutory requirements
(b) Illinois court interpretations or precedential decisions
(c) Regulatory guidance from Illinois Attorney General
(d) Industry best practices for biometric data protection
(e) Federal legislation preempting or supplementing BIPA

Users will receive 30 days' notice of material changes per Section 20.1 (Updates to Terms).

➡️ For complete change notification procedures, see Section 20.1 (Updates to Terms).

25.2 Sensitive Personal Information

25.2.1 Sensitive Data Categories
The Platform minimizes collection of sensitive personal information, including:

(a) Social Security numbers
(b) Driver's license numbers
(c) Passport numbers
(d) Financial account details (beyond payment processing)
(e) Health information or medical records
(f) Genetic or biometric data
(g) Personal information of children under 13
(h) Precise geolocation data
(i) Race, ethnicity, or religious beliefs
(j) Sexual orientation or gender identity (unless voluntarily provided)

➡️ For complete information about sensitive personal information collection and processing, see Privacy Policy § 2.6 (Sensitive Personal Information).

➡️ For information about children's privacy, see Privacy Policy § 10 (Children's Privacy).

25.2.2 Necessary Processing Only
When sensitive information must be collected for Platform functionality:

(a) Tax reporting - Tax identification numbers for IRS Form 1099-K compliance
(b) Payment processing - Financial information for Stripe Connect merchant accounts
(c) Identity verification - Government-issued ID for age verification or fraud prevention
(d) Legal compliance - Information required by subpoena, court order, or regulatory investigation

Such information is processed ONLY for the specific business purpose and in compliance with applicable sector-specific regulations, including:

• IRS regulations (26 CFR)

• Payment Card Industry Data Security Standard (PCI DSS)

• Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations

• State financial privacy laws

➡️ For information about legal compliance data processing, see Privacy Policy § 3.5 (Legal Compliance and Law Enforcement).

➡️ For information about payment processing, see Section 6 (Financial Transactions, Campaign Operations, and Marketplace).

25.2.3 Enhanced Protection
Sensitive personal information receives enhanced security protections, including:

(a) Encryption:

• AES-256 encryption at rest

• TLS 1.3 encryption in transit

• End-to-end encryption for highly sensitive data

(b) Access Controls:

• Role-based access control (RBAC)

• Audit logging of all access attempts

• Principle of least privilege

(c) Audit Logging:

• Comprehensive logging of sensitive data access

• Tamper-evident log storage

• Regular security audits and penetration testing

(d) Restricted Retention Periods:

• Sensitive data deleted as soon as business purpose is satisfied

• Maximum retention periods shorter than standard data

• Automated deletion workflows for expired sensitive data

➡️ For complete information about data security measures, see Privacy Policy § 6 (Data Security and Protection).

➡️ For information about data retention periods, see Privacy Policy § 5 (Data Retention and Deletion).

25.3 State-Specific Sensitive Data Requirements

25.3.1 California Sensitive Personal Information
Under the California Privacy Rights Act (CPRA), California residents have additional rights regarding sensitive personal information.

➡️ For complete information about California residents' rights, see Privacy Policy § 11.1 (California Privacy Rights - CCPA/CPRA).

➡️ For information about limiting use of sensitive personal information, see Privacy Policy § 11.1.1(d).

25.3.2 Virginia, Colorado, Connecticut, Utah Sensitive Data
Residents of Virginia, Colorado, Connecticut, and Utah have rights regarding sensitive data processing under their respective state privacy laws.

➡️ For state-specific rights, see:

• Privacy Policy § 11.2 - Virginia (VCDPA)

• Privacy Policy § 11.3 - Colorado (CPA)

• Privacy Policy § 11.4 - Connecticut (CTDPA)

• Privacy Policy § 11.5 - Utah (UCPA)

25.4 Data Breach Notification for Sensitive Information

25.4.1 Enhanced Notification Requirements
If a data breach affects sensitive personal information (including biometric data, if ever collected), Lovelike will:

(a) Expedited notification - Within 72 hours of breach discovery (faster than standard data)
(b) Direct notification - Individual email notification to all affected users
(c) Regulatory notification - Notification to state attorneys general and data protection authorities as required
(d) Detailed disclosure - Information about:

• Types of sensitive data affected

• Number of individuals affected

• Steps taken to mitigate harm

• Resources for identity theft protection (if applicable)

➡️ For complete breach notification procedures, see Privacy Policy § 6.6 (Data Breach Notification).

25.4.2 Identity Theft Protection
In the event of a breach involving Social Security numbers, driver's license numbers, or financial account information, Lovelike may provide:

(a) Credit monitoring services (12-24 months)
(b) Identity theft insurance
(c) Fraud resolution services
(d) Credit freeze assistance

Availability of these services depends on the nature and severity of the breach.

25.5 Sensitive Data Deletion Rights

25.5.1 Enhanced Deletion
Users have enhanced deletion rights for sensitive personal information:

(a) Priority processing - Sensitive data deletion requests processed within 15 days (faster than standard 45-day period)
(b) Verification waiver - Reduced verification requirements for sensitive data deletion
(c) Confirmation provided - Written confirmation of deletion with certificate of destruction (upon request)

➡️ For general data deletion procedures, see Privacy Policy § 9.2 (Account Deletion and Data Removal).

25.5.2 Exceptions to Deletion
Sensitive data may be retained despite deletion requests if:

(a) Required by law (e.g., tax records, legal hold)
(b) Necessary for ongoing legal proceedings
(c) Part of backup systems with automated deletion schedules
(d) Aggregated or de-identified for research purposes

➡️ For complete information about deletion exceptions, see Privacy Policy § 5.5 (Exceptions to Deletion).

25.6 User Responsibilities for Sensitive Data

25.6.1 Prohibited Sharing
Users are prohibited from:

(a) Sharing others' sensitive personal information through Platform features
(b) Using Platform to collect sensitive data from third parties without authorization
(c) Posting sensitive data (Social Security numbers, health information, biometric data) in public profiles or content
(d) Transmitting sensitive data through insecure channels

➡️ For general user conduct obligations, see Section 3 (Acceptable Use Policy) and Section 4 (Ethical Conduct and Community Standards).

25.6.2 Consequences of Improper Sensitive Data Handling
Improper handling of sensitive data may result in:

(a) Immediate account suspension or termination
(b) Reporting to law enforcement (if criminal activity suspected)
(c) Notification to affected individuals
(d) Cooperation with regulatory investigations
(e) User liability for all damages, penalties, and legal fees

➡️ For termination procedures, see Section 8 (Termination and Appeals).

➡️ For indemnification obligations, see Section 23 (Enhanced Indemnification for Data and AI).

25.7 Third-Party Sensitive Data Processing

25.7.1 Service Provider Agreements
All third-party service providers that process sensitive personal information on behalf of Lovelike are bound by:

(a) Data Processing Agreements (DPAs) with strict confidentiality and security requirements
(b) HIPAA Business Associate Agreements (BAAs) if processing health information
(c) PCI DSS compliance for payment card data
(d) SOC 2 Type II audits or equivalent security certifications

➡️ For information about third-party service providers, see Privacy Policy § 4.1 (Third-Party Service Providers).

25.7.2 International Transfers of Sensitive Data
Sensitive personal information is subject to stricter controls for international transfers:

(a) Minimized transfers - Sensitive data transferred internationally only when absolutely necessary
(b) Enhanced safeguards - Additional contractual protections beyond standard SCCs
(c) Encryption required - All international transfers of sensitive data must be encrypted
(d) No sensitive data to high-risk jurisdictions - No transfers to countries with inadequate data protection

➡️ For general international transfer information, see Section 24 (International Data Transfer Limitations).

➡️ For Privacy Policy international transfer details, see Privacy Policy § 12 (International Data Transfers).

25.8 Survival
The prohibitions, obligations, and indemnifications in this Section 25 survive:

(a) Termination or expiration of these Terms
(b) Deletion of your account
(c) Discontinuation of your use of the Platform
(d) Any updates or modifications to these Terms

Your obligations regarding biometric data and sensitive information continue indefinitely for all data processed during your Platform use.

26. ENFORCEMENT AND REGULATORY COOPERATION

26.1 Law Enforcement Cooperation

26.1.1 Legal Process Compliance
Lovelike cooperates with valid legal processes, including:

(a) Subpoenas - Administrative, civil, or criminal subpoenas
(b) Court orders - Orders issued by courts of competent jurisdiction
(c) Search warrants - Warrants issued under the Fourth Amendment
(d) Regulatory investigations - Investigations by federal or state regulatory authorities
(e) National Security Letters (NSLs) - Requests issued under 18 U.S.C. § 2709
(f) Grand jury subpoenas - Subpoenas issued in connection with criminal investigations

Requirements for Valid Legal Process:

To be considered valid, legal process must:

(a) Be issued by a competent US authority with proper jurisdiction over Lovelike or the data requested
(b) Comply with applicable procedural requirements under federal or state law
(c) Be properly served on Lovelike Inc. at our registered agent address
(d) Be sufficiently specific regarding the information sought
(e) Not be overly broad or unduly burdensome

⚠️ IMPORTANT: Lovelike does NOT respond to legal process from non-US authorities unless required by applicable law or valid international mutual legal assistance treaties (MLATs).

➡️ For detailed information about law enforcement data requests, see Privacy Policy § 3.5 (Legal Compliance and Law Enforcement).

➡️ For information about what data we can provide in response to legal process, see Privacy Policy § 4.3 (Disclosure for Legal Compliance).

26.1.2 Emergency Disclosures
Lovelike may disclose user information without legal process when we believe in good faith that disclosure is necessary to:

(a) Prevent imminent harm to individuals, including:

• Threats of violence or physical harm

• Suicide prevention or mental health emergencies

• Child safety concerns or abuse situations

• Human trafficking or exploitation

(b) Protect public safety, including:

• Terrorist threats or national security emergencies

• Threats to critical infrastructure

• Public health emergencies

• Natural disasters requiring emergency response

(c) Comply with emergency law enforcement requests, including:

• Exigent circumstances requests under 18 U.S.C. § 2702(b)(8)

• Missing persons investigations

• Kidnapping or hostage situations

• Active shooter or mass casualty incidents

Standard for Emergency Disclosures:

Emergency disclosures are made only when:

(a) Good faith belief that disclosure is necessary to prevent harm
(b) Reasonable assessment that legal process cannot be obtained in time
(c) Specificity of the threat or emergency
(d) Documentation of the emergency request and our decision-making process

⚠️ IMPORTANT: Emergency disclosures are rare and subject to strict internal review procedures. We do NOT honor all emergency requests automatically.

➡️ For information about emergency disclosure procedures, see Privacy Policy § 3.5.2 (Emergency Disclosures to Law Enforcement).

➡️ For information about imminent harm prevention, see Privacy Policy § 3.4 (Content Moderation and Safety).

26.1.3 Transparency Reporting
Lovelike is committed to transparency regarding government requests and legal process.

We publish annual Transparency Reports detailing:

(a) Government data requests:

• Number of legal process requests received (subpoenas, court orders, search warrants)

• Number of requests complied with (fully or partially)

• Number of requests rejected or challenged

• Types of data disclosed

(b) Emergency disclosure requests:

• Number of emergency requests received

• Number of emergency disclosures made

• Types of emergencies (categories only, no specific details)

(c) Account restrictions:

• Number of accounts suspended or terminated due to legal process

• Number of content removal requests from law enforcement

• Number of requests complied with vs. rejected

(d) National Security Letters (NSLs) and FISA requests:

• Number of NSLs received (if permitted by law to disclose)

• Number of FISA orders received (in ranges permitted by law)

(e) Legal challenges:

• Number of legal process requests challenged in court

• Outcomes of legal challenges

Transparency Report Access:

Transparency Reports are published annually and accessible at:

➡️ lovelike.ai/transparency

• Reporting Period: Calendar year (January 1 - December 31_

• Publication Date: Within 90 days of year-end (by March 31 of following year)

⚠️ NOTE: Some information may be redacted or reported in ranges if required by law (e.g., NSL gag orders, FISA reporting restrictions).

➡️ For information about our commitment to transparency, see Privacy Policy § 1.3 (Our Commitment to Transparency).

26.2 Regulatory Authority Compliance

26.2.1 Federal Trade Commission (FTC)
Lovelike complies with FTC privacy and data security requirements, including:

(a) FTC Act Section 5 - Prohibition on unfair or deceptive trade practices (15 U.S.C. § 45_
(b) Children's Online Privacy Protection Act (COPPA) - Protection of children under 13 (15 U.S.C. § 6501 et seq.)
(c) CAN-SPAM Act - Regulation of commercial email (15 U.S.C. § 7701 et seq.)
(d) Telemarketing Sales Rule - Regulation of telemarketing (if applicable) (16 CFR Part 310_
(e) FTC Privacy and Data Security Guidance - Best practices and guidance documents
(f) FTC Consent Orders - Compliance with any applicable consent orders or settlements

User Complaints to FTC:

Users may file complaints with the FTC regarding our privacy practices:

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580

• Online: ftc.gov/complaint

• Phone: 1-877-FTC-HELP (1-877-382-4357)

• TTY: 1-866-653-4261

➡️ For information about COPPA compliance, see Privacy Policy § 10 (Children's Privacy).

➡️ For information about marketing communications, see Privacy Policy § 3.3 (Marketing and Promotional Communications).

➡️ For information about FTC complaint procedures, see Privacy Policy § 9.5 (Filing Complaints with Regulatory Authorities).

26.2.2 State Attorneys General
Lovelike cooperates with state attorney general investigations and enforcement actions under:

(a) State privacy laws:

• California CCPA/CPRA (Cal. Civ. Code § 1798.100 et seq.)

• Virginia VCDPA (Va. Code Ann. § 59.1-575 et seq.)

• Colorado CPA (Colo. Rev. Stat. § 6-1-1301 et seq.)

• Connecticut CTDPA (Conn. Gen. Stat. § 42-515 et seq.)

• Utah UCPA (Utah Code Ann. § 13-61-101 et seq.)

• Other state privacy laws as applicable

(b) State consumer protection statutes:

• Unfair and deceptive practices acts (UDAP)

• State data breach notification laws

• State data security laws

(c) State biometric privacy laws:

• Illinois BIPA (740 ILCS 14/)

• Texas CUBI (Tex. Bus. & Com. Code § 503.001)

• Washington biometric privacy law (Wash. Rev. Code § 19.375)

Enforcement Authority:

State attorneys general have enforcement authority including:

(a) Investigations - Civil investigative demands (CIDs), interrogatories, document requests
(b) Enforcement actions - Lawsuits, consent decrees, settlement agreements
(c) Civil penalties - Fines and monetary penalties for violations
(d) Injunctive relief - Court orders requiring changes to business practices

User Complaints to State Attorneys General:

Users may file complaints with their state attorney general's office:

• Find your state AG: naag.org

California Attorney General (Privacy Complaints):

• Email: privacyenforcement@doj.ca.gov

• Online: oag.ca.gov/contact/consumer-complaint-against-business-or-company

➡️ For information about state-specific privacy rights, see Privacy Policy § 11 (State-Specific Privacy Rights).

➡️ For California-specific enforcement, see Privacy Policy § 11.1.4 (California Privacy Rights Enforcement).

26.2.3 Sector-Specific Regulators
When applicable, Lovelike complies with sector-specific privacy requirements from:

(a) Consumer Financial Protection Bureau (CFPB):

If Platform features involve consumer financial products or services:

• Gramm-Leach-Bliley Act (GLBA) - Financial privacy requirements (15 U.S.C. § 6801 et seq.)

• Fair Credit Reporting Act (FCRA) - Consumer reporting requirements (15 U.S.C. § 1681 et seq.)

• Electronic Fund Transfer Act (EFTA) - Electronic payment protections (15 U.S.C. § 1693 et seq.)

• CFPB Regulations - Consumer financial protection regulations

User Complaints to CFPB:
Consumer Financial Protection Bureau
P.O. Box 4503
Iowa City, Iowa 52244

• Online: consumerfinance.gov/complaint

• Phone: 1-855-411-CFPB (2372)

• TTY/TDD: 1-855-729-CFPB (2372)

(b) Department of Health and Human Services (HHS):

If Platform features involve protected health information (PHI):

• Health Insurance Portability and Accountability Act (HIPAA) - Health privacy requirements (45 CFR Parts 160, 164_

• HITECH Act - Breach notification and enforcement (42 U.S.C. § 17921 et seq.)

• HHS Guidance - HIPAA Privacy Rule and Security Rule guidance

⚠️ NOTE: Lovelike is generally NOT a HIPAA-covered entity or business associate. However, if we process PHI on behalf of covered entities, we comply with applicable HIPAA requirements.

User Complaints to HHS (HIPAA Violations):
Office for Civil Rights (OCR)
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201

• Online: hhs.gov/hipaa/filing-a-complaint

• Phone: 1-800-368-1019

• TDD: 1-800-537-7697

(c) Federal Communications Commission (FCC):

If Platform features involve telecommunications services:

• Communications Act - Telecommunications privacy (47 U.S.C. § 222_

• Customer Proprietary Network Information (CPNI) - Telecom customer privacy (47 CFR § 64.2000 et seq.)

• Telephone Consumer Protection Act (TCPA) - Robocall and text message restrictions (47 U.S.C. § 227_

User Complaints to FCC:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
445 12th Street SW
Washington, DC 20554

• Online: consumercomplaints.fcc.gov

• Phone: 1-888-CALL-FCC (1-888-225-5322)

• TTY: 1-888-TELL-FCC (1-888-835-5322)

(d) Other Sector-Specific Regulators:

As applicable, we cooperate with:

• Securities and Exchange Commission (SEC) - If Platform involves securities or investment services

• Federal Reserve Board / OCC / FDIC - If Platform involves banking services

• State Insurance Commissioners - If Platform involves insurance products

• State Gaming Commissions - If Platform involves gaming or gambling features

➡️ For information about payment processing compliance, see Section 6 (Financial Transactions, Campaign Operations, and Marketplace).

➡️ For information about financial data security, see Privacy Policy § 6.3 (Payment Information Security).

26.3 International Regulatory Cooperation

26.3.1 Limited International Cooperation
Lovelike is a US-based company subject primarily to US law. However, we may cooperate with international regulatory authorities when:

(a) Required by applicable law or international treaty obligations
(b) Consistent with US legal requirements and does not conflict with US law
(c) Pursuant to Mutual Legal Assistance Treaties (MLATs) between the US and foreign governments
(d) In response to valid international legal process served through proper channels

⚠️ IMPORTANT: Lovelike does NOT directly respond to requests from non-US regulatory authorities unless required by applicable US law or MLATs.

➡️ For information about international data transfers and legal frameworks, see Section 24 (International Data Transfer Limitations).

➡️ For information about international cooperation mechanisms, see Privacy Policy § 12.4 (International Regulatory Cooperation).

26.3.2 GDPR and UK GDPR Enforcement
For users subject to GDPR or UK GDPR:

EU Data Protection Authorities:
Users in the European Economic Area (EEA) may file complaints with their national data protection authority:

• Find your EU DPA: edpb.europa.eu/about-edpb/about-edpb/members_en

UK Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom

• Online: ico.org.uk/make-a-complaint

• Phone: +44 303 123 1113

⚠️ LIMITATION: As stated in Section 24.3.1, Lovelike does not guarantee full GDPR/UK GDPR compliance. Enforcement mechanisms may be limited for US-based services.

➡️ For GDPR/UK GDPR limitations, see Privacy Policy § 12.3 (GDPR/UK GDPR Compliance Limitations).

➡️ For GDPR rights (where applicable), see Privacy Policy § 11.8 (GDPR/UK GDPR Rights).

26.4 Internal Enforcement Mechanisms

26.4.1 Privacy Compliance Program
Lovelike maintains an internal privacy compliance program, including:

(a) Employee Training - Regular privacy and data security training
(b) Risk Assessments - Regular privacy impact assessments for new features
(c) Incident Response - Documented incident response and breach notification procedures

➡️ For information about our data security measures, see Privacy Policy § 6 (Data Security and Protection).

26.4.2 User Reporting Mechanisms
Users can report privacy concerns or violations through:

(a) Email: support@lovelike.ai
(b) Mail: Lovelike Inc., Privacy Team,

We investigate all user reports promptly and take appropriate action, including:

• Account suspension or termination for violations

• Content removal for policy violations

• Reporting to law enforcement if criminal activity is suspected

• Cooperation with regulatory investigations

➡️ For information about content moderation and reporting, see Privacy Policy § 3.4 (Content Moderation and Safety).

➡️ For contact information, see Privacy Policy § 13 (Contact Us).

26.5 Cooperation Scope and Limitations

26.5.1 Data Availability
Lovelike can only provide data that:

(a) Exists in our systems at the time of the request
(b) Has not been deleted pursuant to our retention policies
(c) Is technically recoverable from our databases or backups
(d) Is within the scope of the legal process or regulatory request

We cannot provide:

• Data that has been permanently deleted

• Data from third-party services (e.g., Stripe, OpenAI)

• Data that was never collected

• Aggregated or anonymized data in re-identified form

➡️ For information about data retention and deletion, see Privacy Policy § 5 (Data Retention and Deletion).

➡️ For information about AI training data that cannot be extracted, see Privacy Policy § 5.4(b) (AI Training Data Retention Limitations).

26.5.2 Legal Challenges
Lovelike reserves the right to challenge legal process or regulatory requests that are:

(a) Overly broad or unduly burdensome
(b) Lacking proper jurisdiction or procedural compliance
(c) Violative of user rights (e.g., First Amendment, Fourth Amendment)
(d) In conflict with applicable law or public policy
(e) Lacking sufficient specificity regarding information sought

We have challenged or negotiated modifications to legal process in the past and will continue to do so when appropriate.

➡️ For information about our commitment to user rights, see Privacy Policy § 1.3 (Our Commitment to Transparency).

26.6 User Notification of Legal Process

26.6.1 Notice Policy
Lovelike's policy is to notify users when their information is requested through legal process, unless:

(a) Prohibited by law (e.g., 18 U.S.C. § 2705(b) gag order, National Security Letter)
(b) Emergency circumstances exist requiring immediate disclosure
(c) Notification would compromise an ongoing investigation (as determined by law enforcement)
(d) Court order prohibits notification
(e) User's account has been terminated for Terms of Service violations

Notice includes:

• Type of legal process received (subpoena, court order, search warrant)

• Requesting authority (law enforcement agency, court, regulator)

• Categories of information requested

• Deadline for response

• User's rights and options (e.g., motion to quash, legal representation)

➡️ For information about user notification procedures, see Privacy Policy § 3.5.3 (User Notification of Legal Process).

26.6.2 Delayed Notification
If notification is prohibited by law or court order, we will notify users:

(a) When the prohibition expires or is lifted
(b) When the investigation is closed (if we are informed)
(c) After a reasonable period (typically 90 days) unless prohibited indefinitely
(d) In our annual Transparency Report (in aggregate form)

26.7 Third-Party Service Provider Cooperation

26.7.1 Independent Legal Obligations
Our third-party service providers (Stripe, OpenAI, Anthropic, Google, AWS) have independent legal obligations to respond to legal process and regulatory requests.

Users acknowledge:

(a) Lovelike cannot control third-party responses to legal process
(b) Third-party services may provide data directly to law enforcement or regulators without notifying Lovelike
(c) Users should review third-party privacy policies and transparency reports

➡️ For information about third-party service providers, see Privacy Policy § 4.1 (Third-Party Service Providers).

Key Third-Party Transparency Reports:

• Stripe: stripe.com/legal/transparency

• OpenAI: openai.com/transparency

• Google: transparencyreport.google.com

• AWS: aws.amazon.com/compliance/data-privacy

26.7.2 Data Processing Agreements
Our data processing agreements with third-party service providers include:

(a) Confidentiality obligations for user data
(b) Security requirements and breach notification procedures
(c) Legal process response procedures and notification requirements
(d) Subprocessor limitations and transparency obligations

➡️ For information about data processing safeguards, see Privacy Policy § 6.4 (Third-Party Security Practices).

26.8 Enforcement Priority and Resource Allocation

26.8.1 Priority Enforcement
Lovelike prioritizes enforcement resources for:

(a) Child safety - COPPA violations, child exploitation, grooming
(b) Imminent harm - Threats of violence, suicide prevention, public safety
(c) National security - Terrorism, foreign interference, critical infrastructure threats
(d) Financial crimes - Fraud, money laundering, tax evasion
(e) Serious privacy violations - Large-scale data breaches, BIPA violations, sensitive data misuse

➡️ For information about content moderation priorities, see Privacy Policy § 3.4 (Content Moderation and Safety).

26.8.2 Resource Limitations
Users acknowledge that:

(a) Lovelike has limited resources for responding to legal process and regulatory requests
(b) Response times vary based on complexity, volume, and priority
(c) We cannot respond to requests that are technically or legally infeasible
(d) We reserve the right to charge fees for voluminous or burdensome requests (if permitted by law)

26.9 Updates to Enforcement Practices

26.9.1 Policy Updates
This Section 26 will be updated as needed to reflect: